Google Accessibility Conformance Report - Google Drive for Desktop (Windows)

Sep 11, 2026

Accessibility Conformance Report for Google Drive for Desktop (Windows), international edition based on VPAT® Version 2.5 Rev1. Covers conformance against WCAG 2.0/2.1 (Level A and AA), Revised Section 508 standards, and EN 301 549 accessibility requirements for ICT products and services. Evaluation follows the W3C WCAG-EM approach using manual testing, automated tools (Axe Auditor, Color Contrast Analyzer), and assistive technology (NVDA) on Windows 11. Provides results across success-criteria tables and functional performance, hardware, and documentation sections.

LanguageEnglish

CategoryForms

FormatPDF

Pages60

Reading Time21 min

AccessFree to download

Terms

WCAG 2.1 Report

Table 1 : Success Criteria, Level A

Table 2: Success Criteria, Level AA

Table 3 : Success Criteria, Level AAA

Revised Section 508 Report

Chapter 3 : Functional Performance Criteria ( FPC)

Chapter 4 : Hardware

Chapter 5 : Software

Chapter 6 : Support Documentation and Services

EN 301 549 Report

Chapter 4 : Functional Performance Statements ( FPS)

Chapter 5 : Generic Requirements

Chapter 6 : ICT with Two-Way Voice Communication

Chapter 7 : ICT with Video Capabilities

Chapter 8 : Hardware

Chapter 9 : Web

Chapter 10 : Non-Web Documents

Chapter 11 : Software

Chapter 12 : Documentation and Support Services

Chapter 13 : ICT Providing Relay or Emergency Service Access

Tested Screens

Google Accessibility Conformance Report International edition, based on VPAT® Version 2.5 Rev1 | Name of product/version: | Google Drive for Desktop (Windows) | | --- | --- | | Report date: | 4 October 2024 | | Product description: | Google Drive for Desktop (Windows) is an application that allows you to access and manage your Google Drive files on your computer. | | Contact information: | [vpat-questions@google.com](vpat-questions@google.com) | | Evaluation methods used: | The W3C Website Accessibility Conformance Evaluation Methodology (WCAG-EM) was followed for conducting the accessibility audit. The testing included manual accessibility testing, automated accessibility tools, and testing with assistive technology across browser platforms.
The following applications were used as part of the audit to identify potential accessibility issues:
● Desktop OS: Windows 11 ( NVDA) .
● Assistive technologies: NVDA.
● Accessibility testing tools: Axe Auditor and Color Contrast Analyzer | | Applicable
standards/guidelines: | This report covers the degree of conformance for the following accessibility standards/guidelines:
● Web Content Accessibility Guidelines (WCAG) 2.0 Level A and AA
● Web Content Accessibility Guidelines (WCAG) 2.1 Level A and AA
● Revised Section 508 standards published January 18 , 2017 and corrected January 22 , 2018
● EN 301 549 Accessibility requirements for ICT products and services-V3.1.1 (2019-11) and EN 301 549 | 1 “Voluntary Product Accessibility Template” and “VPAT” are registered service marks of the Information Technology Industry Council (ITI) | | Accessibility requirements for ICT products and services-V3.2.1 (2021-03) | | --- | --- | Table of contents Google Accessibility Conformance Report 1 Table of contents 3 Terms 3 WCAG 2.1 Report 5 Table 1 : Success Criteria, Level A 5 Table 2: Success Criteria, Level AA 27 Table 3 : Success Criteria, Level AAA 42 Revised Section 508 Report 43 Chapter 3 : Functional Performance Criteria ( FPC) 43 Chapter 4: Hardware 45 Chapter 5 : Software 46 Chapter 6 : Support Documentation and Services 50 EN 301 549 Report 52 Chapter 4: Functional Performance Statements ( FPS) 52 Chapter 5 : Generic Requirements 55 Chapter 6 : ICT with Two-Way Voice Communication 60 Chapter 7: ICT with Video Capabilities 61 Chapter 8 : Hardware 62 Chapter 9 : Web 63 Chapter 10 : Non-Web Documents 64 Chapter 11: Software 64 Chapter 12: Documentation and Support Services 65 Chapter 13 : ICT Providing Relay or Emergency Service Access 66 Legal disclaimer 67 Tested Screens ● Download and install Drive for Desktop on a windows computer ● Login to Drive for Desktop ● Open Drive with no content ● Add one/multiple accounts ● Open existing file ● Sync and continue to sync ● Turn off startup by default ● Setup hotkey ● Control bandwidth settings-Upload and Download rates ● Control sync-Pause and Sync Page 3 Terms The terms used in the conformance level information are defined as follows: Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation. Partially supports: Some functionality of the product does not meet the criterion. Does not support: The majority of product functionality does not meet the criterion. Not applicable: The criterion is not relevant to the product. Not evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG Level AAA criteria. WCAG 2 . 1 Report Tables 1 and 2 also document conformance with: ● EN 301 549 : Chapter 9—Web, Sections 10.1–10.4 of Chapter 10—Non-Web Documents, Sections 11.1–11.4 and 11.8.2 of Chapter 11—Software (open and closed functionality) , and Sections 12.1.2 and 12.2.4 of Chapter 12—Documentation and Support Services ● Revised Section 508: Chapter 5—501.1 Scope, 504.2 Content Creation or Editing

FAQs

What standards and guidelines are covered in the conformance report?

The report covers WCAG 2.0 and WCAG 2.1 (Level A and AA), Revised Section 508 standards, and EN 301 549 accessibility requirements for ICT products and services, including mapped chapters and sections.

How was the accessibility audit evaluated?

Evaluation followed the W3C WCAG-EM methodology using manual accessibility testing, automated accessibility tools, and testing with assistive technology across browser platforms.

What assistive technology and tools were used for testing?

Testing used Windows 11 with NVDA as the assistive technology, along with Axe Auditor and Color Contrast Analyzer to identify potential accessibility issues.

Sep 11, 2026

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