Community Pharmacy PCN Lead Toolkit - PQS Part 2: October 2021 - February 2022

Sep 11, 2026

Community Pharmacy PCN Lead Toolkit (PQS Part 2: October 2021–February 2022) guides Community Pharmacy PCN Leads in embedding community pharmacy within Primary Care Networks and meeting Pharmacy Quality Scheme domains. It defines the PCN Lead role, key responsibilities, and engagement expectations with PCN Clinical Directors and community pharmacies. The toolkit details actions to support flu vaccination uptake for patients aged 65+, including required communications, data collection and sharing, contribution evidence timelines, and how points are allocated across achievement bands.

LanguageEnglish

CategoryPresentations

FormatPDF

Pages26

Reading Time9 min

AccessFree to download

Introduction

The role of the Community Pharmacy PCN Lead

The Key responsibilities of the PCN Lead

The Seven Nolan Principles

Achieving the criterion for the PCN Domain

GMLPC Plan & Timescales

Summary of the Resources Available and Checklist

Step 1: Contacting the Community Pharmacies in your PCN

Step 2: GMLPC introductory communication to the Clinical Director

Step 3: PCN Lead meeting with Community Pharmacies

Step 4: Contacting the Clinical Director in your PCN

Step 5: Data Collection & Sharing

Community Pharmacy PCN Lead Toolkit PQS Part 2: October 2021 – February 2022 Contents | Page 3 | Introduction
• The role of the Community Pharmacy PCN Lead
• The Key responsibilities of the PCN Lead
• The Seven Nolan Principles | | --- | --- | | Page 5 | Achieving the criterion for the PCN Domain | | Page 7 | GMLPC Plan & Timescales | | Page 8 | Summary of the Resources Available and Checklist | | Page 10 | Step 1: Contacting the Community Pharmacies in your PCN | | Page 14 | Step 2: GMLPC introductory communication of Community Pharmacy Leads to Clinical Director | | Page 17 | Step 3: PCN Lead to hold meeting with Community Pharmacies in PCN | | Page 23 | Step 4: Contacting the Clinical Director in you PCN | | Page 26 | Step 5: Data Collection & Sharing | Introduction Greater Manchester LPC has produced this toolkit to support and guide Community Pharmacy PCN Leads through the process of embedding Community Pharmacy into Primary Care Networks and achieving the PCN Domains of the Pharmacy Quality Scheme 2020/21 Part 2. The LPC is committed to supporting PCN Leads with the facilitation of engagement with the PCN Clinical Directors and supporting the facilitation of regular liaison meetings with the Community Pharmacies in your network. The Role of the PCN Lead The Community Pharmacy PCN Lead will play a critical role in shaping the engagement between Community Pharmacy and the PCN and they will provide a single channel of engagement with the PCN. Essentially, the aims and objectives of the PCN Lead role is to work collaboratively with Community Pharmacies and the Clinical Directors to address health inequalities and priorities of the PCN. They will be the unified voice for Community Pharmacy within the PCN and will be responsible for the 2-way communication, both to Community Pharmacies in the PCN and PCN Clinical Directors, relaying important information and updates which will be supported by the LPC. Key Responsibilities of the PCN Lead • Act in good faith, for the benefit of all NHS community pharmacy contractors in the PCN; • Provide leadership for the Community Pharmacies in the PCN to help them develop and implement a collaborative approach of engagement with the PCN; • Provide regular and timely reports on relevant developments within the PCN to contractors in the PCN area and with the LPC; • Adhere to any general guidance on the role of the Pharmacy PCN Lead issued by PSNCand/or NHS England and NHS Improvement; and • Only make decisions on behalf of other community pharmacy contractors in the PCN area with the agreement of all those contractors. • Provide leadership for the Community Pharmacies in the PCN to help them collaboratively develop and implement an approach of engagement with the PCN • Work closely with the key members of staff of the other pharmacies in the PCN to discuss, understand and be able to describe how Community Pharmacy can support the PCN to achieve local targets, aligned to national NHS priorities • Develop relationships and work closely with the PCN Clinical Director, other Pharmacy PCN Leads in neighbouring areas, clinical leaders of other primary care, health and social care providers, local commissioners and the Local Pharmaceutical Committee (LPC); and • Manage any conflicts of interest and maintain the confidentiality of any PCN information shared with them on a confidential basis Achieving the criterion for the PCN Domain The contractor must have engaged with the Pharmacy Primary Care Network Lead (Pharmacy PCN Lead) to communicate that they would like to be involved in increasing the uptake of flu vaccination to patients aged 65 and over for the 2021/22 influenza season. All communications between the contractor and Pharmacy PCN Leads must be completed by 31st December 2021. To increase the uptake of flu vaccination to patients aged 65 and over and to drive quality improvement in service delivery, the Pharmacy PCN Lead must: • engage w

FAQs

What is the main purpose of the Community Pharmacy PCN Lead role?

The PCN Lead shapes engagement between community pharmacy and the PCN, acting as a single channel of engagement. They coordinate two-way communication with community pharmacies and PCN Clinical Directors to support agreed PCN priorities, including addressing health inequalities.

What communications are required to meet the flu vaccination uptake criterion for patients aged 65+?

Contractors must communicate with the Pharmacy Primary Care Network Lead that they want to be involved in increasing flu vaccination uptake. All communications must be completed by 31 December 2021.

How is achievement for the PCN Domain for flu vaccination points calculated?

Achievement is evidenced by the number of vaccines administered to all eligible patients (including those not only aged 65+) between 1 September 2021 and 31 January 2022, with a threshold of 30 or greater. Points are then allocated using a sliding linear scale across six achievement bands from 80.1% up to 86% or above.

Sep 11, 2026

Uploaded by Taylor Morgan