Best Practices and Tools For Using Standards In Your Lean Process - Expert Profile and Lean Workflow

Sep 12, 2026

Material on applying standardized practices within a lean process to improve productivity and operational efficiency. It outlines engineered labor standards (ELS) and when to use them, then connects lean continuous process improvement with methods engineering and work measurement. The content defines work study and work measurement, details ELS origin and the “scientific management” remedy, and describes an ELS maintenance and update cycle, including improvement, measurement, and incentive mechanisms.

LanguageEnglish

CategoryPresentations

FormatPDF

Pages36

Reading Time13 min

AccessFree to download

Engineered Labor Standards (“ELS”)

Why & When To Use ELS

Work Measurement Workflow

Engineered Labor Standards – The origin

Engineered Labor Standards – The remedy: “Scientific Management”

Engineered Labor Standards – Improve, Measure, Incentivize

Engineered Labor Standards – The concept of Work Study

Engineered Labor Standards – The ELS maintenance and update cycle

Engineered Labor Standards – A definition of Work Measurement

Best Practices and Tools For Using Standards In Your Lean Process 2019/08/22 – rev. 2 Georges Bishop B. Eng. Industrial Engineering (1985) Clients C&SDHL Jean Coutu Group McMahon Lowe’s Metro Saputo Sobeys VersaCold Georges Bishop works with both management and unions in addressing Work Measurement and Engineered Labor Standards issues, and is a recognized expert witness in the field. George also acts as a mediator and arbitrator to resolve Engineered Labor Standards issues that exist between the parties. His consulting experience extends over many industrial sectors, with extensive experience in manufacturing, delivery, distribution and retail operations. George is a certified MOST® trainer who taught Work Measurement and Methods Engineering at the undergraduate and graduate levels at both l’École Polytechnique de Montréal and l’Université de Sherbrooke. He has published articles on Work Measurement and Engineered Labor Standards and is regularly asked to speak at international conferences and Union symposiums on these subjects. Georges published a series of articles for ISE Magazine that promote Work Measurement and Engineered Labor Standards as an essential tool for industrial engineers. • Expert witness: • Georges has testified on behalf of both companies and unions on more than 15 occasions in civil, criminal and labor litigation. His expertise is very often at the core of the arbitrator’s decision. • Arbitrator: • Georges acts as a mediator and arbitrator in technical litigations that center around work measurement, performance measurement and engineered labor standards implementations. • Labor Management Systems: • Twenty-five years ago, Georges engineered the deployment of engineered labor standards across the entire Canadian grocery distribution network. Subsequently, Georges carved the labor management strategy of some of the largest food distributors in North America. Georges is also a pioneer in the development of Discrete Labor Management Systems (DLMS) for distribution environments. Contents Engineered Labor Standards (“ELS”) Why & When To Use ELS Work Measurement Workflow Engineered Labor Standards – The origin “We can see and feel the waste of material things. Awkward, inefficient, or ill directed movements of men, however, leave nothing visible or tangible behind them.” Frederick Winslow Taylor Engineered Labor Standards – The remedy: “Scientific Management” • Improve • Tools • Methods • Management practices • Measure the potential of the improved process • Set clear productivity goals • Manage to these goals • Incentivize the employees • Create a win-win incentive program • Motivate employees to achieve greater levels of productivity Engineered Labor Standards – Improve, Measure, Incentivize Incentivize • Incentives • Activity Based Compensation IMI Measure • ELS Improve • Lean • Continuous Process Improvement • Methods Engineering Engineered Labor Standards – The concept of Work Study Work study is a generic term for those techniques, particularly method study and work measurement, which are used in the examination of human work in all its contexts, and which lead systematically to the investigation of all the factors which affect the efficiency and economy of the situation being reviewed, in order to effect improvement. International Labour Office (“ILO”) | | | | | | | --- | --- | --- | --- | --- | | Methods | | | Work | | | Engineering | | | Measurement | | IMPROVE Safety Quality Productivity MEASURE Time Engineered Labor Standards – The ELS maintenance and update cycle Maintenance / Update Engineered Labor Standards – A definition of Work Measurement Work Measurement is the application of techniques designed to establish the time for a qualified worker to carry out a specified job at a defined level of performance. ILO Engineered Labor Standards – A definition of Work Measurement Work

FAQs

Engineered Labor Standards（ELS）是什么，为什么需要？

ELS是一套用于把劳动相关工作以标准化方式管理的做法体系，目标是提升效率与经济性，并为生产力改进提供依据。内容也说明了什么时候应当使用ELS。

在精益流程中，Work Measurement Workflow通常如何组织？

材料将流程组织为改善（Improve）、测量（Measure）与激励（Incentivize），并把方法工程与持续流程改进结合到工作测量与标准数据等环节中。

ELS维护与更新周期具体包含哪些要点？

文档给出了Maintenance / Update 的框架，强调ELS需要在改善与测量之后持续维护与更新，以保持标准与绩效目标的一致性。

Sep 12, 2026

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