Augusta IT Change Management Policy & Procedures - Version 3 - Policy and Procedures Overview

Sep 12, 2026

Augusta, GA 的信息技术变更管理政策与流程文件（2012年9月28日）系统规定从提出变更、评估风险与影响到制定测试、发布与回退方案的全过程。内容覆盖变更适用情境、系统与供应商开发系统修改方式、关键角色与会议机制（TAC、CPRT、变更咨询委员会/看板流程），并说明通过 Track-IT 建立工单、审批/拒绝、对外沟通与关闭变更请求等关键步骤，确保变更可控、安全且可追溯。

LanguageEnglish

CategoryGeneral

FormatPDF

Pages45

Reading Time16 min

AccessFree to download

Augusta IT Change Management

Objective of Change Management

Definitions

Process Considerations

Change Management Tools

Technical Advisory Committee (TAC)

The Change Planning Review Team (CPRT)

The Change Advisory Board

Change Management Applicability

The Change Management Process

General Process Overview

Communications

Security and System Patches

AUGUSTA, GA INFORMATION TECHNOLOGY CHANGE MANAGEMENT POLICY & PROCEDURES September 28, 2012 LEAVE THIS PAGE BLANK Contents......................................................................................................................... 3 Augusta IT Change Management................................................................................. 5 Objective of Change Management ......................................................................................... 5 Augusta IT Philosophy of Change Management .................................................................... 5 Definitions .............................................................................................................................. 5 Process Considerations ......................................................................................................... 8 Change Management Tools ................................................................................................... 9 Technical Advisory Committee (TAC) ....................................................................................11 The Change Planning Review Team (CPRT) ........................................................................11 Description and Participants............................................................................................................... 11 Meetings and Agendas ....................................................................................................................... 11 Change Calendar Review .................................................................................................................. 12 The Change Advisory Board .................................................................................................13 Change Management Applicability ............................................................................ 14 When Does Change Management Apply? ............................................................................14 System Modifications ............................................................................................................17 In-House System Modifications .......................................................................................................... 17 Vendor-Developed System Modifications .......................................................................................... 17 Business Software Projects...................................................................................................18 How are Changes and Projects Interrelated? .................................................................................... 18 Project Documents ............................................................................................................................. 18 Change Management Checklist Template.............................................................................19 Security and System Patches ...............................................................................................19 The Change Management Process ............................................................................ 21 General Process Overview....................................................................................................21 Step 1: Identify the Need for a Change ................................................................................22 Step 2: Create a Change Calendar Entry .............................................................................22 Step 3: Determine the Risk ..................................................................................................24 Step 4: Determine the Impact...............................................................................................25 Step 5: Determine the Change Type ....................................................................................26 Summary of Steps f

FAQs

变更管理的目标是什么？

文件给出了变更管理的目标，强调对变更进行系统化规划、评估与控制，确保变更的风险与影响得到明确处理，并在全过程中保持可追溯性。

变更管理流程包含哪些关键步骤？

流程从识别变更需求、创建变更日历条目、确定风险与影响、选择变更类型开始，随后规划测试、发布、确认与回退，执行测试与回顾，建立 Track-IT 工单并完成审批/拒绝、沟通、记录状态，最终关闭变更请求。

何时需要适用变更管理？

文件设有“Change Management Applicability”和“Where Does Change Management Apply?”相关内容，说明何时触发变更管理要求，涵盖系统修改与不同类型项目的情境。

Sep 12, 2026

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