SOURCE AND PACKAGE TOURISM PRODUCTS AND SERVICES - Unit D2.TCS.CL5.22 - Competency Standard

Sep 24, 2026

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Unit D2.TCS.CL5.22 (and related unit D2.TTA.CL2.18) defines competency for sourcing and evaluating tourism products and services to include in saleable package offerings for individual and/or generic client groups. It covers describing packaging context, identifying clients and their requirements, determining host enterprise needs and package purposes, sourcing information sources, researching targeted information, assessing applicability, selecting components, pricing, drafting itineraries, planning marketing and sales monitoring arrangements, and establishing terms and conditions.

LanguageEnglish

CategoryPresentations

FormatPDF

Pages695

Reading Time4 h 3 min

AccessFree to download

UNIT TITLE: SOURCE AND PACKAGE TOURISM PRODUCTS AND SERVICES

UNIT NUMBER AND NOMINAL HOURS

UNIT DESCRIPTOR

Elements and Performance Criteria

Element 1: Describe the context for packages

Element 2: Source products and services for packages

Element 3: Create packages of products and services

Source and package tourism products and services D2.TCS.CL5.22 D2.TTA.CL2.18 Trainer Guide Competency Standard | UNIT TITLE: SOURCE AND PACKAGE TOURISM PRODUCTS AND SERVICES | | NOMINAL HOURS: 70 | | --- | --- | --- | | UNIT NUMBER: D2 .TCS.CL5 .22 D2 .TTA.CL2 .18 | | | | UNIT DESCRIPTOR: This unit deals with skills and knowledge required to source and evaluate products and services for inclusion into packages for sale to individual and/or generic groups of clients. | | | | ELEMENTS AND PERFORMANCE CRITERIA | UNIT VARIABLE AND ASSESSMENT GUIDE | | | Element 1: Describe the context for packages
1.1 Identify the clients for packages
1.2 Identify client requirements in relation to packages
1.3 Identify host enterprise requirements in relation to packages
1.4 Identify purposes of packages
1.5 Identify products and services for inclusion in packages
Element 2: Source products and services for packages
2.1 Identify sources of information for products and services
2.2 Research information sources to obtain targeted information | Unit Variables
The Unit Variables provide advice to interpret the scope and context of this unit of competence, allowing for differences between enterprises and workplaces. It relates to the unit as a whole and facilitates holistic assessment.
This unit applies to sourcing and evaluating products and services for inclusion in packages for sale to individual and/or generic groups of clients within the labour divisions of the hotel and travel industries and may include:
1. Travel Agencies
2. Tour Operation
Clients for packages may include:
􀁸 Individuals and groups, including one-off clients and identified target market sectors
􀁸 Day tour operators
􀁸 Hotels
􀁸 Outbound tour wholesalers
􀁸 Inbound tour operators
􀁸 Conference organisers. | | | 2.3 Assess applicability of identified products and services to proposed packages
2.4 Select products and services for the package
Element 3: Create packages of products and services
3.1 Identify pre-planning requirements for packages
3.2 Determine components of individual packages
3.3 Determine duration for packages
3.4 Calculate price points for packages
3.5 Develop terms and conditions for the packages
3.6 Prepare draft itinerary for packages
3.7 Prepare sales monitoring arrangements for packages
3.8 Plan marketing activities for packages | Client requirements must focus on identified client needs, wants and preferences and will include:
􀁸 Destination preferences
􀁸 Budget
􀁸 Timing and duration issues, including constraints and the need for integration with an associated tour or travel program
􀁸 Cultural and religious issues
􀁸 Product and service preferences
􀁸 Practicality
􀁸 Service styles and standards
􀁸 Identified focus for undertaking the trip.
Host enterprise requirements may be related to:
􀁸 Enhancing and expanding product range including product initiatives that conform to business plan and marketing objectives
􀁸 Profitability
􀁸 Movement into new target markets
􀁸 Reputation and image
􀁸 Business agreements, including franchise and other contractual arrangements
􀁸 Meeting competition
􀁸 Involvement of colleagues in determining requirements.
Purposes of packages may include:
􀁸 Conferences
􀁸 Social events
􀁸 Holidays and recreation | | --- | --- | | | 􀁸 Tour programs including day tours, extended tours, eco-tours, cultural tours and educational tours
􀁸 Special interest itineraries
􀁸 Incentives
􀁸 Series tours.
Products and services may relate to supplier, intermediary and/or touring packages promoted in brochures and include:
􀁸 Accommodation including serviced and non-serviced options
􀁸 Transport including air, rail, bus/coach and shipping
􀁸 Hire car including long and short-term rentals
􀁸 Attractions including natural and man-made
􀁸 Tours including side trips, one-day and extende

FAQs

What skills and knowledge does this unit focus on?

It focuses on the skills and knowledge required to source and evaluate tourism products and services for inclusion into packages for sale to individual and/or generic groups.

How are client requirements and host enterprise requirements used?

Client requirements guide package needs, wants, and preferences, while host enterprise requirements relate to factors such as business objectives, profitability, target markets, reputation, and business agreements.

Which products and services can be included in tourism packages?

Packages can include accommodation, transport, car hire, attractions, tours, catering, entertainment, conference facilities, and specialist services such as guides, interpreters, and security.

Sep 24, 2026

Upload by dhado