Society 5.0 and public service - An assessment of Türkiye

Sep 8, 2026

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Aim of this qualitative assessment is to evaluate the applicability of the Society 5.0 paradigm in Türkiye, focusing on its influence on public services. The study examines how digitalization, artificial intelligence, and big data affect effectiveness, accessibility, and sustainability, and how these elements align with current public administration practices. Türkiye’s digitalization trajectory is compared with international Society 5.0 practices using literature review, document analysis, and case studies.

LanguageEnglish

CategoryPresentations

FormatDOCX

Pages6

Reading Time2 min

AccessFree to download

Abstract

Keywords

INTRODUCTION

LITERATURE REVIEW

Society 5.0

Society 5.0 and public service: An assessment of Türkiye Ozge Uysal Sahin 1 Assoc. Prof. Dr., Canakkale Onsekiz Mart University , Canakkale Applied Sciences Faculty of Health Management Department of Health Economics Department Branch , Çanakkale , Türkiye, e-mail: HYPERLINK "mailto:ozge@comu.edu.tr" ozge@comu.edu.tr , Orcid : https://orcid.org/ 0000-0002-1422-4123 Abstract Aim : This study aims to evaluate the applicability of the Society 5.0 paradigm in the context of Türkiye by Examining the impact of the Society 5.0 paradigm on public services . The role of technologies such as digitalization , artificial intelligence and big data on the effectiveness , accessibility and sustainability of public services will be discussed and their compatibility with Current public administration practices will be discussed . Materials and Methods : The study was conducted using a qualitative research method and was based on literature review and document analysis of current public service practices in Türkiye . Of addition , Türkiye's digitalization process was compared with international Society 5.0 practices and supported by case studies . Result : Although digital public services are rapidly developing in Türkiye , the integration of artificial intelligence and big data applications is limited . While e- government applications are Becoming widespread , the use of personalized and smart systems in public administration is insufficient . Of addition , the Importance of data security and cybersecurity issues is increasing . Discussion and Conclusion : Society 5.0 envisions a sustainable and human-centered model in which technology and society cooperate . Although Türkiye has taken important steps in this Transformation process , it is necessary to strengthen the technological infrastructure , increase digital literacy and develop data management strategies . To adapt to Society 5.0 in public services , it is recommended to Focus more on AI- supported governance Models and participatory Politics processes . Keywords: Society 5.0, Public service, Türkiye, Technology. Citation : Tuncer Yılmaz, B., Alan, S. & Öztürk, M. (2022). Malpractice in midwifery: A cross-sectional retrospective study from Türkiye. Health Sci Q. 2(1):1-9. https://doi.org/10.26900/hsq.2.1.01 Corresponding Author: Burcu Tuncer Yilmaz Email: HYPERLINK "mailto:tunburcu51@gmail.com" tunburcu51@gmail.com 1. INTRODUCTION The world is increasingly faced with global problems such as depletion of natural resources, global warming, increasing economic inequality and terrorism. Now, ways to combat increasing problems at every level and how to achieve a more livable world are being sought. The uncertainty of whether rapidly advancing information and communication technologies will trigger or correct these problems is in the hands of humanity. Therefore, as an effective and efficient way to solve problems in society, it is very important for us to make full use of information and communication technologies in order to obtain new information and create new values by establishing connections between “people and objects” and “real and cyber” worlds. In any case, societies that are lagging behind in technological change and development will have difficulty in taking their place in the new structure of the world and ensuring integration. Therefore, it has become an important requirement for all societies to be aware of the change and take the necessary steps. In this way, it will be possible to create better lives for people and to sustain healthy economic growth. Because technology is now changing its shell and becoming more human-focused. From the beginning of the 21st century onwards, objects It is based on the understanding of creating a human-centered society to increase the welfare of society by using technology for the benefit of humanity. Artificial intelligence and robots are designed to serve human beings and sustainable living conditions. With Society 5.0, the

FAQs

What is the main aim of the study regarding Society 5.0 in Türkiye?

To evaluate how applicable the Society 5.0 paradigm is in Türkiye by examining its impact on public services and how it fits current public administration practices.

Which technologies and factors are discussed as affecting public services?

Digitalization, artificial intelligence, and big data are discussed in relation to effectiveness, accessibility, and sustainability.

What are the key findings and recommendations for adapting to Society 5.0?

Digital public services are growing, but AI and big data integration remains limited, personalized and smart systems are insufficient, and data security concerns are increasing; strengthening infrastructure, improving digital literacy, and developing data management strategies are recommended.

Sep 8, 2026

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