Business Continuity Plan for Small to Medium Sized Businesses - immediate action checklist, response actions checklist, essential processes, and IT systems

Sep 22, 2026

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Business Continuity Plan template for small to medium sized businesses and voluntary organisations, provided by Durham Civil Contingencies Unit. Includes a structured guide covering disclaimer, plan aim, definitions of emergencies and incidents, and the approach to maintaining business-critical services by minimising damage to staff, premises, equipment and records. Details business-critical processes, scope, assumptions, annex risk assessment and communications/access arrangements, training and review dates, plus forms for immediate actions, responses, essential processes, resources, equipment, IT systems and staff and contact information.

LanguageEnglish

CategoryForms

FormatPDF

Pages23

Reading Time8 min

AccessFree to download

Disclaimer

Aim

Business Critical Processes

Scope of the Plan

Assumptions

The Plan

Form A – Immediate Action Checklist

Form B – Response Actions Checklist

Form C – Essential Processes

Form D – Summary of Post Incident Resources & Equipment

Form E – Essential IT Systems & Records

Form F – Staff Details

Form G – Key Contacts

Form H – Plan Summary

Annex

Assessing the risks

Company Mobile Phone Users

Laptop users

Staff able to work from home

Emergency Operations Log

Training & Review Dates

Business Logo Here BUSINESS CONTINUITY PLAN FOR SMALL TO MEDIUM SIZED BUSINESSES DATE : ??? VERSION: ?? PRODUCED BY DURHAM CIVIL CONTINGENCIES UNIT BUSINESS CONTINUITY PLAN LIST OF CONTENTS 1. DISCLAIMER ........................................................................................................................................... 4 2. AIM ............................................................................................................................................................ 4 3. BUSINESS CRITICAL PROCESSES ..................................................................................................4 4. SCOPE OF THE PLAN........................................................................................................................... 5 5. ASSUMPTIONS....................................................................................................................................... 5 6. THE PLAN ................................................................................................................................................ 7 Form A – Immediate Action Checklist............................................................................................................. 8 Form B – Response Actions Checklist ........................................................................................................... 9 Form C – Essential Processes ...................................................................................................................... 11 Form D – Summary of Post Incident Resources & Equipment................................................................. 12 Form E – Essential IT Systems & Records.................................................................................................. 13 Form F – Staff Details ..................................................................................................................................... 14 Form G – Key Contacts .................................................................................................................................. 15 Form H – Plan Summary ................................................................................................................................ 16 7. ANNEX .................................................................................................................................................... 18 7.1 Assessing the risks................................................................................................................................ 18 7.2 Company Mobile Phone Users............................................................................................................21 7.3 Laptop users........................................................................................................................................... 21 7.4 Staff able to work from home ............................................................................................................... 21 7.5 Emergency Operations Log ................................................................................................................. 22 8. TRAINING & REVIEW DATES............................................................................................................23 RECORD OF AMENDMENTS | Amdt
No | Date | Paragraphs/Pages Amended | Initials | | --- | --- | --- | --- | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | DISTRIBUTION | | | --- | | | | | | | | | | | | | | | | | 1. DISCLAIMER This guide and template has been produced by Durham Civil Contingencies Unit to provide general information and advice about developing business continuity plans for small to medium sized businesses or voluntary organisations. It is not intended to provide detailed or specific advice to indi

FAQs

What is the purpose of this business continuity plan template?

It provides a reference tool for the actions required during or immediately following an emergency or incident that threatens normal business operations. It supports continuity of business-critical services by minimising impacts to staff, premises, equipment and records.

How does the document define an emergency and an incident?

An emergency is an actual or impending situation that may cause injury, loss of life, destruction of property, or disrupt an organisation’s normal operations. An incident is any event that may be, or may lead to, business interruption, disruption, loss and/or crisis.

Which forms are included in the plan to support response and recovery?

The plan includes Form A (Immediate Action Checklist), Form B (Response Actions Checklist), Form C (Essential Processes), Form D (Summary of Post Incident Resources & Equipment), Form E (Essential IT Systems & Records), Form F (Staff Details), Form G (Key Contacts), and Form H (Plan Summary).

Sep 22, 2026

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