Business Office Manager Job Description - Overview and Qualifications

Sep 14, 2026

Uploaded by Putri

Business Office Manager role providing office and business-process support through executive-level coordination and precise clerical administration. Responsibilities include managing Board and committee procedures, preparing agendas and meeting packets, maintaining master calendars, and handling meeting logistics and records. The position supports public meeting press-release execution, manages visitor and call flow, oversees correspondence and mail distribution, coordinates virtual meeting accounts, and maintains vendor and contract/invoice relationships. Qualifications emphasize office management experience, strong communication, collaboration, technical ability with Microsoft tools, and notary credential maintenance.

LanguageEnglish

CategoryLetters

FormatPDF

Pages2

Reading Time1 min

AccessFree to download

Overview

Board and committee support

Public meetings and correspondence

Office operations and logistics

Qualifications

Business Office Manager Overview: Provides office and business process support with a variety of executive tasks and clerical activities. Must possess exceptional written and verbal communication skills, organizational skills, and have a willingness to take on other duties as assigned. Coordinates the execution of all Board, Committee, and Board member procedures, processes, meeting requirements, and permanent records. The business office manager will be responsible for greeting visitors, answering incoming calls, directing calls to appropriate staff, mail distribution, flow of correspondence, as well as additional administrative duties. Assists senior leadership to: ▪ Coordinate and document all Board member processes, Committees, and meetings accurately: Write meeting minutes, manage proofing process, and readies minutes for the monthly board packets; Obtain signature on documents as required. Assemblesand distributes agendas, packets, and materials for Board Committees and meetings; Contacts Committee and Board members in advance to remind and verify attendance; Maintain master calendar and update based on changes made by Senior Leadership; Plans and coordinate all meeting location logistics, food requirements, and equipment setup. ▪ Assist with inventory, schedule, and manages organization of public records, requests, and maintenance. ▪ Ensure all public meeting press releases are executed and proper records are maintained. ▪ Receive the public and answer questions in person, by email, and by telephone; respond to inquiries from employees, residents, contract care providers, agencies, stakeholders, etc. and refer to the appropriate person, official, agency, or internal staff. Provide callers with information such as internal and external agency addresses, directions to locations, fax numbers, websites, and other related information. ▪ Manage virtual meeting accounts and assist with meeting scheduling and outlook invites as requested. ▪ Manage identified office vendor relationships, contracts, and related invoices. ▪ Assist with the coordination and record keeping of all Board member records, staff meetings, and onboarding new employees. ▪ Open, date, sort, and distribute interoffice and U.S. Mail to proper channels. Document all incoming checks to the Board. Prepare outgoing mail. ▪ Operate routine office machines such as the fax, photocopier, and postage meter. Monitor office supplies. ▪ Open and close office daily and coordinate staff coverage in the event of absence. ▪ Assist with internal/external correspondence as directed (i.e., staff, Board, state department, counties, stakeholders, etc.) . ▪ Prepare and coordinate accurate meeting minutes and processes to all Board and other meetings as assigned. ▪ Maintain Notary credentials (costs covered) and perform other duties as assigned. Qualifications: Two years office management experience. Project management experience preferred. Excellent telephone etiquette; strong verbal and written communication skills; collaboration skills; and team-oriented attitude. Strong technical capacity with demonstrated use of Microsoft Word, Excel, Power Point, Outlook, and Zoom. Must have a minimum of associated degree plus 2 years’ office management experience or equivalent combination of experience. Salary range: $38,710- $62,684. Job type: In-Person 1055 East High Street, Springfield, OH Days/Hours: Monday – Friday 8:00 AM – 4:00 PM (1 Hour Lunch) Submit resume to: [jodi@mhrb.org](jodi@mhrb.org)

FAQs

What core responsibilities does the Business Office Manager handle?

The role supports office and business-process operations, including executive task coordination, Board/committee procedure management, mail and correspondence flow, and administrative duties such as meeting minutes and record keeping.

How does the position manage meetings and Board materials?

It coordinates and documents Board member processes and meetings, assembles agendas and packets, reminds members to verify attendance, maintains a master calendar, and plans logistics such as location, food needs, and equipment setup.

What qualifications and technical skills are required?

The position requires two years of office management experience, excellent telephone etiquette, strong written and verbal communication, collaboration, and demonstrated use of Microsoft Word, Excel, PowerPoint, Outlook, and Zoom, plus an associate degree (or equivalent) with two years’ experience.

Sep 14, 2026

Uploaded by Putri