Statement of Work (SOW) - Contract for Videoconference and Audio-Visual (A/V) Systems Integration - October 2012

Sep 12, 2026

Upload by Franzy

Statement of Work (SOW) defines contractor responsibilities for integrating videoconference and audio-visual (A/V) systems for Sandia National Laboratories’ Videoconference and Collaborative Technologies (VACT) team. It outlines VACT background, purpose, functional team structure, and performance expectations, including operations, maintenance, engineering/integration, technical development, and collaborative systems security. The scope covers purchase, integration engineering, installation, testing, training, warranty, system upgrades, and related build drawing development aligned to Sandia standards.

LanguageEnglish

CategoryLetters

FormatPDF

Pages23

Reading Time8 min

AccessFree to download

1 Introduction and Overview

1.1 Background

1.2 Scope of Work

SAND2013-1801P Attachment I Statement of Work (SOW) Contract for Videoconference and Audio-Visual (A/V) Systems Integration Sandia National Laboratories October 2012 1 Introduction and Overview The Contractor shall provide system videoconference and A/V equipment, integration and warranty service on an on-call and as-needed basis for Sandia’s Videoconference and Collaborative Technologies (VACT) team in accordance with this SOW. 1.1 Background Sandia National Laboratories (SNL) is a multi-program engineering and science laboratory operated by Sandia Corporation, a Lockheed Martin Company, for the US Department of Energy's National Nuclear Security Administration (DOE NNSA) . Sandia's missions include nuclear weapons systems research and development, as well as related activities in the national security arena, emerging technologies, and collaboration with industrial partners. Sandia’s VACT team provides corporate-wide multi-dimensional videoconference, collaboration, and audio/visual support to a diverse programmatic and customer base at Sandia’s two primary locations in Albuquerque, NM (hereinafter referred to as SNL/NM) and its approximately 12,000 employees/contractors, as well as Sandia’s Livermore, CA (hereinafter referred to as SNL/CA) location and its approximately 1,000 employees/contractors. VACTowns, operates, and maintains 27 corporate public videoconference rooms (14 at SNL/NM, 13 at SNL/CA), and provides support for over 250 programmatically owned videoconference systems corporate-wide. VACT also supports Audio/Visual (A/V) systems used in collaborative spacesand conference rooms. Sandia’s VACT team also supports videoconferencing and A/V activities at Sandia’s small sites in Washington D.C. and Carlsbad, NM VACT’s purpose is to facilitate the conducting of Sandia business by applying domain expertise to the collaborative communications needs of the corporation. VACT personnel assist, guide and facilitate customers in the effective use of collaborative tools through thorough and professional design, integration, maintenance and operations. VACT’s goal is to enhance the collaborative communications experience for our customer’s while minimizing disruption to workflow, schedules and meetings. VACT staff is skilled in crisis management and are called upon to solve complex communications problems quickly and adeptly. VACT is divided into 4 functional teams (see Figure 1): Operations, Maintenance, Engineering (Design and Integration) and Technical Development (R&D) . The Collaborative Systems Security function operates across the entire department. Figure 1 – Videoconference and Collaborative Technologies Functional Overview Operations provides videoconference and room scheduling, room setups , help desk, onsite classified bridge operations unclassified on-site and off-site bridge services and training. Additionally, Operations provides Event Management services for organizations that require high-touch support for mission critical videoconference events such as the DOE/NNSA Quarterly Performance Review (QPR) . Operations also supports desktop videoconferencing and provides user training. Maintenance provides the coordination of system maintenance for rooms constructed under the VACT standards program and for legacy systems not constructed to standards. Maintenance and Operations are supported through a contract with an M&O Contractor whose personnel are onsite in Albuquerque. Engineering/Integration sets equipment and system standards, designs and manages the integration of new and upgraded systems through a Contracting Procurement Agreement (CPA).Technical Development develops new technology and systems and works with industry to improve A/V and collaborative tools and products used by Sandia and other NNSA sites. Collaborative Systems Security is responsible for the overall security posture of the department, classified systems security plans and for working with Technical Security Co

FAQs

What is the contractor expected to provide under the SOW?

The contractor must provide videoconference and A/V equipment, integration, installation, testing, training, and warranty services on an on-call and as-needed basis.

What systems and upgrades are covered in the scope of work?

The contractor must integrate new systems and upgrade aged systems requiring technology refresh, covering scales from desktop to immersive telepresence and some visualization theater work.

How is Sandia’s VACT organization structured?

VACT is divided into four functional teams: Operations, Maintenance, Engineering (Design and Integration), and Technical Development (R&D), with Collaborative Systems Security operating across the department.

Sep 12, 2026

Upload by Franzy