OPERATIONAL PLAN - For the Union Water Supply System - Revision 6 - Annual Review

Sep 22, 2026

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Operational Plan for the Union Water Supply System, defining OCWA’s Quality & Environmental Management System (QEMS) and documenting policies and procedures for quality and environmental management. The plan aligns QEMS procedures with Ontario’s Drinking Water Quality Management Standard (DWQMS) requirements and covers structured management practices, risk assessment outcomes, organizational roles, competencies, communications, infrastructure maintenance, sampling and monitoring, calibration, emergency management, internal audits, management review, and continual improvement. Revision history records updates through Rev No. 6.

LanguageEnglish

CategoryLetters

FormatPDF

Pages97

Reading Time34 min

AccessFree to download

Purpose

Definitions

Procedure

Related Documents

Revision History

OPERATIONAL PLAN For the Union Water Supply System This Operational Plan is designed for the exclusive use of the system(s) specified in this Operational Plan. This Operational Plan has been developed with OCWA’s operating practices in mind and utilizing OCWA personnel to implement it. Any use which a third party makes of this Operational Plan, or any part thereof, or any reliance on or decisions made based on information within it, is the responsibility of such third parties. OCWA accepts no responsibility for damages, if any, suffered by any third party as a result of decisions made or actions taken based on this Operational Plan or any part thereof. | OP-01 | OCWA’s Quality & Environmental Management System (QEMS) | | --- | --- | | OP-02 | Quality & Environmental Management System Policy | | OP-03 | Commitment & Endorsement of OCWA’s QEMS & Operational Plan | | OP-03A | Signed Commitment and Endorsement | | OP-04 | Quality Management System Representative | | OP-05
OP-05A | Document and Records Control
Document and Records Control Locations | | OP-06 | Drinking Water System | | OP-07 | Risk Assessment | | OP-08
OP-08A | Risk Assessment Outcomes
Summary of Risk Assessment Outcomes | | OP-09
OP-09A | Organizational Structure, Roles, Responsibilities & Authorities Organizational Structure | | OP-10 | Competencies | | OP-11 | Personnel Coverage | | OP-12 | Communications | | OP-13 | Essential Supplies and Services | | OP-14 | Review and Provision of Infrastructure | | OP-15 | Infrastructure Maintenance, Rehabilitation and Renewal | | OP-16 | Sampling, Testing and Monitoring | | OP-17 | Measurement and Recording Equipment Calibration and Maintenance | | OP-18 | Emergency Management | | OP-19 | Internal QEMS Audits | | OP-20 | Management Review | | OP-21 | Continual Improvement | | Schedule “C” | Director's Directions for Operational Plans (Subject System Description Form) | PRINTED COPIES OF THIS DOCUMENT ARE CONSIDERED TO BE UNCONTROLLED |
Ontario Clean Water Agency | OPERATIONAL PLAN
Union Water Supply System | | QEMS Proc.: OP-01
Rev Date: 2025-09-22
Rev No: 6
Pages: 1 of 2 | | --- | --- | --- | --- | | QUALITY & ENVIRONMENTAL MANAGEMENT SYSTEM (QEMS) | | | | | Reviewed by: PCT | | Approved by: Senior Operations Manager | | | PCT Sign: | | SOM Sign: | | 1. Purpose To document OCWA’s Quality & Environmental Management System (QEMS) . This Operational Plan defines and documents the QEMS for the Union Water Supply System operated by the Ontario Clean Water Agency (OCWA) . It sets out the OCWA’s policies and procedures with respect to quality and environmental management in accordance with the requirements of Ontario’s Drinking Water Quality Management Standard (DWQMS) . 2. Definitions Drinking Water Quality Management Standard (DWQMS)– has the same meaning as Quality Management Standard for Drinking Water Systems approved under section 21 of the Safe Drinking Water Act (SDWA) . Operational Plan – means the operational plan required by the Director’s Direction. Quality & Environmental Management System (QEMS)– a system to: a) Establish policy and objectives, and to achieve those objectives; and b) Direct and control an organization with regard to quality. Ministry-means the Ontario government ministry responsible for the administration of the SDWA. 3. Procedure 3.1 The Union Water Supply System is owned by Union Water Supply System Inc. , which is a Joint Municipal Services Corporation, created under Ontario Regulation 599/06 , by the shareholder municipalities of Leamington, Kingsville, Essex, and Lakeshore. OCWA is the contracted Operating Authority for the Union Water Supply System. 3.2 OCWA’s Quality & Environmental Management System (QEMS) is structured and documented with the purpose of: 1. Establishing policy and objectives with respect to the effective management and operation of water/wastewater facilities; 2. Understanding and controlling th

FAQs

What is the purpose of this Operational Plan?

It documents OCWA’s Quality & Environmental Management System (QEMS) for the Union Water Supply System, setting out policies and procedures for quality and environmental management in accordance with Ontario’s DWQMS requirements.

How is OCWA’s QEMS structured within this plan?

The plan defines QEMS objectives for effective management and operation of water/wastewater facilities, controlling facility-related risks, and achieving continual improvement of both QEMS and facility performance.

What does the revision history cover in Rev No. 6?

Rev No. 6 includes an annual review update adding lines for PCT and Senior Operations Manager (SOM) signatures, along with prior changes across earlier revisions.

Sep 22, 2026

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