Verified Complaint - Davenport et al. v. Block, Inc. f/k/a Square, Inc.

Sep 19, 2026

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Verified Complaint in a New Jersey Superior Court Chancery Division matter styled Davenport et al. v. Block, Inc. f/k/a Square, Inc. The plaintiffs, led by the New Jersey Attorney General and the Acting Director of the Division of Consumer Affairs, allege Block operated Cash App in a pattern of unconscionable, abusive, and deceptive acts. Allegations focus on representations regarding Cash App’s safety, functionality, and protections, including account-creation practices that plaintiffs claim jeopardized customer safety by enabling misuse and fraud.

LanguageEnglish

CategoryLetters

FormatPDF

Pages21

Reading Time7 min

AccessFree to download

Preliminary Statement

Parties and Jurisdiction

Factual Background

Block’s Development of Cash App

Cash App’s Procedures for Establishing New Accounts Jeopardized Customer Safety

MER-C-000049-26 07/08/2026 12:08:48 PM Pg 1 of 21 Trans ID: CHC2026215524 MIKIE SHERRILL Governor DR. DALE. G. CALDWELL Lt. Governor State of New Jersey DEPARTMENT OF LAW AND PUBLIC SAFETY DIVISION OF LAW PO Box 45029 Newark, NJ 07101 JENNIFER DAVENPORT Attorney General MICHAEL C. WALTERS Director July 8, 2026 VIA ECOURTS AND EMAIL Honorable Jodi Bouer, J. S.C. Superior Court of New Jersey Mercer County – Chancery Division 175 South Broad Street, 4th Floor Trenton, New Jersey 08650 Re: Davenport et al. v. Block, Inc. f/k/a Square, Inc. Dear Judge Bouer: I am the Deputy Attorney General that represents the plaintiffs, Jennifer Davenport, Attorney General of the State of New Jersey, and Jeremy Hollander, Acting Director of the New Jersey Division of Consumer Affairs (collectively,“Plaintiffs”), in the above referenced matter. Enclosed, please find Plaintiffs’ Complaint along with a Final Consent Judgment resolving this matter. These documents have been filed through eCourts and a courtesy copy has been emailed to chambers. If convenient for the court, filed copies of the Complaint and Final Consent Judgment can be sent to me via email at [ethan.rubin@law.njoag.gov. I can be](ethan.rubin@law.njoag.gov. I can be) reached directly at 609-696-5252 to answer any questions. Respectfully submitted, JENNIFER DAVENPORT ATTORNEY GENERAL OF NEW JERSEY By: Ethan B. Rubin Deputy Attorney General Enclosures MER-C-000049-26 07/08/2026 12:08:48 PM Pg 2 of 21 Trans ID: CHC2026215524 JENNIFER DAVENPORT ATTORNEY GENERAL OF NEW JERSEY Division of Law 124 Halsey Street, 5th Floor P.O. Box 45029-5029 Newark, New Jersey 07101 Attorney for Plaintiffs By: Ethan B. Rubin (453002024) Deputy Attorney General (609) 696-5252 SUPERIOR COURT OF NEW JERSEY CHANCERY DIVISION, MERCER COUNTY DOCKET NO. JENNIFER DAVENPORT, Attorney General of the State of New Jersey, and JEREMY HOLLANDER, Acting Director of the New Jersey Division of Consumer Affairs, Plaintiffs, v. BLOCK, INC. f/k/a SQUARE, INC., Defendant. Civil Action VERIFIED COMPLAINT Plaintiffs Jennifer Davenport, Attorney General of the State of New Jersey (“Attorney General”) with offices located at 124 Halsey Street, Fifth Floor, Newark, New Jersey, and Jeremy E. Hollander, Acting Director of the New Jersey Division of Consumer Affairs (“Director”), with offices located at 124 Halsey Street, Seventh Floor, Newark, New Jersey, (collectively,“Plaintiffs”) by way of Complaint state: PRELIMINARY STATEMENT 1. This action arises from Block Inc.’s operation of Cash App—a financial technology platform consumers use to store, send, receive, spend, and invest money. As explained herein, the MER-C-000049-26 07/08/2026 12:08:48 PM Pg 3 of 21 Trans ID: CHC2026215524 Division alleges that Block engaged in a pattern of unconscionable, abusive, and deceptive acts and practices by misrepresenting the safety, functionality, and protections associated with Cash App. PARTIES AND JURISDICTION 2. The Attorney General is charged with enforcing the CFA and the regulations promulgated thereunder. N.J.S.A. 52:17B-5.7. The Director is charged with administering the CFA on behalf of the Attorney General. N.J.S.A. 52:17B-120; N.J.S.A. 52:17B-124 . 3. Defendant Block, Inc. (“Block” or “Defendant”), formerly known as Square, Inc., operates the Cash App mobile payment application. Block is a Delaware corporation and maintainsits principal executive office in Oakland, California. 4. Block was at all relevant times engaged in business in the State of New Jersey. 5. Plaintiffs and Block (collectively, the “Parties”) admit jurisdiction of this Court over the subject matter and over the Parties for purpose of the Final Consent Judgment. The Court retains jurisdiction for the purpose of enabling the Parties to apply for such further orders and relief as may be necessary for the construction, modification, enforcement, execution or satisfaction o

FAQs

Who are the plaintiffs and who represents them in this verified complaint?

The plaintiffs are Jennifer Davenport, Attorney General of the State of New Jersey, and Jeremy Hollander, Acting Director of the New Jersey Division of Consumer Affairs. The complaint states it is brought by them through the Deputy Attorney General Ethan B. Rubin.

What product and platform are central to the allegations?

The matter centers on Cash App, a financial technology platform operated by Block (formerly Square) that allows users to store, send, receive, spend, and invest money.

What do plaintiffs allege about Cash App’s account-creation procedures?

Plaintiffs allege Block enabled new users to create “restricted” accounts using only a phone number or email, without providing a date of birth or social security number. The complaint further alleges that this allowed bad actors to create multiple accounts and receive and transfer substantial sums.

Sep 19, 2026

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