SECTION 11 - SELF-EVALUATION, MONITORING AND REVIEW

Sep 12, 2026

Section 11 outlines how the College conducts self-evaluation, internal self-monitoring, and quality assurance monitoring to support continual improvement. It details how survey results, tutor and student feedback, programme board filtering, examination outcomes, and external examiner reports feed into monitoring and enhancement. It also explains the risk-policy context for OTC programmes, the operational reporting and compliance checks through programme directors, and how improvement plans and annual QA reporting are tracked to completion.

LanguageEnglish

CategoryGeneral

FormatPDF

Pages16

Reading Time6 min

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11.1 Provider-owned Internal Review, Self-evaluation and Monitoring

Internal Self-Monitoring

Self-Evaluation, Improvement and Enhancement

Engagement with External Quality Assurance

11.2 Internal Self-monitoring

Context of Risk

Academic Matters

Operational and Commercial Matters

11.3 Self-evaluation, improvement and enhancement

11.4 Provider-owned quality assurance engages with external quality assurance

SECTION 11: SELF-EVALUATION, MONITORING AND REVIEW Supporting Documents: 1. Module/Student/End of Year Evaluation Surveys 2. Additional Stakeholder Consultation for Reviews 3. Tutor feedback and Staff reviews 4. Academic Council and Sub-committee Meeting Minutes 5. External Examiner Reports 6. Quality Improvement Plans 7. Academic Affairs Annual Schedule 11.1 Provider-owned Internal Review, Self-evaluation and Monitoring A summary of surveys and mechanisms used for Quality Assurance in this area is contained in Section 3.3.1 “Internal Monitoring and Evaluation” of this document. This section provides an outline, in the following sub-sections, specifically in relation to: ▪ Internal Self-Monitoring; ▪ Self-Evaluation, Improvement and Enhancement; ▪ Engagement with External Quality Assurance. The College’s culture of Quality Assurance and Enhancement is based on a principle of continual improvement, whereby all feedback from stakeholders is taken into account and enhancement secured through the relevant parts of the College’s QA System. In particular, the College has perceived enhanced outcomes in this regard through the tracking of both constructive and mainly very positive feedback from the following areas, in recent years: ▪ Student surveys; ▪ External Review and Validation expert panel commendations; ▪ External Examiners’ reports. 11.2 Internal Self-monitoring Context of Risk Self-monitoring in relation to OTC programmes and projects takes place within the context of the College’s Risk Policy and its associated Risk Register. Academic Matters In relation to academic matters, the boards and committees under the Academic Council carry out the functions of monitoring. The Academic Council is the ultimate arbiter in these matters. It has primary responsibility for the adoption of College policies and monitors reports and minutes from the Examination Boards, Programme Boards and its other sub-committees. The Programmes boards are the main conduit of filtering feedback from the following sources: ▪ Module Evaluation Surveys ▪ Ad Hoc Student Surveys ▪ End of Year College Evaluation Survey ▪ Graduate Surveys Through the Programme Director, who chairs the Programme Board, further feedback is reported from: ▪ Tutor feedback ▪ Student feedback ▪ Student representative feedback Examination board, student results and external examiner feedback is also monitored by the Programme Board, which in turn reports any relevant matter to the following sub-committees of the Academic Council: ▪ Registration and Admissions Committee ▪ Teaching, Learning & Assessment Committee These committees then report to the Academic Council. Operational and Commercial Matters In relation to operational and commercial matters, at College level the primary responsibility for monitoring lies with the Programme Directors and Managers (College executive committee) meeting which takes place monthly. This meeting is chaired by the College Director who reports along a separate line to the academic monitoring system. Here, the reporting line goes to the parent organisation, St. Michael’s House at the following points: ▪ Chief Operations Officer ▪ Chief Executive Officer ▪ Board of Directors This system also ensures monitoring of compliance in relation to statutory and legal matters. Outcomes in this area are further measured against the strategic objectives of the College’s parent organisation, St. Michael’s House. Operationally, within the College, the following mechanisms are employed for monitoring purposes: ▪ Regular meetings and reporting to line managers ▪ Quality Improvement Plans ▪ Academic Affairs Annual Schedule Improvement plans relating to reviews which have been undertaken are monitored by the relevant programme board and through the attendance of the Head of Quality & Academic Affairs (HQ&AA) at all such board meetings. A standing agenda item is tabled until all plans

FAQs

What sources of feedback are used for internal monitoring and quality assurance in this section?

The section lists student surveys, module evaluation surveys, ad hoc student surveys, the end of year college evaluation survey, graduate surveys, tutor feedback, student feedback, and student representative feedback, along with examination board results and external examiner feedback.

How does the College monitor academic matters through governance structures?

Monitoring functions are carried out by boards and committees under the Academic Council, with the Academic Council as the ultimate arbiter. Programme Boards act as the main conduit for filtering feedback and reporting relevant matters to sub-committees of the Academic Council.

How are improvement plans and annual schedules tracked after reviews?

Improvement plans are monitored by the relevant programme board, with HQ&AA attending board meetings and a standing agenda item kept until plans are fulfilled. The annual schedule records activity, responsible person(s), status, and evidence stored on the College’s CIT systems.

Sep 12, 2026

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