Question 1

What is the purpose of the Post Incident Reflection Iceberg document?

Accepted Answer

The document serves to analyze a past incident, identify underlying causes using the Iceberg model, and establish agreements on future actions to prevent similar situations from occurring again.

Question 2

How does the Iceberg model apply to this reflection?

Accepted Answer

The Iceberg model is used metaphorically to illustrate that visible problems (the tip of the iceberg) are often symptoms of deeper, unacknowledged issues (below the surface). The reflection aims to uncover these deeper causes.

Question 3

What is the expected outcome of the agreements made in this document?

Accepted Answer

The agreements made aim to ensure that specific actions are taken to prevent the incident from happening again, likely by addressing the root causes identified through the reflection process.