Incident Action Plan Template - Version 0.0.0 - Use as CMAP

Sep 12, 2026

Incident Action Plan Template provides a structured framework for managing emergencies and major disruptions. It defines high-level incident objectives, identifies key personnel and third-party contacts, and documents information services backup procedures. The plan details incident recovery procedures, recovery approaches for mobile and hot sites, restoration steps for disrupted systems, and guidance for practice and exercising. It also covers incident site rebuilding and how to record plan changes, updates, and version history.

LanguageEnglish

CategoryForms

FormatPDF

Pages9

Reading Time3 min

AccessFree to download

High-Level Outline of Incident Action Plan

Key Personnel and Contact Information

Information Services Backup Procedures

Incident Recovery Procedures

Recovery Plan for Mobile Site

Recovery Plan for Hot Site

Restoration Process

Recovery Plan Practice and Exercising

Incident Site Rebuilding

Plan Changes or Updates

INCIDENT ACTION PLAN TEMPLATE INCIDENT ACTION ACTION PLAN COMPANY NAME Contact Name Contact Email Address Phone Number Street Address City, State and Zip [webaddress.com](webaddress.com) VERSION 0.0.0 00/00/0000 | VERSION HISTORY | | | | | | --- | --- | --- | --- | --- | | VERSION | APPROVED BY | REVISION DATE | DESCRIPTION OF CHANGE | AUTHOR | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | PREPARED BY | | TITLE | | DATE | | | --- | --- | --- | --- | --- | --- | | APPROVED BY | | TITLE | | DATE | | TABLE OF CONTENTS 1. HIGH-LEVEL OUTLINE OF INCIDENT ACTION PLAN .............................................................. 3 2. KEY PERSONNEL AND CONTACT INFORMATION ......................................................................................4 3. INFORMATION SERVICES BACKUP PROCEDURES ..................................................................................... 5 4. INCIDENT RECOVERY PROCEDURES................................................................................................................ 5 5. RECOVERY PLAN FOR MOBILE SITE ............................................................................................................ 6 6. RECOVERY PLAN FOR HOT SITE .................................................................................................................. 6 7. RESTORATION PROCESS .............................................................................................................................. 7 8. RECOVERY PLAN PRACTICE AND EXERCISING......................................................................................... 7 9. INCIDENT SITE REBUILDING................................................................................................................................ 8 10. PLAN CHANGES OR UPDATES .................................................................................................................... 8 1. HIGH-LEVEL OUTLINE OF INCIDENT ACTION PLAN These are the major goals of the incident action plan. 2. KEY PERSONNEL AND CONTACT INFORMATION These are the key resources involved in the incident action plan, including all key stakeholders and third-party resources. | NAME & TITLE | ROLE | PHONE | EMAIL | MAILING | | --- | --- | --- | --- | --- | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 3. INFORMATION SERVICES BACKUP PROCEDURES These are the procedures that should be carried out in case of incident or major disruption in processes. 4. INCIDENT RECOVERY PROCEDURES These are the key components in the CMAP that should be immediately addressed and acted upon in the event of emergency. 5. RECOVERY PLAN FOR MOBILE SITE This is the relevant information needed to continue recovery plans at a mobile site. 6. RECOVERY PLAN FOR HOT SITE This is the relevant information needed to continue recovery plans and normal business operations at an alternative or backup site. This “hot site” is meant for temporary use while the main site is dealt with. 7. RESTORATION PROCESS These are the steps and resources needed in order to restore the disrupted systems or business. 8. RECOVERY PLAN PRACTICE AND EXERCISING This is the plan that should be carried out to practice and prepare for an incident. 9. INCIDENT SITE REBUILDING These are the steps and resources needed in order to rebuild the incident site. 10. PLAN CHANGES OR UPDATES These are the details regarding any changes or updates made to the CMAP, version number, and history. DISCLAIMER Any articles, templates, or information provided by Smartsheet on t

FAQs

What is the purpose of the Incident Action Plan template?

It lays out the major goals and structured steps for responding to an incident and major disruption, including recovery and restoration actions.

Who should be included under Key Personnel and Contact Information?

The template specifies key resources, including key stakeholders and third-party resources involved in the incident action plan.

How does the template address recovery for alternative locations like a mobile or hot site?

It includes dedicated sections for continuing recovery at a mobile site and for resuming normal business operations at an alternative or backup hot site.

Sep 12, 2026

Upload by Quinn Holloway