Plano Orthopedic - Scheduling Coordinator Job Description

Sep 14, 2026

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Scheduling Coordinator responsibilities center on delivering a seamless patient experience when surgery is being considered. The role selects and confirms surgery dates, coordinates pre-op and post-op scheduling, manages required pre-certifications, and collects applicable surgery fees, while ensuring patients understand each step. Duties also include scheduling diagnostic imaging and viscosupplementation orders, coordinating physician availability with staff, verifying insurance, and maintaining accurate patient data through detailed multi-tasking.

LanguageEnglish

CategoryResumes

FormatPDF

Pages2

Reading Time1 min

AccessFree to download

Responsibilities and Duties

Patient scheduling and surgery coordination

Orders, insurance, and managed care

Physician schedule coordination

Qualifications and Working Conditions

Qualifications

Working Conditions

Physical Abilities

Job Title: Scheduling Coordinator Department: Operations Reports to: Practice Administrator Job Overview: The Scheduling Coordinator is an integral part of the patient’s experience and facilitator when the physician determines that the patient is a candidate for surgery. The Scheduling Coordinator works with the patient in selecting a surgery date, schedules a pre-op and post-op date, calls for any pre-certifications, collects surgery fees, plus any additional steps needed for their procedure. The patient should leave their appointment confident that the Scheduling Coordinator will complete each step needed for their impending surgery. Responsibilities and Duties: • Professional and courteous customer service – greet patients and visitors withoutstanding customer service and an “attitude of gratitude that they chose us”mentality. We call it POSMCtivity! • Schedule and/or cancel patient surgical cases which includes: pre-op and post-op visits, consent forms, equipment, anesthesia, verify insurance, pre-certifications and collecting fees • Schedule diagnostic imaging orders. • Schedule viscosupplementation orders. • Coordinate physician’s schedule (booking in and out) with assigned personnel for schedule changes, surgeries, conferences and vacations • Knowledge of managed care • Accuracy of patient data • Detailed and ability to multi-task Qualifications: • Must have a high school diploma or equivalent • Scheduling Coordinator/medical experience preferred, but not required • Verbal communication and comprehension skills • Punctuality in arriving to work and reliability in attendance • Ability to read, write and comprehend tasks given • Above average computer skills Working Conditions: • Typically 8 hours per day required, Monday through Friday • Minimal overtime may be required when necessary • One hour lunch break • Minimum travel possible • Computer and office equipment used daily Physical Abilities: • Capability of working 8 hours per day • Sitting, standing, minimal lifting • Ability to stay at task • Understandable speaking skills in-person and on-phone • Repetitive hand movements (computer work) This job description is not designed to be a complete inventory of the job duties, responsibilities and qualifications. It’s designed to give the general nature and level of work to be performed by employees assigned to this position. My signature indicates that I received a copy of my job description and understand the general nature of the job duties and responsibilities that comes with this position at Plano Orthopedic. / / / / Employee Signature Signature Date Hire Date

FAQs

What does the Scheduling Coordinator do to prepare patients for surgery?

They help patients select a surgery date, schedule pre-op and post-op visits, call for required pre-certifications, and collect surgery fees. They also ensure patients complete necessary steps for the upcoming procedure.

Which additional tasks does the role handle beyond scheduling surgery visits?

The position schedules diagnostic imaging orders and viscosupplementation orders, coordinates equipment-related and consent-related steps, and verifies insurance. It also supports multi-tasking while keeping patient data accurate.

What qualifications and working conditions are required for the job?

A high school diploma or equivalent is required, with scheduling or medical experience preferred. The role typically works 8 hours per day, Monday through Friday, with minimal overtime when necessary, and involves daily computer/office equipment use and the ability to sit, stand, and do minimal lifting.

Sep 14, 2026

Upload by Blaney