Improving the Civilian Hiring Process in the Department of the Air Force 96th Test Wing - Process Map Workflows

Sep 11, 2026

Uploaded by Stanley

This annex provides process maps for the RAND Project AIR FORCE study, documenting the civilian hiring workflow used by the 96th Test Wing (96th TW). The maps detail required steps, task owners via swim lanes, linked subflows and reference materials using color outlines, and blue bracketed notes for important guidance. Figures include a process map legend and a generic workflow layout. Metadata in the accompanying Visio file track durations, estimates, and applicable policies, and some steps embed forms and reference documents not accessible in the PDF.

LanguageEnglish

CategoryPresentations

FormatPDF

Pages66

Reading Time23 min

AccessFree to download

Process map workflows overview

Workflow structure and visual indicators

Swim lanes, links, notes, and system color coding

Metadata and embedded documents

Legend and generic workflow figures

Annex ANDREA M. ABLER, KIRSTEN M. KELLER, KIMBERLY CURRY HALL, GINGER GROEBER Improving the Civilian Hiring Process in the Department of the Air Force 96th Test Wing Process Map Workflows For more information on this publication, [visit](visit www.rand.org/t/RRA3181-1)[ www.rand.org/t/RRA3181-1](visit www.rand.org/t/RRA3181-1) . About RAND RAND is a research organization that develops solutions to public policy challenges to help make communities throughout the world safer and more secure, healthier and more prosperous. RAND is nonprofit, nonpartisan, and committed to the public interest. To learn more about RAND, [visit www.rand.org](visit www.rand.org). Research Integrity Our mission to help improve policy and decisionmaking through research and analysis is enabled through our core values of quality and objectivity and our unwavering commitment to the highest level of integrity and ethical behavior. To help ensure our research and analysis are rigorous, objective, and nonpartisan, we subject our research publications to a robust and exacting quality-assurance process; avoid both the appearance and reality of financial and other conflicts of interest through staff training, project screening, and a policy of mandatory disclosure; and pursue transparency in our research engagements through our commitment to the open publication of our research findings and recommendations, disclosure of the source of funding of published research, and policies to ensure intellectual independence. For more information, [visit www.rand.org/about/research-integrity](visit www.rand.org/about/research-integrity). RAND’s publications do not necessarily reflect the opinions of its research clients and sponsors. Published by the RAND Corporation, Santa Monica, Calif. © 2025 RAND Corporation is a registered trademark. Limited Print and Electronic Distribution Rights This publication and trademark(s) contained herein are protected by law. This representation of RAND intellectual property is provided for noncommercial use only. Unauthorized posting of this publication online is prohibited; linking directly to its webpage [on rand.org](on rand.org) is encouraged. Permission is required from RAND to reproduce, or reuse in another form, any of its research products for commercial purposes. For information on reprint and reuse permissions, [please visit www.rand.org/pubs/permissions](please visit www.rand.org/pubs/permissions). This annex provides a set of process maps developed for the RAND Project AIR FORCE study“Improving the Civilian Hiring Process in the Department of Air Force 96th Test Wing.” To capture and communicate the steps in the current civilian hiring process, our team developed process maps that detail all required steps as implemented in the 96th Test Wing (96th TW), including task owners and, where available, systems used and relevant policies. The process maps—which include visuals and embedded metadata—were developed using Microsoft Visio and provided to the sponsor as both Visio and Portable Document Format (PDF) files. This annex provides a PDF file of the process maps. These figures, descriptions, and definitions represent a snapshot of the 96th TW’s hiring process as of April 1, 2024, and do not necessarily reflect the current hiring process: The process continues to evolve overtime. The main report is available [at www.rand.org/t/RRA3181-1](at www.rand.org/t/RRA3181-1) . The process maps are a collection of workflows and reference material, organized in the following way: • Workflows contain action units and decision branches. Each page of the process maps represents a workflow that consists of individual action units and decision branches. • Swim lanes indicate action owners. Within each workflow, every action unit is set in a swim lane that indicates the owner of the action (i.e., who performs it) . • Rectangular action units outlined in blue link to more-detailed process maps. Some action unit

FAQs

What does this annex provide for the 96th Test Wing hiring process?

It provides a set of process maps that document the required steps in the current civilian hiring process for the 96th Test Wing, including task owners and, where available, systems and policies.

How do the process maps show who performs each action?

Swim lanes indicate action owners, and each action unit is placed within a swim lane that identifies who performs it.

What information is included in the Visio metadata, and is it available in the PDF?

The Visio metadata track goal durations, estimates of actual durations, and applicable policy for each action unit and decision branch; metadata are not accessible from the PDF file.

Sep 11, 2026

Uploaded by Stanley