n+2 Master Services Agreement - v11.1 - Web Terms - 02-08-21

Sep 16, 2026

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The n+2 Master Services Agreement sets the contractual framework for how n+2 provides Services and/or Goods to a Client under separately executed SOFs. It covers administration and ordering rules, scope of Services and Goods (including data center collocation, equipment, and third-party software licensing), project oversight roles, change order mechanics, inspection and acceptance of defective goods, and detailed billing and payment timing. Title, risk, and notice requirements support enforceable administration of each SOF.

LanguageEnglish

CategoryGeneral

FormatPDF

Pages5

Reading Time2 min

AccessFree to download

General Terms

Administration

Data Center Services; Goods

Invoices and Payment

n+2 MASTER SERVICES AGREEMENT This Master Services Agreement (including these General Terms , all SOFs hereunder, the Service Level Agreement and the Data Center Control Policy , collectively the “Agreement”), is made and entered into as of the earlier of the date on which any Services first commence under a SOF and the date last signed below (the “Effective Date”) by and between n+2 LLC, an Illinois Limited Liability Company having a principal place of business at 1331 E. Business Center Drive, Mount Prospect, IL 60056 (“n+2”) and the Client listed on the applicable SOF (“Client”) . n+2 and Client are sometimes collectively referred to as “Parties”, and each individually as a “Party”. In consideration of the rights and obligations set forth below, the receipt and sufficiency of which is acknowledged, the Parties agree to the following: GENERAL TERMS 1. ADMINISTRATION 1.1 Terms Applicable. From time-to-time n+2 will provide Services and/or Goods to Client as set forth in an applicable signed service order form or statement of work or other written order for services (each a “SOF”) . This Agreement shall apply to each SOF, and each SOF shall be a separate and individually enforceable agreement between Client and n+2 . In the event of a conflict between a SOFand this Agreement , the SOF shall control to the extent of the conflict. 1.2 Goods and Services. Subject to this Agreement and each applicable SOF, n+2 shall perform all services (“Services”) and provide all products, including hardware and server cabinets , sold to Client (“Goods”) described in each SOF. The Services may include collocation of Client’s equipment within n+2’s data center located at the address listed above or in an applicable SOF (“Data Center”) . Any third-party software resold or otherwise provided to Client by n+2 shall be subject to the third-party’s applicable licensing terms. 1.3 Requirements. Client and n+2 may each designate an individual to be responsible for overseeing each project in a SOF and who are authorized to make decisions for their respective Party. Client will provide timely information, individuals, and access to systems as needed for performance of the Services, and such other resources as reasonably requested by n+2 . For any third-party software provided by Client and managed by n+2, Client shall have and continuously maintain manufacturer support for updates. 2. DATA CENTER SERVICES; GOODS 2.1 Ordering. Client may from time-to-time submit a completed SOFto n+2 for acceptance or rejection. n+2 shall not be obligated to deliver Goods or perform Services in the absence of an applicable fully executed SOF. 2.2 Title. Title to Goods sold to Client shall pass upon full payment therefore. Title to all hardware owned by n+2 and used in connection with providing Services , including without limitation all such hardware in the nature of power systems, cooling and ventilating systems, routers, circuits, transit connections, racks and fixtures, together with all firmware and system software associated therewith (“n+2’s Equipment”) and all facilities furnished by n+2 shall remain with n+2 . n+2 may make UCC-1 filings on Goods sold to Client until full payment therefore. 2.3 Inspection. Client shall notify n+2 and the shipping company if applicable, in writing, within 2 business days after delivery of any defective, non-conforming or damaged Goods. Failure to do so shall constitute acceptance of any such Goods and a waiver of any claim against n+2 . 2.3 Changes. Any Client requests for changes to Services or Goods under an applicable SOF shall be in writing (each a “Change Order”), including changes to pricing or project scheduling, if any, which changes shall, if mutually agreed by the Parties, become a part of this Agreement. If Client requests that n+2 perform any Services not listed on a SOF and n+2 agrees, such Services shall be billable at n+2’s then-current hourly rates and are subject to availability of personnel.

FAQs

How does an SOF relate to the Master Services Agreement?

Each SOF is a separate, individually enforceable agreement, and the SOF controls in the event of a conflict to the extent of the conflict.

When does the Client have to notify n+2 about defective or damaged Goods?

The Client must notify n+2 (and the shipping company if applicable) in writing within 2 business days after delivery of any defective, non-conforming, or damaged Goods.

What are the key billing and payment timing requirements?

Set-up fees are due upon order, subscription services are billed monthly in advance, payment must be received within 30 days of the invoice date, and overages must be paid within 5 business days after receiving the invoice.

Sep 16, 2026

Upload by Ezra