WEDDING CONFIRMATION AGREEMENT - TERMS AND CONDITIONS FOR FUNCTIONS, EVENTS, WEDDINGS AND VENUE HIRE AT GRANDE PROVENCE (PTY) LTD

Sep 24, 2026

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Wedding confirmation terms and conditions for functions, events, weddings, and venue hire at Grande Provence (Pty) Ltd, covering provisional reservations, venue booking details, deposits and cancellation rules, and requirements for payments and confirmations to the events coordinator. The agreement specifies validity periods, rate exclusions and VAT treatment, deposit percentages and refund conditions, credit card processing fees, and bank details. It also outlines venue availability hours, limits for specific areas, potential early-start surcharges, and procedures for written cancellations.

LanguageEnglish

CategoryLetters

FormatPDF

Pages7

Reading Time3 min

AccessFree to download

1. PROVISIONAL RESERVATIONS

2. VENUE BOOKING

3. DEPOSITS & CANCELLATIONS

4. CANCELLATION POLICY

5. AVAILABILITY OF ACTUAL VENUE

6. SETTING UP AND BREAKDOWN

Grande Provence Main Road Franschhoek PO Box 102 Franschhoek 7690 Western Cape South Africa T+ 27 21 876 8600 F+ 27 21 876 8601 [reservations@grandeprovence.co.za](reservations@grandeprovence.co.za) [www.grandeprovence.co.za](www.grandeprovence.co.za) WEDDING CONFIRMATION AGREEMENT TERMS & CONDITIONS FOR FUNCTIONS, EVENTS, WEDDINGSAND VENUE HIRE AT GRANDE PROVENCE (PTY) LTD. 1. PROVISIONAL RESERVATIONS Until such time as confirmation of services is received from Grande Provence this is a quotation only and is subject to availability as only a provisional reservation has been made. A quotation for a provisional reservation is valid fora maximum period of 7 days. Grande Provence reserves the right to shorten the validation period of provisional reservation without notice, unless otherwise agreed on. Conditions: • All rates are subject to change without notice. • All rates exclude beverage prices, which will be based on consumption. • All rates exclude menu prices, which will be based on the choices provided. • All rates include 14% VAT. Should the government increase any related taxes or obligatory add taxes (such as tourism levy), then Grande Provence reserves the right to increase quoted rates with a minimum of the tax/ levy increase applicable to Grande Provence. • Service charge of 10% is not included. • All rates are quoted in South African Rand and foreign currency payments are acceptable at the daily bank rate of exchange valid in South Africa on the date that payment is received, any bank charges involved with payment are for the clients account. • Please contact us in order to discuss our policy regarding children. 2. VENUE BOOKING • Package • Amount • Date 3. DEPOSITS & CANCELLATIONS • 50% deposit of the total wedding package is required within 24 hours of confirming the booking in order to secure the reservation with Grande Provence. • Full payment of the venue hire is required within 28 days prior to the event date. • Full payment of the total meal account is required 14 days prior to the function date. The following should be faxed and emailed to the Events Co-ordinator to confirm your event: • A copy of the signed terms and conditions as well as proof of payment. 3.1 A pro-forma invoice for the meal account will be forwarded to the client on confirmation of the menu choice. Full pre-payment is required into Grande Provence’s bank account 14 days prior to the function date. 3.2 No refunds will be made 28 days prior to the function date should the group decrease in numbers, unless otherwise agreed on. Any extra meals/beverages are required to be settled upon departure. Grande Provence does not offer account facilities. 3.3 Kindly note that payments may be processed with American Express, Visa and Master Card credit cards (see attached for Credit Card Authorisation Form). Grande Provence unfortunately does not accept any cheques. [Please email events@grandeprovence.co.za](Please email events@grandeprovence.co.za), or fax a copy of confirmation of payment to following fax number quoting the reservation/reference number: +27 (21) 876 8601 3.4 In the event of any guest not paying his/her private obligations before departure, the client agrees to make payment to Grande Provence. 3.5 A 10% refundable deposit on the total venue hire will be required in case ofany shortages, damages or breakages to any property of Grande Provence. The balance due will be repaid within 14 days after the wedding/ event. 3.6 In case of a “tabbed” bar, the 10% service fee & beverage bill must be settled no later than 10am on the day / night or the day after the wedding/ event. 3.7 Payments may be processed by Credit Card (a 2.5 % Credit card transaction fee will be charged to the customer). 3.8 Grande Provence reserves the right to cancel all services booked by Grande Provence should full payment not be received 28 days prior to function date. Should it be a last minute bookin

FAQs

How long is a provisional reservation valid, and can it be shortened?

A provisional reservation quotation is valid for a maximum of 7 days. Grande Provence may shorten the validation period without notice unless otherwise agreed.

What deposit and payment timings are required for wedding arrangements?

A 50% deposit of the total wedding package is required within 24 hours to secure the reservation. Full venue hire payment is due within 28 days prior to the event, and full payment of the meal account is due 14 days prior.

What are the main cancellation and refund conditions?

Cancellations must be in writing. Grande Provence retains the deposit if cancellation happens 30 days after the booking date, retains the total event fee if cancellation is 5 months or less before the event date, and applies a 100% cancellation fee if cancelled within 120 days of the event.

Sep 24, 2026

Upload by Aditya