ABE 101 - Presenting Medicaid Application Basics - February 27, 2024

Sep 19, 2026

A beginner-focused slide guide, “ABE 101: Completing a Medicaid Application,” introduces Benefit Enrollment Center (BEC) roles, goals, and training housekeeping for new Medicaid counselors. It outlines a full agenda covering Medicaid fundamentals, the Illinois enrollment process, step-by-step guidance to complete an ABE application, submitting required documents, and using Manage My Case and redeterminations. It also addresses common troubleshooting and clarifies Medicaid versus Medicare, including dual eligibility.

LanguageEnglish

CategoryPresentations

FormatPDF

Pages133

Reading Time47 min

AccessFree to download

Agenda

Medicaid Overview

Illinois Medicaid Enrollment Process

The ABE Application

Submitting Documents

Manage My Case and Redeterminations

Troubleshooting

ABE 101: Completing a Medicaid Application A Beginner’s Guide toABE and Medicaid February 27th, 2024 Presenters Halie Reyes, Community Engagement and Benefit Access Specialist Kelsey Gordon, Avisery Training and Benefits Specialist 2 What is BEC? • ‘Benefit Enrollment Center’ • Application assistance for public benefits • Help people understand their benefits and advocate if needed • Conduct outreach to educate public • Support other benefit counselors in our Aging Network 3 Housekeeping • Please make sure to stay on mute if you are not speaking. • Content questions that arise throughout the training can be submitted in the chat. Stella Van Den Eeden, an Avisery Training Specialist will be answering questions . 4 Goal of this training • Medicaid 101 for Beginning Medicaid Counselors • Practical training is offered from the perspective of a benefit counselor. • Introductory instruction on how to complete an ABE application . • Introduce the specific language used by key stakeholders . • Basic introduction to the Illinois Medicaid System . • This is the first in a series of introductory trainings 5 Agenda • Medicaid Overview • Illinois Medicaid Enrollment Process • The ABE Application • Submitting Documents • Manage My Case and Redeterminations • Troubleshooting 6 Part One: Medicaid Overview 7 What is Medicaid? A health insurance program for people with low incomes 8 What is Medicare? Medicare is a different federal health coverage program and is often confused with Medicaid. Medicare is a federal health coverage program for older adults 65+ and some people with disabilities with a qualifying work history. Some people have Medicare AND Medicaid. If someone has both, they are referred to asa “Dual” because they are dually eligible for both programs Different kinds of Medicaid • States can specify how they would like toadminister their Medicaid. • All states have minimum coverage requirements, but they can opt to expand coverage in a variety of ways . • Consequently, every state has a different set of rules . • Illinois manages multiple different Medicaid programs for different populations of people . • Each of these programs have different income limits, along with their own rules and regulations . 10

FAQs

What is BEC in this training?

BEC stands for “Benefit Enrollment Center.” It provides application assistance for public benefits, helps people understand benefits, supports advocates when needed, and conducts outreach.

How does the training define the goal for new Medicaid counselors?

The training aims to provide Medicaid 101 for beginning Medicaid counselors, focusing on practical, benefit-counselor perspective instruction to complete an ABE application.

What is the key difference between Medicaid and Medicare, and what is “dual” eligibility?

Medicaid is for people with low incomes, while Medicare is a different federal health coverage program for older adults 65+ and some people with disabilities. People may have both programs and are referred to as “Dual” because they are eligible for both.

Sep 19, 2026

Uploaded by Valentina