National University of Vanuatu - Manager of Information Technology (IT) Job Description and Specification

Sep 13, 2026

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Manager of Information Technology (IT) role at the National University of Vanuatu focuses on overseeing all university IT functions and information systems to ensure secure, efficient daily operations. The position manages and develops computer systems, applications, hardware, and software; leads IT staffing through recruitment, training, expectations, and performance monitoring; and delivers project governance including risk assessment and reporting. It also includes technology procurement, installation coordination, troubleshooting, and compliance with relevant laws, codes, and regulations.

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National University of Vanuatu Job Description and Specification Job Title Reporting To Job Purpose Position Summary Key Responsibilities – Detailed Listing Manager of Information Technology (IT) Director of Operations Effectively manage all IT functions and systems of the NUV Manage, implement , maintain, update and further develop all of NUV computer and information systems, ensuring the secure, effective and efficient operation of all computer systems, related applications, hardware, and software used within the University. 1. Become fully familiar with: - NUV’s mission, structure, strategic directions, IT systems and regulations 2. Ensure the effective implementation of all NUV IT functions, including: - Managing , updating and further developing all of NUV computers and information systems - Developing implementation plans for dealing with complex requests for change or for the introduction of new services, evaluating risks to integrity of infrastructure inherent in proposed implementations and review the effectiveness of change implementation. - Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance. - Monitoring daily operations, including server hardware, software, and operating systems. - Managing the definition, documentation and satisfactory completion of projects identifying, assessing and managing risks to the success of the project. - Ensuring that realistic project and quality plans are prepared and maintained and provide regular and accurate reports to stakeholders as appropriate. - Selecting and purchasing new and replacement hardware and software, when necessary. - Coordinating technology installations, upgrades, and maintenance. - Testing, troubleshooting, and modifying information systems so that they operate effectively. - Generating performance reports for operating systems. - Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations. - Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures. Critical Competencies Qualifications Special Skills Required Experience Language - Remaining up to date with advances in technology and industry best practices, especially as they apply to universities. - Designing and supporting IT training for NUV staff and students, as needed; - Overseeing and reviewing the work and performance of all IT staff, ensuring productivity and engagement; - Effectively liaising with Deans of Faculties on special IT needs for teaching staff and students - Preparing and administering the annual IT budget and ensuring cost effectiveness 3. Other: o Participate in regular NUV management meetings o Advise managers and executives on key IT issues o Ensure effective management of IT related conflicts and issues 1. Work in a professional manner, with occupational knowledge , accountability and adaptability 2. Strive for excellence , with communication, inclusiveness and teamwork 3. Contribute to the NUV, with innovation, leadership and quality focus University Degree in IT or closely related area from a recognized institution 􀂾 In-depth knowledge of IT functions and best practices 􀂾 In-depth knowledge of IT related legal issues 􀂾 Extensive experience in IT systems, hardware and software with a focus on education 􀂾 Ability to architect IT strategy along with leadership skills 􀂾 People oriented, inclusion oriented and results driven 􀂾 Excellent written and verbal communication skills 􀂾 Excellent active listening, negotiation and presentation skills - 3 to 5 years’ experience in IT at the management level - Proven track record of effective technical management, information analysis, and a thorough understanding of computer hardware and software systems , especially for educational institutions Fluent in English, French and Bislama Terms and

FAQs

What is the job purpose of the Manager of Information Technology (IT) at NUV?

To effectively manage all IT functions and systems of NUV, ensuring secure, effective, and efficient operation of computer systems, related applications, and supporting hardware and software.

What key responsibilities does the role include?

It includes managing and developing IT systems, staffing and performance oversight, daily operations monitoring, project definition and risk management, budgeting input, procurement of hardware/software, and testing and troubleshooting information systems.

What qualifications and experience are required?

The role requires a university degree in IT or a closely related field, in-depth knowledge of IT functions and best practices, legal knowledge related to IT, extensive experience with IT systems (hardware/software) focused on education, and 3 to 5 years of IT experience at a management level.

Sep 13, 2026

Upload by Adam