Patient Transport Services Driver - Job Description

Sep 13, 2026

Uploaded by Aran

Patient Transport Services Driver role focuses on the safe transport of patients with varying mobility needs to and from treatment centres or other venues as directed. The position involves manual handling, assisting and escorting patients, and securing patients, wheelchairs, and stretchers in multiple vehicle types, including cars and ambulances. Core duties include equipment checks, flexible working for timely and dignified movement, high customer care within contract quality standards, effective communication with the Control Centre, and accurate record keeping across paper and electronic systems.

LanguageEnglish

CategoryLetters

FormatPDF

Pages2

Reading Time1 min

AccessFree to download

Scope of the post

Duties and responsibilities

Person specification

Qualifications and training

Experience

Aptitudes and attributes

Other job requirements

Example Job Description – Patient Transport Services Driver Scope of the post 􀁸 The main purpose of this role is to safely transport patients with varying mobilities to and from treatment centres or other venues as directed. This could include manual handling of patients, the care of patients and assisting patients, as well as driving 􀁸 Some patients may need to be carried (including stairs), wheeled in a chair or a stretcher and escorted to and from the vehicle. The safe transportation of these patients is paramount to the role. This includes: securing patients, wheelchairs, stretchers etc in the vehicles 􀁸 You will be required to drive a variety of vehicles, including cars, ambulances and other vehicles. Some contracts require a C1 category licence. Please check the Person Specification 􀁸 You may work as part of a crew or on your own Duties and responsibilities 􀁸 Carry out required vehicle and equipment checks 􀁸 Be prepared to work flexibly to ensure patients are moved in a timely, safe and dignified manner 􀁸 Work within Contract Specific Quality Standards and ensure a high level of customer care (These standards vary from contract to contract and will be available at your base) 􀁸 Ensure effective communication with the Control Centre, by telephone or electronic means 􀁸 Transfer patients using equipment and skills specific to individual needs 􀁸 Provide effective care to patients, appropriate to their requirements using available equipment 􀁸 Transport patients safely and comfortably 􀁸 Maintain full and accurate records and reports, including Patient Transport Records, Accident Reports, and Incident Reports etc. These may be both paper and electronic 􀁸 Ensure vehicles and equipment are kept in states of cleanliness and readiness 􀁸 Undertake required training to maintain acceptable standards and quality of care 􀁸 Maintain a current valid driving licence 􀁸 Adhere to corporate Instructions and Policies, Operational Instructions, Clinical Protocols, Quality Procedures and other verbal or written instructions 􀁸 Perform other tasks in keeping with the post as required by supervisory staff and managers 􀁸 The above are the core duties and responsibilities. There may be other duties that are required for individual contracts Person specification QUALIFICATIONS AND TRAINING (Level of education, specific qualifications, specialised training, training requirements for the job) 􀁸 Good standard of Education – minimum of 3 GCSEs (or equivalent) at Grade C or above to include English and Maths or be willing to undertake a level 2 qualification whilst in post within the first 12 months of the role 􀁸 Must be willing to undertake any training as required EXPERIENCE (Length, type and level of work related experience) 􀁸 Experience of working within a public service or customer care environment. 􀁸 Experience of driving a variety of vehicles Lifting & Handling experience APTITUDES AND ATTRIBUTES (Communication and interpersonal skills, organisational skills, ability to work on own initiative, to strict protocols/procedures and time scales) 􀁸 Reasonable level of fitness and the ability to meet a satisfactory level of manual handling 􀁸 Good communication skills 􀁸 Good literacy, numeracy and driving skills 􀁸 Self motivated and team player 􀁸 Ability to work under pressure 􀁸 Patient empathy 􀁸 Smart and presentable, willing to wear corporate uniform OTHER JOB REQUIREMENTS (Physical/health requirements, specific requirements [e.g. car](e.g. car)[ ](e.g. car)[owner/driver](owner/driver), [full](full), clean, current UK Driving Licence) 􀁸 Full driving licence showing no more than 3 points 􀁸 Medical clearance 􀁸 DVLA Group 2 Standards Satisfactory Criminal Background Check (Enhanced DBS) 􀁸 Flexibility to work rota hours, additional hours, bank holidays (when required) and occasional delay on finishing time due to completing jobs

FAQs

What is the main purpose of the Patient Transport Services Driver role?

Safely transport patients with varying mobilities to and from treatment centres or other venues as directed, including assisting, escorting, and driving.

What types of duties and responsibilities does the driver perform?

They carry out vehicle and equipment checks, work flexibly to move patients safely and on time, communicate with the Control Centre, transfer patients using appropriate equipment, and complete required training and records.

What qualifications and requirements are expected for this job?

The role requires a minimum standard of education (3 GCSEs including English and Maths or willingness to undertake a Level 2 qualification within 12 months), a valid driving licence (with no more than 3 points), medical clearance, and checks such as an Enhanced DBS with DVLA Group 2 standards.

Sep 13, 2026

Uploaded by Aran