Retirement Homes Regulatory Authority Risk Officer Annual Report 2023 - 2024

Sep 12, 2026

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Annual Report 2023 / 2024 submitted by the RHRA Risk Officer outlines statutory responsibilities, governance accountability, and an independent approach to assessing the effectiveness of the Authority’s administration of the Retirement Homes Act and related regulations. The report reviews all previous and outstanding recommendations using chronological structure, re-assesses evidence from interviews, documentation, and website reviews, and assigns current statuses. Nineteen recommendations are evaluated with outcomes grouped into Complete and In Progress, including detailed updates and supporting evidence for each item.

LanguageEnglish

CategoryPresentations

FormatPDF

Pages20

Reading Time7 min

AccessFree to download

Introduction

Overview, Scope, and Approach

Background

Summary of Current Recommendations

Detailed Recommendations

Retirement Homes Regulatory Authority Risk Officer Annual Report 2023 / 2024 Submitted by Kevin McCarthy, Risk Officer, RHRA June 2024 Introduction The Retirement Homes Regulatory Authority, (“RHRA” or “Authority”) was established under the Retirement Homes Act, 2010 (“Act”) and, while it is considered an independent body from the provincial government, it is subject to government oversight through a written Memorandum of Understanding (“MOU”) with the Ministry for Seniors and Accessibility (“Ministry”) . The Authority administers the Act and regulations and oversees the enforcement of provisions contained within. The Act requires that an independent, statutory officer (i.e. Risk Officer) be appointed by the Authority. The duties of the Risk Officer are set out in section 24(3) of the Act as follows: The Risk Officer: 1. a) shall review and assess the effectiveness of the Authority’s administration of this Act and the regulations, including the Authority’s activities and proposed activities related to ensuring that licensees meet the care standards and safety standards set out in this Act and the regulations, and respect the rights of residents set out in the Act and regulations, and; 2. b) shall perform the other duties and exercise the other powers that are prescribed. The Risk Officer is appointed by the Board of Directors of the RHRA (“Board”), in accordance with provisions set out in the Act, the MOU between the RHRA and the Minister responsible for Seniors and Accessibility, and RHRA’s By-law Number 1. They are accountable to perform such duties and issue reports to the RHRA Board through its Governance, Regulatory Affairs, and Nominations Committee (“Governance Committee”) . Notwithstanding these reporting requirements, the Risk Officer role is established as both a statutory but also an independent position, with clear expectations that the Risk Officer carries out their duties in an independent manner. Overview, Scope, and Approach During the scoping exercise for this year’s report, time was spent reviewing previous Risk Officer reports, other RHRA reports (e.g., Strategic Plan, Annual Report), speaking with RHRA staff, and the Governance Regulatory Affairs and Nomination Committee (GRANC) . Informed by these engagements the scope of this annual report focuses on a review of all previous and outstanding recommendations made by the Risk Officer, as listed in the RHRA Risk Officer Implementation Status Report. Specifically, there are nineteen outstanding recommendations identified with the status of “in progress”,“partially complete” or “not started”. This review includes a re-assessment of each outstanding recommendation, the relevant evidence and identification of a current recommendation for each of the nineteen recommendations (complete or in progress) . Background: The structure of the report is in chronological order (oldest to most recent recommendation) and uses the following headings for the review of each recommendation: • Original Recommendation – the outstanding recommendation identified from a previous Risk Officer report and the date of the relevant report (e.g., 2020-21) . • Current Evidence – highlights of relevant and current evidence gathered through interviews, documentation and website reviews. • Current Recommendation – an updated recommendation informed by a review and analysis of the relevant evidence. The current recommendation is identified as either complete or in progress. It is worth noting that a number of original recommendations share similar themes (e.g., communication, stakeholder engagement activities) therefore much of the relevant evidence listed under a particular recommendation may be relevant to other recommendations. Summary of Current Recommendations: On review of each original recommendation and current sources of evidence, the following lists summarize the Risk Officer’s current recommendations: Complete – the original recommendatio

FAQs

What is the statutory role of the RHRA Risk Officer?

The Risk Officer is appointed by the RHRA Board and must review and assess the effectiveness of the Authority’s administration of the Act and regulations, including oversight of licensee care and safety standards. The role also performs other prescribed duties and exercises other prescribed powers.

How is the annual report’s scope determined for 2023 / 2024?

The scope is informed by reviewing previous Risk Officer reports and other RHRA reports, and by discussions with RHRA staff and the Governance, Regulatory Affairs, and Nominations Committee. It focuses on reviewing all previous and outstanding recommendations and their implementation status.

How does the report evaluate and update outstanding recommendations?

For each original recommendation, the report uses a consistent structure: Original Recommendation, Current Evidence, and Current Recommendation. It re-assesses evidence gathered through interviews, documentation, and website reviews, then identifies an updated recommendation marked as Complete or In Progress.

Sep 12, 2026

Upload by Rhys