ROSTERING BEST PRACTICE - ROSTERING RESOURCE MANUAL - VERSION 2 - NSW MINISTRY OF HEALTH

Sep 17, 2026

Upload by Aran

ROSTERING BEST PRACTICE - ROSTERING RESOURCE MANUAL sets out NSW Health guidance for planning and managing staff rosters using standard principles, roles, responsibilities, and process tools. It explains the rostering process flow, how to apply A–Z guidelines, and how to manage key activities such as allocated day off, annual leave, skills and time-in-lieu recording, roster requests, template development, vacancies, and the use of casual, agency, and locum medical officers. It also outlines measures of success, temporary individual arrangements, and supporting forms and spreadsheets to support compliant, effective rostering.

LanguageEnglish

CategoryGeneral

FormatPDF

Pages64

Reading Time22 min

AccessFree to download

Introduction

Purpose of the document

Target audience

How to use the resource manual

Consultation process

Definitions

NSW HEALTH ROSTERING PRINCIPLES

THE ROSTERING PROCESS

Rostering Process Flowchart

Rostering Roles and Responsibilities Tool

NSW HEALTH ROSTERING GUIDELINES

Guideline summary table/matrix

Individual guidelines A-Z

Appendix

Supporting tools

ROSTERING BEST PRACTICE ROSTERING RESOURCE MANUAL VERSION 2.1 NSW MINISTRY OF HEALTH 73 Miller Street NORTH SYDNEY NSW 2060 Tel. (02) 9391 9000 Fax. (02) 9391 9101 TTY. (02) 9391 9900 [www.health. nsw.gov.au](www.health. nsw.gov.au) For information on this document please contact: ROSTERING BEST PRACTICE, SYSTEM PERFORMANCE SUPPORT BRANCH, HSSG [Email. rostering@doh.health. nsw.gov.au](Email. rostering@doh.health. nsw.gov.au) This work is copyright. It may be reproduced in whole or in part for study or training purposes subject to the inclusion of an acknowledgement of the source. It may not be reproduced for commercial usage or sale. Reproduction for purposes other than those indicated above requires written permission from the NSW Ministry of Health. © NSW Ministry of Health 2016 SHPN (SR) 160350 ISBN is 978-1-76000-493-4 Further copies of this document can be downloaded from the NSW Health website [http://www.health. nsw.gov.au/Performance/Rostering/](http://www.health. nsw.gov.au/Performance/Rostering/) August 2016 Contents INTRODUCTION..............................................2 Purpose of the document......................................... 2 Target audience ............................................................. 3 How to use the resource manual ......................... 3 Consultation process................................................... 3 DEFINITIONS .................................................. 4 NSW HEALTH ROSTERING PRINCIPLES .....................................................5 THE ROSTERING PROCESS........................ 6 Introduction to the Rostering Process Flowchart ........................................................ 6 Rostering Process Flowchart .................................. 7 Introduction to the Rostering Roles and Responsibilities Tool..........................................12 Rostering Roles and Responsibilities .................12 Rostering Roles and Responsibilities Tool.......12 NSW HEALTH ROSTERING GUIDELINES................................................... 13 Approach to using the guidelines........................13 Guideline summary table/matrix .........................13 Individual guidelines A-Z..........................................16 Allocated Day Off Management .........................16 Annual Leave Management .................................. 21 Management and Recording of Skills ..............24 Management of Time in Lieu of Overtime .....26 Roster Requests Management ...........................29 Roster Template Development........................... 33 Roster Vacancy Management (Junior Medical Officers) .......................................36 Roster Vacancy Management and Utilisation of Casual and Agency Staff............39 Rostering Measures of Success ..........................43 Temporary Individual Roster Arrangements............................................................46 Utilisation of Locum Medical Officers .........................................................................50 APPENDIX ..................................................... 53 Supporting tools..........................................................53 TIL Recording and Balance Spreadsheet.......53 Temporary Individual Roster Arrangements Request Form .............................54 Recording Approved Time In Lieu of Overtime Form .................................................... 55 Sample Roster Requests Form...........................56 Sample Shift Swap Form ...................................... 57 Rostering Measures of Success Checklist......58 Utilisation of Locum Medical Officers Flowchart .................................................................... 59 Rostering Resource Manual 2016 NSW HEALTH PAGE 1 Introduction The Rostering Best Practice team (formerly Rostering Centre of Excellence) was formed in 2009 to assess the status of rosteri

FAQs

What is the purpose of the Rostering Resource Manual?

It provides a framework, principles, and step-by-step guidance for defining and implementing rostering practices across NSW Health, including standard processes and supporting tools.

Which key rostering topics are covered in the guidelines?

The manual includes guidance on allocated day off, annual leave, management and recording of skills, time in lieu of overtime, roster requests management, roster template development, vacancy management, and the use of casual, agency, and locum staff.

How does the manual support governance and compliance in rostering?

It emphasizes that rosters must conform to relevant regulatory frameworks such as anti-discrimination, Work Health and Safety legislation, industrial awards, and NSW Health and LHD/SHN policies, and it includes measures of success and governance-related processes.

Sep 17, 2026

Upload by Aran