U.S. Citizen Services - Embassy of the United States Sana'a, Yemen

Sep 19, 2026

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Notice outlining American Citizen Services (ACS) from the U.S. Embassy in Sana'a, Yemen. It states that all consular services are suspended until further notice due to deteriorating security conditions, and warns U.S. citizens that assistance may be limited. The page provides embassy contact information, guidance on emergency versus non-emergency requests, STEP registration instructions, terrorist threat reporting, and a fee schedule for common ACS services, including passport and vital records charges.

LanguageEnglish

CategoryLetters

FormatPDF

Pages6

Reading Time2 min

AccessFree to download

U.S. Citizen Services Notice

Suspension of Consular Services

Notice to U.S. Citizens in Yemen

Embassy Contact Information

Messages to U.S. Citizens

Special Citizen Services

Terrorist Threat Reporting

Fees for ACS Services

U.S. Citizen Services | Embassy of the United States Sana'a, Yemen Page 1 of 6 Embassy of the United States Sana'a, Yemen U . S . CITIZEN SERVICES Tweet32 ALL CONSULAR SERVICES AT EMBASSY SANAA ARE SUSPENDED UNTIL FURTHER NOTICE Updated February 11, 2015 On February 11, 2015, due to the deteriorating security situation in Sanaa, the Department of State suspended embassy operations and U.S. Embassy Sanaa American staff were relocated out of the country. All consular services, routine and/or emergency, have been suspended until further notice. Please check this website frequently for updates. NOTICE TO ALL U.S. CITIZENS RESIDING IN OR TRAVELING TO YEMEN: Embassy Sanaa has suspended consular operations in Yemen . If you are a U.S. citizen residing in or traveling to Yemen, the Embassy may be unable to provide assistance or services to you, even if an emergency situation arises. If you must travel to or remain in Yemen, please register with the State Department’sonline Smart Traveler Enrollment Program as soon as possible. This will allow Embassy Sanaa to communicate travel alerts and Emergency Messages to you, should the need arise . This page offers up-to-date information about American Citizen Services (ACS) . If you are a visa applicant or have a visa-related inquiry, please consult the Immigrant Visa or Non-Immigrant Visa webpages, respectively. AMERICAN CITIZEN SERVICES (ACS) Recent political and security developments in Yemen have reduced U.S. Embassy Sanaa staffing to minimal levels. Although we are still offering the full range of services for U.S. citizens in Yemen, we may have to prioritize cases according to level of urgency. Embassy Contact Information Address: Sa’awan Street P.O. Box 22347 Sanaa, Yemen AILA Doc . No . 11151120. (Posted 2/11/15) [http://yemen.usembassy.gov/service.html](http://yemen.usembassy.gov/service.html) 2/11/2015 U.S. Citizen Services | Embassy of the United States Sana'a, Yemen Page 2 of 6 Embassy Office Hours: 8:30am – 4:30pm Sunday – Thursday Phone (Main Line): (967) 1 755-2000 Phone (After-Hours Emergencies): (967) 1 755-2170 Email (Assistance for U.S. Citizens) [SanaaACS@state.gov](SanaaACS@state.gov) NOTE: Please do not use any of the above contact numbers for visa inquiries; due to our limited staffing, visa questions cannot be answered over the phone or by fax. Please direct all visa inquiries to our Visa Unit via email after reviewing the information in our respective visa webpages. Messages to U.S. Citizens Before traveling to Yemen – or while residing in Yemen – please be sure to review Embassy Sanaa’s Recent Messages to U.S. Citizens. Embassy Sanaa’s latest Emergency Message to U.S. Citizens was released on January 26, 2015. To receive future Embassy Sanaa messages, please register your travel to Yemen with the State Department’s Smart Traveler Enrollment Program (STEP) . Embassy Sanaa also posts Archived Messages to U.S. Citizens dated 2011 to 2013. Special Citizen Services Please call (967) 1 755-2000 (during regular office hours) or (967) 1 755-2170 (after hours) if you are the victim of a violent crime, have been arrested by the Yemeni authorities, require immediate repatriation to the United States, have been kidnapped, or are confronted with a life-threatening emergency. If you require non-emergency assistance, such as recovery of a passport confiscated by local airport authorities – or if local authorities are refusing to provide/honor an“exit visa” – please call us during normal business hours, or email us at [SanaaACS@state.gov](SanaaACS@state.gov. Be)[. Be](SanaaACS@state.gov. Be) sure to provide your full name, U.S. passport number, and Yemeni telephone number(s) in the email. Do not contact the above numbers, and do not email [SanaaACS@state.gov](SanaaACS@state.gov), for any visa-related inquiries. WARNING: Due to severe security restrictions on movements within Yemen, U.S. Embassy Sanaa is unable to provide dir

FAQs

Why were all consular services at the Embassy Sana'a suspended?

On February 11, 2015, the Department of State suspended embassy operations due to deteriorating security in Sanaa, and all consular services were suspended until further notice.

Can the Embassy Sana'a provide assistance to U.S. citizens outside Yemen’s capital city?

No. Severe security restrictions on movement prevent direct or immediate assistance outside the capital city, and even within the capital mobility is extremely limited.

What fees apply for common ACS services as of September 12, 2014?

The document lists fees such as $135 for a first-time DS-11 adult passport book, $110 for DS-82 renewal, $105 for minors under 16, $82 for additional visa pages, and $100 for CRBA, while CRDA is listed as free.

Sep 19, 2026

Upload by Violet