HackensackUMC MyChart Patient Handbook - Version 1.2 - August 2014

Oct 13, 2026

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HackensackUMC MyChart is a patient- and family-centered tool that gives patients control over their care experience. It allows reviewing test results, allergies, medications, and past and future appointments, and securely exchanging online messages with the healthcare team. The handbook explains how MyChart provides views of portions of the official Epic medical record, while clarifying that it does not include all medical information and is not the legal medical record. It also directs patients to request records from the Health Information Department.

LanguageEnglish

CategoryForms

FormatPDF

Pages76

Reading Time27 min

AccessFree to download

Important Information

Important Resources

MyChart Activation Code

Activate Your HUMC MyChart Account

Navigating Your HUMC MyChart

Messaging

Inbox

Letters

Request RX Refill

Visits

Visit Summaries

My Medical Record

What’s in My Record?

Test Results

Health Summary

Medications

Allergies

Preventive Care

Immunizations

Medical Tools

Download My Record

Who’s Accessed My Record?

Growth Charts

Questionnaires

Wallet Card

Preferences

Personalize

Change Password

Notifications

Proxy Access

MyChart for Mobile Devices

FAQs (frequently asked questions)

Terms and Conditions

Authorization Forms and Consents

HackensackUMC MyChart Patient Handbook Version 1.2 August 2014 􀁸 | HackensackUMC MyChart Patient Handbook | | --- | | Important Information ........................................................4
Important Resources.....................................................................5
MyChart Activation Code..................................................6
MyChart Activation Code Request for Myself .........................6
MyChart Activation Code Request for Others .......................10
Expired or Lost Activation Code ..............................................13
Activate Your HUMC MyChart Account................................13
Navigating Your HUMC MyChart.....................................17
Log In ............................................................................................17
Forgot MyChart Username? ......................................................19
Forgot Password?........................................................................20
Messaging .........................................................................22
Inbox .............................................................................................22
Contact My Doctor’s Office .......................................................23
Letters ...........................................................................................24
Request RX Refill.........................................................................25
Sent Messages ..............................................................................28
Visits ...................................................................................29
Future Appointments ....................................................................29
Upcoming Appointments ..........................................................29
Request An Appointment ..........................................................32
Request to Cancel an Appointment..........................................33
Visit Summaries ..........................................................................35
Admission Summaries ...............................................................45
My Medical Record ..........................................................46
What’s in My Record?...................................................................46
Registry Summary ......................................................................46
Test Results ..................................................................................48
Health Summary .........................................................................51
Current Health Issues.................................................................52 | Medications ................................................................................. 53 Allergies ....................................................................................... 54 Preventive Care........................................................................... 55 Medical History .......................................................................... 55 Immunizations ............................................................................ 56 Medical Tools ................................................................................ 57 Download My Record................................................................ 57 Who’s Accessed My Record? .................................................... 57 Growth Charts ............................................................................ 58 Questionnaires ............................................................................ 59 Wallet Card.................................................................................. 62 Preferences....................................................................... 64 Personalize.............................................

FAQs

What can HackensackUMC MyChart help patients do?

HackensackUMC MyChart lets patients review test results, allergies, medications, and view past and future appointments. It also supports secure online messaging with the healthcare team.

Does MyChart provide the patient’s complete and legal medical record?

No. MyChart shows views to portions of the medical record stored in Epic, and it does not include all medical information or serve as the legal medical record.

How can a patient get a copy of the legal medical record?

To obtain a copy of the legal medical record, patients must file a request for information with the Health Information Department.

Oct 13, 2026

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