Special Consideration Guidelines - Applying for Special Consideration

Sep 17, 2026

Special Consideration Guidelines explain how students with disabilities, medical conditions, or compassionate circumstances can request additional support for assessments. The process requires submitting an application through the student portal by the due date (or within 72 hours after the event) along with appropriate supporting documentation, such as medical certificates or statutory declarations. The review considers evidence integrity, submission patterns, academic progress, and may not apply for common eligibility issues. Decisions can lead to rescheduled, supplementary, additional assessments, grade adjustments, extra time, or deferrals within limits, plus guidance on supplementary assessment attendance, extended periods, and related policies.

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Applying for Special Consideration

Documentation requirements

How applications are processed

Possible outcomes of a Special Consideration application

Assessment adjustments and deferrals

Supplementary assessments

Extended Special Consideration

Related policies and information

SPECIAL CONSIDERATION GUIDELINES Students with special needs such as a disability, medical condition or compassionate circumstances can access additional support for assessments. APPLYING FOR SPECIAL CONSIDERATION If you are applying for special consideration, your application should be submitted as soon as possible via the student portal before the due date of the assessment (or within 72 hours after the event) . Your application must also include appropriate documentation to support the grounds on which you are requesting special consideration. Grounds for special consideration, and associated supporting documentation, could include the following: • Illness – medical certificate • Accident – statutory declaration • Temporary disability – medical certificate • Bereavement –notice of bereavement • Other compassionate circumstances – statutory declaration Students wishing to access Special Consideration on medical grounds must provide a medical certificate completed by a medical practitioner. Medical certificates must be issued on or before the assessment due date. Medical certificates issued after the assessment due date will not be accepted. Where it is not practicable for the student to submit a Kaplan Business School medical certificate from a registered medical or dental practitioner may be accepted if the certificate contains information equivalent to that which is covered in the KBS medical certificate template. Please note that in all cases the certificate must contain the medical practitioner's stamp, or the medical practitioner's contact details and provider number. Any student suspected of submitting a false or misleading application for Special Consideration will be investigated in accordance with KBS’s Academic Integrity and Conduct Policy. HOW IS THE SPECIAL CONSIDERATION APPLICATION PROCESSED? In considering a Special Consideration request, KBS can take into account factors such as: • frequency of Special Consideration applications by the student; • the genuine nature and veracity of evidence provided in support of the application; • the student’s academic progress to date and their likelihood to successfully complete the subject (e.g. if a student has not completed a substantial portion of the assessments and are unlikely to successfully complete the unit, special consideration may not be granted); • other relevant information pertaining to the request for Special Consideration. Situations in which special consideration may NOT be considered include: • failure to note the correct assessment dates/times/venues; • taking annual leave/personal holiday during the trimester/assessment period; • experiencing high workloads/increased hours from employers or other organisations; • in anticipation of a change of employment; • to attend events (e.g. conferences, weddings) at the time the assessment is due; • computer related issues; • incomplete, inadequate or unsubstantiated supporting documentation; • requests submitted outside the designated periods; • where a medical certificate was provided and another exam was completed on the same day. While the aforementioned list is not exhaustive, it outlines common reasons where students will not be granted special consideration. Each application will be assessed on its merit and will generally be processed within 72 hours of receiving the submission. POSSIBLE OUTCOMESOFA SPECIAL CONSIDERATION APPLICATION A grant of Special Consideration may result in the following outcomes being made available to students (this list is not exhaustive): • sitting the assessment at another scheduled date; • sitting a supplementary assessment; • completing an additional assessment; • having an assessment grade or final grade adjusted. A student’s assessment item or overall grade may be adjusted if the student: o has submitted all other pieces of assessment; and o the assessment grade or overall grade is no more than 2 marks fro

FAQs

How and when should a student submit an application for Special Consideration?

Submit the application via the student portal as soon as possible before the assessment due date, or within 72 hours after the event. Include appropriate documentation supporting the grounds for the request.

What documentation is required for Special Consideration on medical grounds?

Provide a medical certificate completed by a medical practitioner. The certificate must be issued on or before the assessment due date, and it must include the practitioner’s stamp or contact details and provider number.

What outcomes may be granted after Special Consideration is approved?

Outcomes can include sitting the assessment on another date, a supplementary assessment, completing an additional assessment, adjusting an assessment or final grade, granting extra time, or a deferral to re-enrol (subject to limits and possible fee or application requirements).

Sep 17, 2026

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