Business Administrator - Job Description - Key Responsibilities

Sep 13, 2026

Uploaded by Franzy

Business Administrator job description detailing core responsibilities across administration, finance, HR, recruitment, payroll support, business systems, and general sales activity analysis. Role includes reception coverage, visitors and correspondence management, filing and confidentiality, and coordination with relatives, residents, and external service providers. Financial duties cover purchase and sales ledger tasks, invoicing inputs, contracts submission, funding liaison, petty cash and resident monies, deposit handling, and credit control. HR work includes training records, eligibility checks, uniforms, inductions, probation documentation, and updating personnel data within company systems, aligned with regulatory requirements.

LanguageEnglish

CategoryLetters

FormatPDF

Pages5

Reading Time2 min

AccessFree to download

Job Overview

Key Responsibilities

Administration

Financial

Recruitment

Payroll & Business Systems

General

JOB DESCRIPTION JOB TITLE: Business Administrator RESPONSIBLE TO: Home Manager ACCOUNTABLE TO: Regional Director Care UK’s Values 􀁸 Every one of us makes a difference 􀁸 Customers are at the heart of everything we do 􀁸 Together we make things better Job Summary To manage the administrative procedures within the home as directed by the Home Manager and to provide reception cover, promoting the Home and company to potential customers, appropriate authorities and colleagues in a pleasant, caring and professional manner. Key Responsibilities Administration 􀁸 To receive all residents/visitors to the Home in a pleasant efficient manner. Ensuring that the Visitors Book is completed and the appropriate person is notified of their arrival. 􀁸 To ensure that the reception area creates a positive first class impression, that it is tidy, welcoming and clean with up to date information available. 􀁸 To answer the telephone promptly and deal with enquiries in a helpful, courteous and welcoming manner, being aware of the need to maintain confidentiality at all times regarding staff and residents. 􀁸 Liaise and build relationships with relatives, residents, professional service providers and other visitors. 􀁸 Comfort relatives at times of distress ensuring that they receive privacy and empathy. 􀁸 Undertake the position of appointee for residents without a living next of kin or anyother person willing to accept the responsibility. 􀁸 To perform secretarial/clerical duties as required by the Home Manager 􀁸 To ensure all correspondence received is date stamped and receives prompt attention. 􀁸 To ensure that the Home's filing system is maintained accurately and promptly. 􀁸 To ensure that when absent from the workplace key individuals are up to date with the location of files, equipment, contact details of relevant people/agencies in order to provide a seamless service. 􀁸 To provide administrative and clerical support and other support as may be requested from time to time by the Home Manager and other Senior Personnel. Financial 􀁸 Undertake purchase ledger responsibilities including ordering, reconciliation of delivery notes and payment of invoices. 􀁸 Undertake sales ledger responsibilities including : o The provision of accurate financial information to the Billing Team in order to raise invoices/credits in a timely and accurate manner o The submission of all new Private Resident contracts to Colchester Office o The liaison with Social Services / PCT / and other funders to ensure that the correct funding is in place where applicable o The Liaison with the PCT to ensure that the Free Nursing/Personal Care is in place in a timely manner 􀁸 Manage petty cash, resident’s monies and staff lunch monies. 􀁸 Deposit/cash monies as required at the designated bank. 􀁸 Undertake credit control – chasing debts and late payments. 􀁸 Where necessary in accordance with Company Guidelines ensure that private resident's billing accounts are accurate and up-to-date. 􀁸 To provide all information that may be required by the Head Office Finance Department, in particular all information required for the production of monthly accounts. HR 􀁸 Maintain training records for both mandatory and regulatory requirements. 􀁸 Undertake checks on PIN numbers, Visa expiry dates and CRB checks on the required renewal dates. 􀁸 Order uniforms and badges where they are in use. 􀁸 Advise employees on HR policy or where to find information. 􀁸 Understand the benefits associated with working with Care UK and be able to explain them to new members of the team. 􀁸 Ensure that all new members of the team complete their induction. 􀁸 Ensure that all end of probation interviews are carried out, paperwork is completed and records update. 􀁸 To accurately record and up-date information on personnel record files. Recruitment 􀁸 To assist the Home Manager with the recruitment of staff using the Company’s Candidate Manageme

FAQs

Who does the Business Administrator report to and who is the role accountable to?

The Business Administrator is responsible to the Home Manager and accountable to the Regional Director.

What are the main administration duties of the role?

Key administration duties include welcoming residents and visitors, completing the Visitors Book, maintaining a clean reception area, answering phones promptly while keeping confidentiality, coordinating arrivals, handling correspondence, and maintaining the filing system.

What finance responsibilities are included?

The role covers purchase ledger and delivery-note reconciliation, providing information to raise invoices and credits, supporting resident billing accuracy, managing petty cash and residents’ monies, depositing funds at the designated bank, and performing credit control for overdue payments.

Sep 13, 2026

Uploaded by Franzy