Operations Associate Job Description - Apply

Sep 13, 2026

Uploaded by Aria

Operations Associate role supporting Women Giving Back (WGB) with daily logistics and warehouse operations, including receiving, processing, storing, sorting, and distributing donated goods. Responsibilities cover safe operation of the cargo van for pickups and deliveries, inventory movement and stock rotation across warehouse and boutique spaces, and volunteer workstation setup and shift leadership. The position also assists with bulk clothing orders, special events logistics, and emergency response support, while maintaining clean, safe, volunteer-ready environments, accurate documentation, and professional customer service.

LanguageEnglish

CategoryLetters

FormatPDF

Pages2

Reading Time1 min

AccessFree to download

Position Overview

Core Responsibilities

Logistics and Transportation

Donation Processing and Inventory

Volunteer Support

Qualifications

Physical Demand

How to Apply

Operations Associate Job Description Reports to: Operations & Distribution Manager Job Type: Full-Time, Part-Time or Seasonal (NonExempt/Hourly) Salary: $20 . 50-$23 .00 an hour, based on experience Location: Sterling, VA Hours: Full-Time-40 hrs. per week, Part-Time-25 hours per week and Seasonal - Hours vary on operational needs Full-Time Beneﬁts: Health, Dental, Vision | Flexible Spending Account | Life Insurance | Paid Time Off | Paid Holidays | 401(k) w/ a company match | Continuous Learning Opportunities Position Overview The Operations Associate supports the daily operations of Women Giving Back (WGB) by receiving, processing, storing and distributing donated goods while helping maintain an eﬃcient, organized and welcoming environment for volunteers, donors and community partners. This hands-on position assists with warehouse operations, boutique replenishment, inventory movement, donation pickups and deliveries and volunteer support. Working closely with staff and volunteers to ensure donated items are managed effectively in support of WGB's mission. Organization Overview WGB is a nonprofit dedicated to helping women and children in crisis by providing quality clothing at no cost while creating pathways to stability through workforce development, community partnerships, and supportive services. Since 2007, WGB has empowered thousands of families each year through the generosity of donors, volunteers and community partners. Core Responsibilities 􀁸 Safely operate the WGB cargo van to complete donation pickups, deliveries, inventory transfers and other transportation needs while providing excellent customer service and representing WGB professionally in the community. 􀁸 Load, unload, transport and organize donated goods, supplies and equipment using safe material handling practices. 􀁸 Receive, inspect, sort, process, store and distribute donated goods in accordance with organizational standards. 􀁸 Prepare, set up and reset volunteer workstations while maintaining a clean, organized, safe and volunteerready environment. 􀁸 Supervise and lead volunteers during volunteer shifts, donation days and special projects by providing guidance, answering questions and promoting safe and eﬃcient work practices. 􀁸 Assist with fulﬁlling bulk clothing and supply orders for Community Distribution Program partners and other organizational initiatives. 􀁸 Assist with inventory organization, seasonal merchandise transitions, stock rotation and replenishment throughout the warehouse, boutique, career closet and other distribution spaces. 􀁸 Assist with warehouse setup, logistics and transportation for special events, community initiatives, and emergency response efforts. 􀁸 Safely operate the warehouse equipment in accordance with organizational policies and safety procedures. 􀁸 Report all vehicle, equipment, facility or safety concerns promptly to the Operations & Distribution Manager. 􀁸 Follow organizational policies, safe driving practices and customer service standards. 20 Export Drive Sterling, VA 20164 | (703) [554-9386 | womengivingback.org](554-9386 | womengivingback.org) 􀁸 Crosstrain in all operational areas and perform other duties as assigned to support the organization's mission. 􀁸 Perform other duties assigned by the Operations & Distribution Manager. Qualiﬁcations 􀁸 Minimum of 1-3 years of experience in a warehouse, distribution, delivery, logistics, retail, or customer service environment preferred. 􀁸 Valid driver's license with a clean driving record and the ability to safely operate the WGB cargo van. 􀁸 Ability to safely load, unload, lift, and transport donated goods and supplies. 􀁸 Strong organizational skills with attention to detail and the ability to prioritize multiple tasks. 􀁸 Excellent interpersonal and customer service skills with the ability to interact professionally with donors, volunteers, nonproﬁt partners and staff. 􀁸 Basic computer skills and the ability

FAQs

What does the Operations Associate do day to day at WGB?

The role supports daily operations by receiving, processing, storing, sorting, and distributing donated goods, while helping maintain an organized, welcoming environment for volunteers, donors, and partners.

Which logistics and transportation tasks are included?

The position safely operates the WGB cargo van for donation pickups and deliveries, transports inventory and supplies, and supports logistics and transportation for special events and community initiatives.

What qualifications and work requirements are expected?

Candidates ideally have 1–3 years of relevant experience, a valid driver’s license with a clean record, strong organization skills, basic computer proficiency, and a willingness to obtain CPR/First Aid if required; occasional evenings and weekends may be needed.

Sep 13, 2026

Uploaded by Aria