Food Service Assistant - Job Description

Sep 13, 2026

Uploaded by Elsa

Food Service Assistant job description outlining responsibilities for assisting with preparation and service of customer meals and nourishments in accordance with policies, menus, and work routines. The role emphasizes safe and sanitary practices, proper diet delivery, equipment and area cleaning, sanitation and infection control duties, and safe garbage disposal. Qualifications require English comprehension, physical ability for routine tasks including lifting, allergy-free status for detergent/chemical exposure, teamwork, and ability to follow WHMIS, fire, and environmental safety procedures.

LanguageEnglish

CategoryLetters

FormatPDF

Pages3

Reading Time1 min

AccessFree to download

Position Summary

Qualifications

Typical Duties and Responsibilities

Health and Safety Responsibilities

| | DOCUMENT NUMBER
05-05-02 | | --- | --- | | Human Resources Manual | SECTION: Employee Relations – Job Description | | | SUBJECT: Food Service Assistant | POSITION: Food Service Assistant Intercare: Brentwood, Chinook, Southwood DEPARTMENT: Residential Services: Food Services Department RESPONSIBLE TO: Residential Services Team Leader UNION: Food Service Assistant POSITION SUMMARY: The Food Service Assistant is responsible for assisting in the preparation and service of customer meals and nourishments. Follows policies and procedures, menus, and work routines. Ensures a safe and sanitary work environment. Works in partnership to improve the performance of individuals, teams and the organization in providing improved customer service for residents, guests and staff. QUALIFICATIONS: 1. Ability to read, write and comprehend English. 2. Mentally and physically able to perform duties as outlined including physical activities such as standing, walking, bending, stretching and lifting heavy objects. Must be free of allergies or related conditions, which may be aggravated by work with detergents, soaps and chemicals regularly, used in the department. 3. Ability to work with minimal supervision. 4. Demonstrates concern and interest in providing quality care and service for residents. 5. Ability to function as an effective team member with other staff, residents, families, and the public. Page 2 of 3 TYPICAL DUTIES AND RESPONSIBILITIES: 1. Assists in meal preparation and serving of food and beverages in accordance with designated procedures and work routines, as required. Examples: • Serves food to residents in dining room, ensuring that proper diets are given to the proper person • Ensures alternate entrees are offered to residents as required • Informs Cook of changes in resident food consumption (e.g. not eating) • Sets up meal trays • Makes coffee and tea as required • Assists residents with eating by cutting meat, cracking eggs, etc. • Pours juices, milk, etc. • Prepares cold cereals, butters bread, makes toast • Sets tables in dining room • Assists Cook as required • Delivers nourishments to dietary areas and kitchenettes • Prepares nourishments under the direction of the Cook 2. Cleans dietary equipment and areas and stores all items used in food services in accordance with designated procedures and work routines, as required. Examples: • Cleans trays and dishes and resets trays and tables • Cleans and stores dishes, utensils, cutlery, cookware, etc. • Cleans and refills sugar, salt and pepper containers • Cleans cupboards, shelves, storeroom, refrigerators, freezers, dishwasher, etc. • Cleans equipment such as lowerators, grills, coffee machines, ovens, toasters, steam cooler, etc. • Returns and stores leftover food items • Stores food products and dietary supplies as required. 3. Follows manufacturer’s instructions in the operation and use of all equipment and chemicals. 4. Performs duties as specified in sanitation and infection control procedures. 5. Removes and disposes of garbage according to prescribed procedures. 6. Performs all duties in a safe and efficient manner. Maintains work area in a clean, orderly and safe condition. 7. Reports unsafe, hazardous working conditions and any equipment malfunctions to their supervisor/designate. Understands and adheres to health and safety responsibilities as outlined in the Corporate Health and Safety Policy. 8. Demonstrates respect to all customers by working with them in a calm, courteous manner. 9. Performs all duties as specified in the written policies and procedures of the Corporation, the facility and the Food Service Department. 10. Cooperates and willingly assists other staff and facility customers. 11. Participates in project teams, committees and meetings, as required. Responsible for reading minutes and memorandums provided to their team. 12. Knowledgeable of facility proc

FAQs

What are the core responsibilities of the Food Service Assistant?

The assistant supports preparation and service of meals and nourishments, follows designated menus and routines, and helps ensure residents receive proper diets. The role also supports partner teamwork to improve customer service for residents, guests, and staff.

What qualifications are required for this position?

The role requires ability to read, write, and comprehend English, and be mentally and physically able to perform duties including standing, walking, bending, stretching, and lifting heavy objects. The person must also be free of allergies related to detergents, soaps, and chemicals regularly used in the department, and function effectively with minimal supervision and as a team member.

What typical duties relate to cleaning and safety?

The assistant cleans dietary equipment and areas, stores food service items per procedures, and follows manufacturer instructions for equipment and chemicals. Duties also include performing tasks as specified in sanitation and infection control procedures, removing and disposing garbage safely, and reporting unsafe conditions or equipment malfunctions.

Sep 13, 2026

Uploaded by Elsa