Server Assistant - Job Description

Sep 13, 2026

Uploaded by Tawan

Food and Beverage Server Assistant job description detailing responsibilities across guest service, menu knowledge, and daily operational support. The role emphasizes prompt, friendly service; maintaining familiarity with menu items and specials; setting tables to company standards; clearing dishes; assisting with food runs; and supporting cleaning, hygiene, and opening/closing routines. Duties also include polishing tableware, ensuring service stations are well stocked, following health and safety and emergency protocols, and participating in training as required. Required abilities include strong customer service, attention to detail, English communication, flexibility, and a professional appearance.

LanguageEnglish

CategoryLetters

FormatPDF

Pages2

Reading Time1 min

AccessFree to download

Position Summary

Job Duties

Knowledge, Skills & Abilities

Server Assistant – Job Description Reports To – Food & Beverage Leadership team Position Summary The Food and Beverage Server Assistant will be responsible for providing high-levels of customer service to all restaurant guests by providing prompt service, and maintaining a strong working knowledge of all menu items and daily specials. The Server Assistant will perform customer service duties in a friendly and professional manner at all times, and support the service team to ensure that the customers have an enjoyable dining experience. Other responsibilities include but are not limited to the proper setting of tables, removing used dishes and place settings, assisting with cleaning duties, and comply with all restaurant policies and procedures. Job Duties • Maintain familiarity with the composition of all menu items, including items available at the bar. • Serve and replenish water, bread and other dining items. • Assist with running food to tables. • Clean designated areas, in accordance with company procedures, including opening and closing routines and following hygiene requirements. • Assist with cleaning and re-setting tables. • Polishing plates, glassware, utensils etc. • Set tables to company policy, ensuring that all items used are clean, undamaged and in a good state of repair. • Ensure service stations are adequately stocked. • At all times to be aware of and practise good customer service, assisting the guest in any way which does not adversely affect other customers. • Follow all Health & Safety procedures and be familiar with emergency protocols. • Be continually aware of and maintain the highest standards of personal hygiene and dress. • Attend meetings and training courses as required. • Any other duties as assigned. Knowledge, Skills & Abilities • Strong customer service experience. • Previous restaurant service experience an asset. • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment. • Able to effectively communicate in English both verbally and in writing. • Able to work well under pressure. • Strong attention to detail. • Professional appearance and manners. • Strong work ethic and positive team attitude. • Serving It Right Certificate

FAQs

What is the main responsibility of the Food and Beverage Server Assistant?

Provide high-level customer service by delivering prompt service, maintaining menu knowledge, and supporting the service team to ensure guests enjoy their dining experience.

Which daily operational tasks are included in the role?

Set and reset tables to company policy, remove used dishes, assist with cleaning duties and hygiene requirements, polish glassware and utensils, and ensure service stations are well stocked.

What knowledge and skills are required for this position?

Strong customer service experience, attention to detail, the ability to communicate in English verbally and in writing, flexibility for a diverse environment, and the ability to work well under pressure. Health and safety and emergency protocol awareness is also required.

Sep 13, 2026

Uploaded by Tawan