A Resolution of the City of West Plains, Missouri - Authorizing the City Administrator to Execute an Agreement with Ticketmaster for a Three-Year Term

Sep 19, 2026

A City Council resolution authorizes the City Administrator of West Plains, Missouri to execute an agreement with Ticketmaster for a three-year term. The agreement supports Ticketmaster providing ticketing services for the West Plains Civic Center, including a new fee structure with lower ticketing fees for tickets priced at $10 or less and coordination for receipt of new box office hardware. The resolution sets the effective force after passage and approval, establishes the service timeline from June 22, 2022 through June 21, 2025, and states there are no direct costs to the Civic Center, with Ticketmaster earning fees and a stated credit card fee arrangement.

LanguageEnglish

CategoryLetters

FormatPDF

Pages18

Reading Time6 min

AccessFree to download

Executive Summary

Discussion

Fiscal Impact

Timeline

User Agreement

Term

Ticket Sales Rights; Exclusivity

# A RESOLUTION OF THE CITY OF WEST PLAINS,MISSOURIAUTHORIZINGTHE CITY ADMINISTRATOR TO EXECUTE AN AGREEMENT WITHTICKETMASTER FOR A THREE-YEAR TERM. BEITRESOLVED BY THE COUNCILOF THE CITY OF WEST PLAINS,MISSOURI ASFOLLOWS: Section 1:The City Administrator is authorized and directed to execute an agreement withTicketmaster for a three-year term. Section 2:This Resolution shall be in full force and effect from and after the date of itspassage and approval. PASSED AND APPROVED THIS 218tDAY OF JUNE 2022. CITY OF WEST PLAINS,MISSOURI BY:Michael MAYOR MICHAELTOPLIFF ATTEST: aoeScnn人 CITY CLERK ALLISON SKINNER MAKE IT HAPPEN HERE June 12,2022To:City Council From:Eryn Walters,Civic Center DirectorRe:Ticketmaster Ticketing Agreement # Executive Summary The West Plains Civic Center is seeking approval on the ticketing agreement with Ticketmaster for a 3-year term. # Discussion The City of West Plains would like to enter into a contract with Ticketmaster for them to provide ticketingservices for the West Plains Civic Center. This agreement covers a new fee structure that willoffer a lower ticketing fee for our tickets that are $10or less.We also worked into the hardware agreement portion a timeline for when we are to receive newhardware for our box office. After interviewing three different options for out ticketing system(Ticketmaster,Etix,and Amxs),wechose Ticketmaster not only for the trusted brand recognition for our customers,but the staff also has afamiliarity with the software and Tickemaster's willingness to lower their fee structure.We felt this wasthe best option for the venue not only for today but for the future. ## Fiscal Impact There are no direct costs to the Civic Center in this agreement.Ticketmaster makes their money fromfees charged on tickets.There is a 3 percent credit card fee charged to us,for all credit card sales.However,this is just to cover their credit card fees charged to them by the credit card vendors. No budget item is needed for this agreement. ## Timeline This will be a three-year agreement,if approved,starting June 22,2022 and will run through the end ofJune 21,2025. ## USER AGREEMENT THIS USER AGREEMENT("Agreement")is entered into as of June 21,2022 and is made effective as of July 1,2022("Effective Date"),by and between Ticketmaster LLC.a Virginia limited liability company("Ticketmaster"),and the WestPlains Civic Center,a government agency of the City of West Plains,Missouri("Principal").This Agreement consists of thisUser Agreement,and any Exhibits attached hereto which are incorporated herein by this reference.The meanings of allcapitalized terms used in this Agreement are set forth in Section 13 hereof.In consideration of the mutual promises andcovenants set forth herein,the parties hereby agree as follows: 1. TERM.The initial term of this Agreement shallbegin on the Effective Date and shall continue for three (3)year(sthereafer (the-"Term"),and shall be-automatically renewed for suecessive three(3)year torms following the initial Tom,unless either party horeto notifios the other party in writing,not less than ninety(90)nor more than one hundrod twenty (120)days prior te the end of the initial Torm or the then current renewal peried,of its intentien not-to renew this Agroement.Should either party choose to terminate the agreement after the 3 year agreement,the date of termination willbe mutuallyagreeable between both parties.Terminating prior to the end of the agreement,wil result in the terminating party payingany lost revenue due to the to the other party 2.TICKET SALES RIGHTS;EXCLUSIVITY. (a)Grant of Rights:Principal hereby grants to Ticketmaster,and Ticketmaster accepts from Principal.theright during the Term of this Agreement,to be the exclusive seller,as Principal's agent,ofallTickets for the Sellable Capacityfor every Attraction via any and allmeans and methods,including on the Internet,by telephone,computer,IVR,outlets,television,clubs,a

FAQs

What does the resolution authorize the City Administrator to do?

It authorizes and directs the City Administrator to execute an agreement with Ticketmaster for a three-year term.

What is the expected timeline of the three-year agreement?

If approved, the agreement starts June 22, 2022 and runs through June 21, 2025.

Are there direct costs to the Civic Center under the agreement?

The document states there are no direct costs; Ticketmaster earns money from fees charged on tickets, and the credit card fee is described as addressing Ticketmaster’s credit card costs.

Sep 19, 2026

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