Recall Service Bulletin - Recall Campaign 24V-787 - Loss of Rear Tire Air Pressure

Sep 16, 2026

Recall Service Bulletin for Newmar recreational vehicles, covering certain motorhomes equipped with tire valve extensions. The extensions on inner wheels may be damaged by contact with outer wheels, leading to gradual loss of air pressure in the inner rear tire. Low pressure can overload the outer tire, potentially causing rear tire failure, rear sway, and increased crash risk. The bulletin instructs customer and dealer actions to remove the valve extension at no cost and includes campaign responsibility, repair procedure, and safety notice details.

LanguageEnglish

CategoryLetters

FormatPDF

Pages16

Reading Time6 min

AccessFree to download

Affected Models

Description

Issue

Units Affected

Corrective Action

Dealer Action

Reason for This Recall

Owner Notification

Dealer Campaign Responsibility

Repair Procedure

Safety Risk

What We Will Do

What You Need to Do

November 1, 2024 TC \#2024-629 RECALL SERVICE BULLETIN AFFECTED MODELS 2023 – 2025 :: Super Star DESCRIPTION On certain motorhomes, the tire valve extensions for the inner wheels may get damaged by contact with the outer wheels, which may cause the inner tire to gradually lose air pressure. ISSUE Low pressure on the inner rear tire could overload the outer tire and cause a rear tire failure , which may cause the coach's rear to sway and increase the risk of a crash. UNITS AFFECTED Please refer to the attached population list for affected units and VINs. CORRECTIVE ACTION Customers may perform this recall by using the QR code to access quick and easy instructions for valve extension removal. Customers completing the recall must fill out the form opened by the QR code to complete this recall and close the open recall. Customers unable to complete the recall need to schedule an appointment and take the letter to an authorized Newmar dealer or authorized service center for them to perform the recall. DEALER ACTION If the customer needs assistance removing the valve stem extension, follow the attached instructions and file a warranty claim with pictures once the recall is completed. You may also fill out the verification form via the QR code if desired; however, the claim will still need to be submitted. If you need assistance, contact your Newmar Service Account Manager. FLAT RATE CODE: 24V 787 LABOR TIME: .2 hr. CUSTOMER NOTE If you need further assistance, contact your Newmar Brand Specialist. IMPORTANT SAFETY RECALL NOTICE Date: October 29, 2023 Subject: Recall Campaign 24V-787: Loss of rear tire air pressure Newmar Campaign No.: 613 RSB This notice is sent to you as a Newmar Dealer in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific Newmar recreational vehicles. REASON FOR THIS RECALL On certain motorhomes, the tire valve extensions for the inner wheels may get damaged by contact with the outer wheels. If this happens, the inner tire could gradually lose air pressure. This could overload the outer tire and cause it to fail. A rear tire failure could cause the rear of the coach to sway and increase the risk of crash. Motorhomes included in this recall include: 2023-2024 Super Star Class C motorhomes. 2025 Super Star Class C motorhome. OWNER NOTIFICATION Newmar will direct any customers in the population of this recall to have the inner wheel tire valve stem extension removed. This can be done by taking their unit to a Newmar authorized service center to have the rear inner wheel tire valve extension removed, or by the customer removing the valve stem extension themselves per the remedy instructions that will be provided with the customer notification letters. All repairs will be at no cost to the customer. DEALER CAMPAIGN RESPONSIBILITY Dealers are to provide to all customers/owner vehicles the service of completing this campaign at no charge to the customer/owner regardless of vehicle age, vehicle mileage, or ownership at the time of repair. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty. Correct all vehicles in your new vehicle inventory before delivery. REPAIR PROCEDURE Newmar will provide the work instructions, the work instructions will be published on Newpar. The estimated date for work instructions to be published is 10/29/2023 . The National Traffic and Motor Vehicle Safety Act requires that each vehicle, which is subject to a recall campaign of this type, must be satisfactorily repaired within a reasonable time after the owner has tendered it for repair. Every effort must be made to promptly schedule an appointment with each owner and to repair their ve

FAQs

How are dealers required to handle the recall?

Customers can access quick instructions via a QR code, and after completing the recall must fill out the form opened by the QR code; if unable, they should schedule an appointment and take the letter to an authorized Newmar dealer or service center.

Sep 16, 2026

Upload by Aria Callaghan