THE STUDENT ACCOUNT HANDBOOK - Understanding your Financial Responsibilities - Important Information and Reference Guide for Students and Parents

Sep 19, 2026

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The Student Account Handbook explains students’ and parents’ financial responsibilities to the University of Richmond. It outlines the purpose of the Office of Student Accounts, key services provided by the Bursar’s Office, and guidance for using QuikPAY and BannerWeb to view electronic invoices. The handbook also covers how authorized payers receive invoice notifications, emphasizes timely review and acknowledgement, and directs readers to a structured directory of office contacts and major billing and payment topics.

LanguageEnglish

CategoryGeneral

FormatPDF

Pages37

Reading Time13 min

AccessFree to download

Office Directory

Mission Statement

Your Tuition Account

Invoicing

Payment Options

Student Accounts & Financial Aid

Tuition Refund Policy

Frequently Asked Questions

THE STUDENT ACCOUNT HANDBOOK Understanding your Financial Responsibilities Important Information and Reference Guide for Students and Parents Office of Student Accounts Box R 142 UR Drive University of Richmond, VA 23173 804 – 289 – 8147 866--241--8893 | | | --- | | TABLE OF CONTENTS
Office Directory ................................................................................ 3
Mission Statement............................................................................ 4
Note to Spiders ................................................................................. 5
Your Tuition Account ...................................................................... 6
(Not your parents’) Frequently Called Numbers ........................................................... 7
Important Due Dates ...................................................................... 8
Authorizing Parents to Receive Invoices ..................................... 9
Invoicing ............................................................................................ 9 – 10
QuikPAY Checklist………………………………………………………………………. 11
Payment Options ............................................................................. 12 – 14
Payment Plan Users ......................................................................... 12 – 14
Online Spider Card Deposits.......................................................... 15
Direct Deposit Sign up……………………………………………………………… 16
Student Accounts & Financial Aid ............................................... 17 – 18
Tuition Refund Policy ...................................................................... 19
Tuition Protection Plan ................................................................... 20
Statement of Student Responsibility………………………………………… 21 – 23
Social Security \# requirements ...................................................... 24
1098T Tax Reporting Information ............................................... 25– 27
Housing Deposit………………………………………………………………………….28
Health Insurance Waiver Information………………………………………29-30
Miscellaneous Checkoffs…………………………………………………………….31
Frequently Asked Questions………………………………………………………32 – 34
Quick and Helpful Tips.................................................................... 35 | |
| STUDENT ACCOUNTS OFFICE DIRECTORY SPCS/MBA/LAW………………………. Frances Dickerson-King 804-289-8148 [fdickers@richmond.edu](fdickers@richmond.edu) UNDERGRAD A – C COMPLIANCE/COLLECTION…. Andrea Stadler 804-289-8116 [astadler@richmond.edu](astadler@richmond.edu) [UNDERGRAD D](UNDERGRAD D) – L & X – Z Lana Larsen 804-289-8769 [llarsen2@richmond.edu](llarsen2@richmond.edu) UNDERGRAD M – W Makenzie Smith 804-289-8146 [makenzie.smith@richmond.edu](makenzie.smith@richmond.edu) ASSOCIATE BURSAR………………. Jean Himelspach 804-289-8149…………………….........[j](jhimelsp@richmond.edu)[himelsp@richmond.edu](jhimelsp@richmond.edu) ASSOCIATE BURSAR………………. Suzanne Kallighan 804-287-6562…………………………. [skalligh@richmond.edu](skalligh@richmond.edu) BURSAR……………………………………. Crystal LaVoie Lang 804-289-8147 [bursar@richmond.edu](bursar@richmond.edu) Our Pledge to You It is our mission to support and advise students in understanding their financial obligations to the University of Richmond by employing patience and effective communication. The Bursar’s Office is dedicated to the development, education, and success of our students by: • providing exceptional service • maintaining accuracy of accounts • being responsive to their needs • encouraging their development into financially responsible adults It is our pledge to serve with respect, honesty and compassion in a professional and individualized manner. TO OUR NEW SPIDERS Welcome to our Web and to your new home for the next four years. Your journey to get here is the result of hard work, dedication, and perseverance over many year

FAQs

What is the primary responsibility for tuition and fees?

The student is ultimately responsible for ensuring finances are in order prior to the start of each semester, even though many parents assist with payments.

How do students receive their invoices?

Students receive electronic invoices through QuikPAY, receive notification of new invoices via their university email, and access details through BannerWeb.

How can parents view invoices?

Parents can view invoices in QuikPAY only if the student adds them as an Authorized Payer, allowing the authorized payer to receive the same invoice notification and view it in the parent portal.

Sep 19, 2026

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