Remote Condition Monitoring Customer Portal - End User Guide - Overview of KPI, Installation Lists, and Reports

Q: How does the portal help users navigate from the landing page to specific RCM drives?

Users start from the landing overview, then click an index sector to access a subset of drives that share the same condition level. Clicking the yellow environment index area leads to an installation list showing all drives meeting the common criteria.

Q: What does the dashboard show and how are trends presented?

The live KPI dashboard displays the latest drive status from a KPI perspective. Trends include min, max, and average values over the latest period (up to 5 days) with a 5-minute plotting interval, and the visible timeframe can be zoomed.

Q: How can users view more detailed information and configure trend display?

In the Details View, users choose time parameters (using the PC time zone by default or UTC) and use arrow buttons to move along the trend. Trends can be activated or deactivated by preference, and the y-axis uses dynamic scaling.

Sep 13, 2026

Upload by Ethan Miller

Remote Condition Monitoring Customer Portal provides an interactive interface for viewing RCM drives across multiple dimensions within ABB’s installed base. The portal guides users from a landing overview into drive and installation lists, where condition lighting enables filtering and navigation to product details. A live KPI dashboard delivers recent status trends with min/max/average statistics, zoomable time ranges, and dynamic scaling, including optional details such as cooling fan aging indicators for ACS880 drives. Users can also generate custom report history and open generated PDF reports for fast review.

LanguageEnglish

CategoryPresentations

FormatPDF

Pages13

Reading Time5 min

AccessFree to download

Landing page – myabb RCM

Navigation and indices

RCM-Installation list

Condition lights and filtering

Live KPI – dashboard view

Trends, zoom, and hover explanations

Live KPI – Details View

Time parameters and trend controls

Live KPI – Trend Comparison mode

Comparison setup

RCM Report history

Generate and open custom reports

Remote Condition Monitoring Customer Portal © ABB Group June 13, 2016 | Slide 1 Landing page – myabb RCM Hovering mouse over any index bar triggers text explanations Indices show overview of your whole RCM drives installed base over 3 different dimensions. Overview updates automatically on frequent basis. Click here to access your RCM product list © ABB Group June 13, 2016 | Slide 2 Navigate from overview view to drive list view Click any sector in indexes to access subset drives that all share the same condition level. Clicking yellow environment index area leads user to installation list that show details of all the drives that share same condition. In this example common criteria is; ambient temperature=tolerable. © ABB Group June 13, 2016 | Slide 3 RCM-Installation list RCM products distinquished with condition light. Click on the condition text to filter up products with RCM connection. Click any product to proceed Color explanation. Green = OK , Yellow= drive in alert mode, Red = drive in fault mode © ABB Group June 13, 2016 | Slide 4 Live KPI – dashboard view Dashboard shows latest drive status from KPI perspective. Each trend show min, max, average over latest up to 5 days with 5 minute plotting interval. Condition indexes show installation status over 4 Dimensions. Hover the mouse over the index to see text explanation appear. Index color options are green, yellow and red. Index status updates automatically. Zoom can be used to widen & narrowing the time frame Other RCM features (reports, email alerts) can be accessed here © ABB Group June 13, 2016 | Slide 5 Use left and right side arrows to navigate trend backwards or forwards. Cooling fan wear indicator for ACS880 © ABB Group June 13, 2016 | Slide 6 For ACS880 drives there additional feature: fan aging indicator gets shown. Cooling fan should be changed by latest when 100% is reached. Live KPI – Details View Choose time parameters. System uses default time zone fetched from PC Operating System. If unavailable, system uses UTC by default. Arrow buttons to navigate along the trend. © ABB Group June 13, 2016 | Slide 7 Hover over to see exact datapoint info Zoom along the trend to Widen/narrowing visible data set Activate / disactivate trends by preferrence (max, min & average trends are provided) Dynamic scaling for y axle Live KPI – Trend Comparison mode List of available trends for comparison is populated by the web service © ABB Group June 13, 2016 | Slide 8 Live KPI – comparison mode © ABB Group June 13, 2016 | Slide 9 Activate / disactivate trends as per required. RCM Report history Generate custom report Double-click to open . pdf report. Loading & opening pdf should take <10 sec. Browse report history © ABB Group June 13, 2016 | Slide 10

FAQs

How does the portal help users navigate from the landing page to specific RCM drives?

Users start from the landing overview, then click an index sector to access a subset of drives that share the same condition level. Clicking the yellow environment index area leads to an installation list showing all drives meeting the common criteria.

What does the dashboard show and how are trends presented?

The live KPI dashboard displays the latest drive status from a KPI perspective. Trends include min, max, and average values over the latest period (up to 5 days) with a 5-minute plotting interval, and the visible timeframe can be zoomed.

How can users view more detailed information and configure trend display?

In the Details View, users choose time parameters (using the PC time zone by default or UTC) and use arrow buttons to move along the trend. Trends can be activated or deactivated by preference, and the y-axis uses dynamic scaling.

Sep 13, 2026

Upload by Ethan Miller