Update 2_0_467 - VA-CAREGIVER SUPPORT PROGRAM (CSP) DIALOG UPDATES - Install Guide

Sep 1, 2026

November 2024 Install Guide for VA-Caregiver Support Program (CSP) dialog templates, updated in support of the MISSION Act. CSP templates and notes are revised to add regulation-based options, remove redundancies, and include missing elements. Updates include new CSP Caregiver Assessment and CSP REACH VA notes/dialogs and revised PCAFC Wellness Contact progress note templates for Veterans and caregivers. The guide also provides pre-installation, installation, examples, and post-installation steps for staff and developers.

LanguageEnglish

CategoryPresentations

FormatDOCX

Pages25

Reading Time9 min

AccessFree to download

Introduction

Pre-Installation Steps

Install Details

Install Example

Post Installation

Update _2_0_467 Clinical Reminders VA-CAREGIVER SUPPORT PROGRAM (CSP) DIALOG UPDATES Install Guide November 2024 Product Development Office of Information Technology Department of Veterans Affairs Table of Contents TOC \o "1-3" \h \z \u HYPERLINK \l "_Toc185239491" Introduction PAGEREF _Toc185239491 \h 1 HYPERLINK \l "_Toc185239492" Pre-Installation Steps PAGEREF _Toc185239492 \h 10 HYPERLINK \l "_Toc185239493" Install Details PAGEREF _Toc185239493 \h 10 HYPERLINK \l "_Toc185239494" Install Example PAGEREF _Toc185239494 \h 11 HYPERLINK \l "_Toc185239495" Post Installation PAGEREF _Toc185239495 \h 16 Introduction In support of the MISSION Act, the Caregiver Support Program has updated CSP Caregiver Assessment, CSP PCAFC Wellness Contact Caregiver, CSP PCAFC Wellness Contact Veteran, and CSP REACH VA dialog templates with options based on regulations, removed redundancies, and added missing elements. CSP Templates/Dialogs VA-CSP CAREGIVER ASSESSMENT COMBINED VA-CSP REACH VA VA-CSP WELLNESS CONTACT CAREGIVER VA-CSP WELLNESS CONTACT VETERAN 1) CSP Caregiver Assessment Note: All Caregiver/applicants(s) undergo assessments to determine their eligibility for either Program of Comprehensive Assistance for Family Caregivers (PCAFC) or Program of General Caregiver Support Services (PGCSS). The Caregiver assessment is conducted to obtain information related to the strengths and needs of the caregivers to help develop an individualized plan of support. This is a new note that combines/eliminates two other notes and will be used for both PCAFC and PGCSS in line with other CSP notes. Additionally, the notes remove redundancies while adding missing elements. This new note and dialog will replace the existing CSP PCAFC CAREGIVER ASSESSMENT note title and VA-CSP CAREGIVER ASSESSMENT REV reminder dialog. It also replaces the existing CSP PGCSS CAREGIVER REVIEW note title and VA-CSP PGCSS CAREGIVER ASSESSMENT reminder dialog. 2) CSP REACH VA: (new): Resources for Enhancing All Caregivers’ Health (REACH) is a benefit afforded to the caregivers enrolled in PCAFC. This new note is based in evidence-based caregiver behavioral intervention and will be used by staff to document enrollment, various risk assessments, and interventions offered in an individual and support group format. The note is designed to allow staff to document additional sessions based on caregiver needs, desires, goal attainment, clinician judgment, and topics from the caregiver notebook. This new note and dialog will replace the REACH VA CAREGIVER SUPPORT PROGRAM NOTE, the REACH VA CAREGIVER SUPPORT, and the REACH VA TELEPHONE SUPPORT GROUP PROGRAM note titles. These titles may not be active at all sites. Coordinate with Caregiver Support program staff. 3) CSP PCAFC Wellness Contact (Veteran and Caregiver): These progress notes are used by CSP staff while a Veteran is enrolled in Program of Comprehensive Assistance for Family Caregivers (PCAFC). CSP staff use wellness visits to review the Veteran’s wellbeing, adequacy of care services that are provided by the Family Caregiver(s) to the Veteran, and the well-being of the Family Caregiver(s). Wellness contacts occur at a minimum once every 120 days and at least one visit will occur in the Veteran’s home on annual basis. These two revised templates remove redundancies while adding missing elements. UPDATE_2_0_467 contains 1 Reminder Exchange entry: UPDATE_2_0_467 VA-CSP DIALOG UPDATES The exchange file contains the following components: TIU TEMPLATE FIELD DATE (*) GEN WORD PROCESSING LARGE OTHER NON-VA OTHER TEXT VA*CG ROLE AFFECT VA*CG WP FOUR LINES R VA-CSP EB 60R VA-CSP EDIT 10 VA-CSP EDIT 30R VA-CSP EDIT 40 VA-CSP EDIT 40R VA-CSP PH OTHER VA-CSP REACH CITY/ST/ZIP VA-CSP REACH DATE VA-CSP REACH EB 4 VA-CSP REACH EB 40R VA-CSP REACH EB 60R VA-CSP REACH ENR DATE VA-CSP REACH ENR TYPE VA-CSP REACH STR VA-CSP REACH WP 4L VA-CSP ROUTINE VA-CSP WP 4 LINES R VA-CSP WP 65R VA-DATE DEFAULT T

FAQs

What changed in the VA-Caregiver Support Program (CSP) dialog templates?

The CSP Caregiver Assessment, wellness contact, and REACH VA dialog templates were updated with regulation-based options, redundancies removed, and missing elements added.

What is the purpose of the new CSP Caregiver Assessment note?

It combines and replaces prior assessment notes so caregiver/applicants undergo assessments to determine eligibility for PCAFC or PGCSS and to support individualized care planning.

How are the revised wellness contact notes used during PCAFC enrollment?

CSP staff use wellness visits to review the Veteran’s wellbeing, evaluate adequacy of care services provided by family caregivers, and confirm the wellbeing of the family caregiver(s).

Sep 1, 2026

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