Country Private Sector Diagnostic - Creating Markets in Jordan - Volume II - Sector Assessments

Jul 19, 2026

Country Private Sector Diagnostic: Creating Markets in Jordan - Volume II - Sector Assessments analyzes key constraints, market dynamics, and growth opportunities across priority sectors. The document presents sector performance and workforce implications for tourism, examines logistics demand, transport supply, trade facilitation and customs, trade finance, and competitive positioning among logistics providers. It also evaluates information and communication technologies, including government strategy, digital infrastructure, entrepreneurship environment, skills, platforms, and digital financial services, culminating with an e-commerce logistics hub appendix.

LanguageEnglish

CategoryResearch & Report

FormatPDF

Pages94

Reading Time3 h 57 min

Contents

Acknowledgments

1. Tourism Sector Assessment

2. Logistics Sector Assessment

3. Information and Communication Technologies Sector Assessment

Appendix D. E-Commerce Logistics Hub

Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public COUNTRY PRIVATE SECTOR DIAGNOSTIC CREATING MARKETS IN JORDAN Volume II: Sector Assessments November 2021 About IFC IFC—a member of the World Bank and member of the World Bank Group—is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create marketsand opportunities in developing countries. In fiscal year 2021, IFC committed a record $31.5 billion to private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity as economies grapple with the impacts of the COVID-19 pandemic. For more information, [visit www.ifc.org](visit www.ifc.org). © International Finance Corporation 2021. All rights reserved. 2121 Pennsylvania Avenue, N.W. Washington, D.C. 20433 [www.ifc.org](www.ifc.org) The material in this work is copyrighted. Copying and/or transmitting portions or all of this work without permission may be a violation of applicable law. IFC does not guarantee the accuracy, reliability or completeness of the content included in this work, or for the conclusions or judgments described herein, and accepts no responsibility or liability for any omissions or errors (including, without limitation, typographical errors and technical errors) in the content whatsoever or for reliance thereon. The findings, interpretations, views, and conclusions expressed herein are those of the authors and do not necessarily reflect the views of the Executive Directors of the International Finance Corporation or of the International Bank for Reconstruction and Development (the World Bank) or the governments they represent. [Cover Photos: Tanic Huangteerakul/shutterstock.com](Cover Photos: Tanic Huangteerakul/shutterstock.com) CONTENTS ACKNOWLEDGMENTS IV 1. TOURISM SECTOR ASSESSMENT 1 Introduction 1 Sector Performance 2 Jobs 11 High Impact Product Segments and Breakthrough Opportunities 12 Constraints to Attaining the New Vision for the Tourism Sector 23 Cross-cutting constraints 26 Policy recommendations 35 2. LOGISTICS SECTOR ASSESSMENT 36 Introduction 36 Potential Demand for Logistics Services 37 Supply of Transport Services 41 Trade Facilitation/Customs 47 Trade Finance 49 Logistics Service Providers 50 Market dynamics and competition among logistics service providers 53 Opportunities for Improving Logistics Services 56 3. INFORMATION AND COMMUNICATION TECHNOLOGIES SECTOR ASSESSMENT 62 Motivation: Potential and challenges 62 Government Strategy 66 Digital Infrastructure 68 Digital Entrepreneurship Environment 74 Digital Skills 77 Digital Platforms 79 Digital Financial Services 80 APPENDIX D. E-COMMERCE LOGISTICS HUB 82 ACKNOWLEDGMENTS The Jordan Country Private Sector Diagnostic (CPSD) was prepared by a team led by Zeinab Partow and Kinley Salmon and included Hannah Messerli, Ali Abukumail, Guilherme De Aguiar Falco, Mahmoud Momtaz, John Arnold, Arnaud Dornel, and Mais Al Soruji. The team is thankful to many for important inputs, advice, and comments, including Abeer Shalan, Serhiy Osavolyuk, Tania Begazo, Gerlin Catangui, Tania Mohd Nor, Sabri Draia, Christos Kostopoulos, Alvaro Gonzalez, Ahmed Hassanein, Bernard Micallef, Sevgi Seckiner, Laura Quiceno, Tugay Yilmas, Lisa Choux, Meriem Ait Ali Slimane, Olga Vybornaia, Guillermo Saniger Pare and Issa Aghabi, among others. The team gratefully acknowledges the guidance of Mona Haddad, Saroj Kumar Jha, Beatrice Maser, Sebastien Dessus, Nabila Assaf, Dalia Wahba, Abdullah Jefri, Alejandro Alvarez de la Campa, and Holly Benner in preparing the report. The peer reviewers were Peter Mousley, John Mantzavinatos, Damien Shiels, and Alan Moody. Administrative support was provided by Lydia Waribo, Ruba Al Shawwa and Dima El Cha

FAQs

What is the purpose of Country Private Sector Diagnostic: Creating Markets in Jordan - Volume II?

It assesses priority sectors and identifies constraints, sector performance factors, and breakthrough opportunities to help Jordan leverage private-sector potential for economic and social outcomes.

Which topics are covered under the Tourism Sector Assessment?

The assessment includes sector performance, jobs, high-impact product segments and opportunities, cross-cutting constraints, and policy recommendations.

What areas does the ICT Sector Assessment examine?

It covers government strategy, digital infrastructure, the digital entrepreneurship environment, digital skills, digital platforms, and digital financial services.

Jul 19, 2026

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