Customer Agreement - v20250715.2 - Terms for Xurrent cloud-based service subscription

Sep 16, 2026

Uploaded by Levi

Customer Agreement sets out the legal framework between Xurrent, Inc. and the customer entity for subscribing to and using Xurrent’s cloud-based service management software. It defines scope of licenses for users, internal business purposes, subscription term limits, permitted application interfaces, and responsibility for compatibility with current APIs. The agreement also establishes acceptable use boundaries, including restrictions on security interference, marketing or spam activities, removal of IP notices, tampering or derivative works, reverse engineering, and unauthorized third-party access.

LanguageEnglish

CategoryForms

FormatPDF

Pages11

Reading Time4 min

AccessFree to download

Products and Services Licenses

Company Products and Services

Permitted Uses Generally

Restricted Uses Generally

Customer Agreement The following terms (the “Agreement”) are entered into as of the date on the Order Form (“Effective Date”) by and between Xurrent, Inc., a Delaware corporation having its headquarters at 8 W. Victoria Street, Santa Barbara, California 93101, U.S.A. (below referred to as “Xurrent” or the “Company”) and the legal entity set forth on the Order Form (below referred to as “Customer”,“you” or “your”), and govern your use of Xurrent, Inc.’s cloud-based service management software solution(s) that you have subscribed to (the “Service”) . You and the Company are sometimes referred to each as a “party” and together as the “parties.” BY SUBSCRIBING TO THE PRODUCTS OR SERVICES DIRECTLY WITH THE COMPANY, WHETHER BY SUBMITTING AN ACCEPTED PURCHASE ORDER OR EXECUTING AN ORDER FORM, CONTRACTING FOR THE SERVICE THROUGH AN OFFICIAL RESELLER, OR BY USING THE PRODUCTS OR SERVICES OR UNDERLYING SOFTWARE, YOU CONSENT TO BE LEGALLY BOUND BY THESE TERMS FOR EACH PRODUCT OR SERVICE THAT YOU PURCHASE OR SUBSCRIBE TO. IF YOU ORDER THROUGH A RESELLER, YOU CONFIRM THAT YOU HAVE GIVEN AUTHORITY TO THE RESELLER TO AGREE TO THE TERMS OF THIS AGREEMENT ON YOUR BEHALF AS PART OF THE INITIAL SETUP OF YOUR ACCOUNT AND YOU WILL NOT CHALLENGE OR DENY THAT THE RESELLER WAS SO AUTHORIZED. BY ENTERING INTO THESE TERMS ON BEHALF OF A LEGAL ENTITY, YOU REPRESENT AND WARRANT THAT YOU (OR YOUR CHOSEN RESELLER) HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THIS AGREEMENT, AND THE TERMS“YOU” OR “YOUR” OR “CUSTOMER” REFER TO SUCH ENTITY. 1. Products and Services Licenses 1.1. Subject to compliance with the terms of this Agreement, the Company grants you a limited, non-exclusive, non-transferable, non-sub-licensable and revocable right for Users to access and use the Products and Services specified on the applicable order form through which such Products and Services were ordered (each an “Order Form”) for your internal business purposes, and install and use the Company Products and Services (each term as defined below), solely in accordance with the terms and conditions of this Agreement and solely for the duration of your subscription (“Subscription Term”) (the “Authorized Purposes”) .“Users”means Customer’s or its Affiliates’ employees, and its and their consultants, contractors and agents: (a) for whom access to the Products and Services during a Subscription Term has been procured by Customer pursuant to an Order Form; (b) who have been specifically designated and authorized by Customer to access and use the Products and Services on behalf of and for the benefit Customer only for Authorized Purposes; and (c) who have been supplied with user identifications and passwords for such purposes by Customer. 2. Company Products and Services 2.1. The Company may also make available to you, for your installation and use solely in connection with the Service, from time to time, a variety of software, data, consulting, support, services, other content and printed and electronic documentation (all such materials are referred to herein as the Company “Products and Services”) . 2.2. Any Company Products and Services that are utilized in any manner must be maintained with any identifying information indicating that such Products and Services originated with the Company. 3. Permitted Uses Generally 3.1. Company acknowledges that you may write and/or use software or web sites (“Applications”) that interface with Company Products and Services. You acknowledge that the Company may modify, deprecate or republish proprietary Application Programming Interfaces (APIs) for the Product and Services including specific feature(s) of the Products and Services from time to time, and that it is your responsibility to ensure that your use of the Products and Services are compatible with then-current Company APIs for the Products and Services. 3.2. You may make what are commonly referred to as “network calls” or “requests”, including API calls, to the Company Prod

FAQs

How does the agreement become legally binding?

By subscribing directly with the company, including through an accepted purchase order or order form, through an official reseller, or by using the products or underlying software, the parties consent to be legally bound for each purchased or subscribed product or service.

What rights does the company grant under the license section?

The company grants a limited, non-exclusive, non-transferable, non-sublicensable, and revocable right for users to access and use the specified products and services for internal business purposes during the subscription term, according to the order form and the agreement.

What are the key restrictions on use?

The customer must not interfere with functionality or security, use the services for direct marketing or spamming, remove or alter IP notices, create derivative works or tamper with the services, reverse engineer or decompile underlying software, or provide access to third parties beyond what is allowed.

Sep 16, 2026

Uploaded by Levi