Marshall-Polk Rural Water System - 2019 Drinking Water Report - Making Safe Drinking Water - COVID-19 Updates

Sep 15, 2026

Uploaded by Mason

2019 Drinking Water Report and Consumer Confidence Report information for Marshall-Polk Rural Water System explains how safe drinking water is provided and how federal and state standards are met. It outlines COVID-19-related operational changes, communication channels, and the COVID-19 Mission Statement assuring continued water safety. The report also describes plans for advanced meter infrastructure, potential rate impacts, and guidance on backflow and cross-contamination, including common causes and prevention measures like dual check valves.

LanguageEnglish

CategoryForms

FormatPDF

Pages11

Reading Time4 min

AccessFree to download

Making Safe Drinking Water

Drinking water sources and standards

COVID-19 mission statement and operational changes

Advanced Metering Infrastructure

Backflow and cross contamination

The Consumer Confidence Report (CCR)for Marshall&Polk RuralWater System is available on our website at www.mprws.com.Ifyou prefer a printed copy of the CCR,let us know and one will bemailed to you.There are a number of other services also offered onour website. The Marshall &Polk Rural Water System met all state and federaldrinking water standards in 2019,keeping us in compliance with theSafe Drinking Water Act(SDWA).The SDWA was originally imple-mented in 1974 and has been amended in 1986 and 1996.It au-thorizes the United States Environmental Protection Agency(USEPA)as the primary governmental agency to set standards pro-tecting drinking water.These standards cover natural as well asman-made contaminates.In Minnesota,the States Department ofHealth is the agency that enforces the SDWA on behalf of theUSEPA. The COIVID-19 Pandemic has caused several changes within ouroperational procedures over the past few months.Our office hasbeen closed to the public since the end of March and at the currenttime it remains uncertain when we will be reopening.There is adrop box outside the front door where payments may be placed.The drop box is emptied Monday through Friday.For service callswhere it is necessary for an Operator to enter a home;we have lim-ited these to emergency's only as we continue to monitor and as-sess the pandemic.We are starting to ease up on this;and serviceshould be back to normal operation in the near future.Due to thepandemic we have not been sending out Delinquent Notices nordisconnecting any accounts.Delinquent Notices willbe resumingwithin the next couple of months.There was a letter mailed in mid-June notifying delinquent accounts that the amount owed will beassessed to their property taxes if not paid by October 1.Our staffhas been working throughout the COVID-19 Pandemic.If youneed assistance'the phones are answered during normal businesshours.Should there be a disruption in your water service or for anyother emergency our Operators are on callas normal.Our COVID-19 Mission Statement issued on March 18,2020 is as follows: "The Marshall&Polk Rural Water System is monitoring the corona-virus on an ongoing basis.There is a lot of misinformation and fearrelated to this virus pandemic.Rest assured,the water produced bythe Marshall &Polk Rural Water System is safe to drink and use as normal.The existing management techniques and disinfection pro-cesses are designed to keep our water safe and all systems at thistime are working properly." There are several websites with valuable information about theCOVID-19 Virus such as Minnesota Department of Health(MDH),Center for Disease Control(CDC),Occupational Safety Health Ad-ministration(OSHA),and World Health Organization (WHO).Thelinks can be found under the Coronavirus news release on our web-site. We currently are looking into Advanced Metering Infrastructurewhich is capable of automatically reading water meters along withmany additional features.This would mean that you would no long-er need to read the meter each month.There have been many ad-vances in meter technology in the past few years.The new meterswe are looking at are ultrasonic,this means that there are no mov-ing parts needed to measure the volume of water used.The metercommunicates via an antenna that will need to be mounted outsideof the house to send data from the meter to a series of collectors.The collectors relay the data back to the main server.Battery lifefor the meter and antenna are rated for twenty years,an increasefrom a ten year life just a couple of years ago.These meters arealso capable of sensing backflow,continuous flows,water temprea-ture,tampering;and one of the meters being looked at measurespressure.There is a customer portal which willallow access to me-ter features with a computer or smartphone.This will provide de-tailed usage information,which can be set up to notify a customerof a possible leak,or low temperature if they are away from home.There likely will be an increa

FAQs

How does the report describe the drinking water sources for the system?

It states that the system purchases water from East Central Regional Water District and uses four wells drawing from the Quaternary Buried Artesian aquifer.

What COVID-19 changes to operations does the report mention?

The report notes office closure to the public, limited emergency-only service calls, use of an outside drop box for payments, and a temporary pause on delinquent notices and disconnections with planned resumption.

How does the report explain backflow and how can it be reduced?

Backflow is described as reversing normal water flow due to very low pressure and vacuum conditions. It highlights back-siphoning risks and says a dual check valve is effective in reducing backflow risk.

Sep 15, 2026

Uploaded by Mason