Employee Resource Guide to University Hospital - 3% Employee Resource Guide to UH

Oct 13, 2026

Upload by Kurz

Employee Resource Guide to University Hospital provides a New Hire Information Packet covering key workplace resources and role responsibilities. The guide includes a HIPAA Quick Guide explaining obligations to protect patients’ protected health information (PHI), with clear “DO” and “DON’T” practices for access, verification, document handling, confidentiality, and computer security. It also outlines an Employee recognition program through the Kudos FAQ and talking points, describing account setup, public versus private recognition, point usage, redemption, and mobile access.

LanguageEnglish

CategoryLetters

FormatPDF

Pages24

Reading Time8 min

AccessFree to download

HIPAA Quick Guide

DO and DON’T compliance tips

Kudos FAQ and Talking Points

Frequently asked questions

EMPLOYEE RESOURCE GUIDE TO UNIVERSITY HOSPITAL New Hire Information Packet 3 HIPAA Quick Guide 4 Kudos FAQ and How-To Guide 8……MY-EOP 11 Employee Resource Groups 12 Where Can I Eat 16 Hospitals Maps 20 Lactation Rooms 22….Walking Trails HIPAA QUICK GUIDE You play a vital role in keeping our patients’ medical information safe! By being exposed to protected health information (PHI), which is any and all information obtained during a health care encounter, you have an obligation under HIPAA to safeguard it appropriately. Follow these tips to ensure that you are in compliance with HIPAA and our policies: | DO | DON’T | | --- | --- | |
Access, use or disclose only the minimum amount of information necessary to do your job. Eventhough you might have access to information about a patient, you must always have a legitimate business purpose for doing so. | Access your own medical record or family members’, friends’, neighbors’ or coworkers’records unless you have a legitimate business purpose. Be sure that you are not viewing or sharing patient information out of curiosity orto gossip. | |
Verify two patient identifiers before you enter a patient’s chart or hand over PHI (including medications) to a patient to ensure that you have the right person. If you are handing documents toa patient or sending something in the mail, be sure to confirm all pages belong to the same individual. | Make assumptions. Many of our patients have similar names (including alternate spellings) and dates of births, so don’t hesitate to ask for additional information if you are unsure that you’ve identified the correct patient. Don’t let your routine or assumptions get in the way of following standard processes. | |
Immediately retrieve any paper PHI that you print. Safeguard PHI any time you step away from your desk by storing it in a secure location or locking it up in a drawer. If you don’t need it anymore, discard it in a locked shred bin. | Toss paper PHI in a regular trash bin or store it in a blue recycle bin. You are responsible for anything that you print. Don’t leave papers unattended at your desk or in your swamp. If you notice a shred bin is full, call EVS to let them know and use a different one in the meantime. | |
Keep patient information confidential. The simple fact that someone is a patient at our organization is PHI and cannot be shared without a legitimate business purpose. Always ask yourself why you are sharing patient information and if it’s for any other reason than to do your job, stop immediately. | Post patient information on social media, reach out to someone that you saw in our organization and ask how they are doing, discuss PHI with friends or family members, text PHI to anyone (including a co-worker) or take pictures on your personal cell phone. | |
Log off or lock your computer every time you step away or leave for the day. Protect your password and use something unique to our organization. If you need to send PHI to someone outside of our organization, be sure to put“[secure]” in the subject line to encrypt the email. | Share your password with others (including co-workers) or re-use a password that you use for another account. You are responsible for anything accessed under your username, so don’t leave yourself signed into any application or computer. | Learn more [at](at mymuhealth.org/privacy. If you)[ mymuhealth.org/privacy](at mymuhealth.org/privacy. If you)[. If you](at mymuhealth.org/privacy. If you) have any questions, contact the Privacy Office at (573) 882-5193 or [privacyofficer@health.missouri.edu](privacyofficer@health.missouri.edu). KUDOS FAQ AND TALKING POINTS Employee engagement helps us innovate, grow and provide better patient care. Kudos helps us build upon our recognition efforts and create a culture that connects, celebrates and rewards employees. Kudos is about saying“thank you” and building on the positive emotions that come with giving and re

FAQs

What does HIPAA require employees to do regarding patient information?

HIPAA requires employees to safeguard protected health information (PHI) appropriately. Employees must access, use, or disclose only the minimum necessary information with a legitimate business purpose.

How should you verify that you have the correct patient before handling PHI?

Verify two patient identifiers before you enter a patient’s chart or hand over PHI, including medications. If sending documents or mail, confirm all pages belong to the same individual.

Can you make Kudos recognition private instead of public?

Yes. Select “Private” when submitting thanks, or in received messages hover over “…” and choose “Make Post Private,” so the recognition does not appear on the MU Health Care feed.

Oct 13, 2026

Upload by Kurz