HELP AG Data Processing Agreement (DPA) - Version 1.0 - DPA Agreement

Sep 16, 2026

Uploaded by Marry

HELP AG Data Processing Agreement (DPA) defines how a service provider (the Processor) processes personal data on behalf of HELP AG (the Controller) under a services agreement. It sets priority rules for inconsistencies between the main agreement and the DPA, establishes definitions that apply only within the DPA, and requires compliance with applicable data protection laws. It also specifies responsibilities around privacy policies, data protection requirements, and conditions for handling personal data during the services provision period.

LanguageEnglish

CategoryForms

FormatPDF

Pages12

Reading Time4 min

AccessFree to download

Data Protection

Data Processing Agreement (DPA)

Definitions

Annex 1: Description of Personal Data Processing

Annex 2: Description of the Processor’s Security Measures

ABU DHABI, UAE Help Information Technology Consultancy LLC Etisalat T&A Building, 6th Floor Old Airport Road, Opposite to HSBC Bank PO Box 37195 Abu Dhabi, UAE 800 HELPAG (800 435 724) HELP AG DATA PROCESSING AGREEMENT (DPA) | REFERENCE | VERSION | ISSUE DATE | | --- | --- | --- | | [Reference] | 1.0 | 05/10/2022 | Document Control | AUTHOR | | | REVIEWER | VERSION | | --- | --- | --- | --- | --- | | Hemen Goradia | | | Soeren Kroh | 0.1 | | Hemen Goradia | | | Soeren Kroh | 1.0 | | Revision History | | | | | | VERSION | DATE ISSUED | STATUS | REASON FOR CHANGE | CHANGED BY | | 0.1 | 04/09/2022 | DRAFT | Initial Draft Document | Hemen Goradia | | 1.0 | 05/09/2022 | FINAL | Final Document | Soeren Kroh | | Reviewers | | | | | | DEPARTMENT | |
NAME | | | | Data Protection Office | | Hemen Goradia – Data Protection Officer (DPO) | | | | Help AG Management | | Soeren Kroh – Chief Operating Officer (COO) | | | Intellectual Property Rights This document contains valuable trade secrets and confidential information of Help AG and its suppliers and partners. Any content shall not be disclosed to any person, organization or entity unless such disclosure is subject to the products provisions of a written non-disclosure agreement and proprietary rights agreement, or intellectual property license agreement approved by Help AG. The distribution of this document does not grant any license or rights in whole or in part to the content, the product(s), technology or intellectual property described herein. ABU DHABI OFFICE Help Information Technology Consultancy LLC +971 2 644 3398 Etisalat T&A Building, 6th Floor +971 2 639 1155 Old Airport Road, opposite to HSBC Bank PO Box 37195 Abu Dhabi, UAE CONTENTS A.1 Data Protection ..................................................................................................................................................................................... 1 A.2 Data Processing Agreement (DPA) ............................................................................................................................................... 1 A.3 Annex 1: Description of Personal Data Processing [to be completed by the Third Party] ......................................7 A.4 Annex 2: Description of the Processor’s Security Measures [to be completed by the Third Party] ....................8 A.1 Data Protection Below clauses to be included in the main body of the contracts with Third Parties (as applicable) 1. In the course of provision of the Services to the Client pursuant to this Agreement, the Service Provider may processor handle personal data on behalf of the Client. The Service Provider agrees to comply with the provisions as set out in [reference the section where Data Processing Agreement is placed] with respect to any personal data collected and processed for or behalf the Client in relation to the Services. 2. The Service Provider further represents and warrants that: [a. it](a. it) complies with all applicable data protection laws and regulations, and has a privacy policy in place governing the use of personal data that meets or exceeds the applicable Data Protection Laws and Regulations; and [b. no](b. no) personal data originating from the European Economic Area (EEA) and the United Kingdom shall be processed or otherwise shared with the Client in respect to any of the Services to be provided under this Agreement. (where applicable) A.2 Data Processing Agreement (DPA) Below DPA to be included in the contracts with Service Providers (as applicable) 1. This Data Processing Agreement (“DPA”) forms part of the services agreement between [insert name of company](the “Processor”) and HELP AG (the "Controller”) dated [insert date] bearing the reference number [insert reference number](the “Agreement”) to reflect the Parties’ agreement with regard to the processing of Client Data, including Personal Data

FAQs

What is the purpose of the DPA in relation to the services agreement?

The DPA forms part of the services agreement between the Processor and HELP AG to govern how personal data, including client personal data, is processed in line with data protection laws and regulations.

Which document takes priority if there is inconsistency between the agreement and the DPA?

The terms and conditions of the DPA take priority over documents comprising the Agreement regarding processing of personal data.

What obligations does the Processor have regarding personal data handling?

The Processor agrees to comply with provisions governing personal data submitted or collected on behalf of the Controller during the provision of services, including compliance with applicable data protection laws and having a privacy policy in place.

Sep 16, 2026

Uploaded by Marry