Neighborhood Business Development Centers (NBDC) Place-Based Generalist - Work Program Year 2022 - Planned quarterly activities and performance measures

Sep 13, 2026

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Work Program for the Neighborhood Business Development Centers (NBDC) Place-Based Generalist, focused on 2022 planning and delivery. It outlines business consultations, new business outreach and attraction, referrals, collaboration, and agency events, specifying hyperlocal assistance activities and expected client/unit outputs by quarter. The plan requires monthly or quarterly reporting through ECM directly or via an approved Place-Based Generalist ECM upload Excel template, with performance measures emphasizing quality targets and cumulative achievement by the fourth quarter.

LanguageEnglish

CategoryPresentations

FormatPDF

Pages4

Reading Time2 min

AccessFree to download

Work Program

Program and department details

Program activities and deliverables

Planned output by quarter and total

Performance measures

Work Program A1 . Delegate Agency: A2 . Program Name: NON-EXCEL SAMPLE FOR RFP USE ONLY Neighborhood Business Development Centers (NB B1 . Department: B2 . Program: Business Affairs and Consumer Protection (BACP) Place-Based Generalist C. Work Program Year: 2022 | C1 . Program or Subprogram Activities | C2 . Deliverables | | C3 . Planned Output by Quarter & Year Total | | | | | C4 . Performance Measures | | --- | --- | --- | --- | --- | --- | --- | --- | --- | | | | | 1st Qtr | 2nd Qtr | 3rd Qtr | 4th Qtr | Total | | | BUSINESS CONSULTATIONS | Provide hyperlocal business development assistance, which include but not limited to applying for business license(s) and public way use permit(s), helping navigate City government, developing a business plan, marketing assistance, contract assistance, product/service/workforce development, and access to training and resources; Assist earlystage business owners identify needs and connect them to relevant supports, such as BACP's
Chicago Business Centers and NBDC Specialists, NBDC BSO referral partners; | Report business consultation data through ECM directly, or by utilizing an approved Place-Based Generalist ECM upload Excel template; Monthly reporting recommended; Quarterly at minimum. | Cl ients / Units | \# | \# | \# | \# | 0 | 100% Quality business consultations; Planned output is cumulative (i.e. Total output should be met or exceeded by the end of the fourth quarter), however, not meeting quarterly goals will need an explanation. | | | | Unduplicated | | | | | 0 | | | and/or qualified non
NEW BUSINESS OUTREACH & ATTRACTION | Provide welcome letter / kit / email, and ongoing support, to all newly licensed businesses within the service area as identified from the City Data Portal (i.e. pull report once a month and contact all in the report by end of month); Engage with prospective entrepreneurs, and instruct business owners without business license(s) and / or public way use permit(s), to come into compliance; Provide economic development activities (i.e. business attraction and retention, promotion of | Generate "Newly Licensed Business" Data Portal Report once a month (3 per quarter; 12 per year) to perform outreach; Report business outreach and attraction data through ECM directly, or by utilizing an approved Place-Based Generalist ECM upload Excel template; Submit proof of outreach (i.e. Copy of welcome letter / kit / email ) in ECMas well; Monthly reporting recommended;
Quarterly at minimum. | Cl ients / Units | 3 | 3 | 3 | 3 | 12 | 100% Contact with newly licensed businesses per month; Planned output is cumulative (i.e. Total output should be met or exceeded by the end of the fourth quarter), however, not meeting quarterly goals will need an explanation. | | | | Unduplicated | | | | | 0 | | | commercial corridors , etc. ) in communities served; REFERRALS | Provide clients / members, with a business consultation assistance request that isnot supported by your organization’s standard suite of business services, a referral to a BACP Chicago Business Center, NBDC Specialist, and/or qualified non-NBDC BSO referral partners; | Report business referral data through ECM directly, or by utilizing an approved Place-Based Generalist ECM upload Excel template; Monthly reporting recommended; Quarterly at minimum. | Cl ients / Units | \# | \# | \# | \# | 0 | 100% Quality business referrals; Planned output is cumulative (i.e. Total output should be met or exceeded by the end of the fourth quarter), however, not meeting quarterly goals will need an explanation. | Revised OBM ~ 03.19.2014 1/4 Work Program A1 . Delegate Agency: A2 . Program Name: NON-EXCEL SAMPLE FOR RFP USE ONLY Neighborhood Business Development Centers (NB B1 . Department: B2 . Program: Business Affairs and Consumer Protection (BACP) Place-Based Generalist C. Work Program Year: 2022 | C1 . Program or Subprogram Activities
qualified non-NBDC BS

FAQs

What are the main work program activities planned for 2022?

The program plans business consultations, new business outreach and attraction, referrals, collaboration, and agency events for clients and newly licensed businesses within the service area.

How is reporting required under the Place-Based Generalist plan?

Reporting is required monthly or at minimum quarterly, using ECM directly or an approved Place-Based Generalist ECM upload Excel template, with required supporting proof submissions for outreach activities.

What performance measures are used to evaluate results?

Performance measures focus on quality targets and cumulative planned output to be met or exceeded by the end of the fourth quarter, with explanations required if quarterly goals are not met.

Sep 13, 2026

Upload by Ezra