Wi-Fi with eduroam (old version) - Guide for Windows, macOS, iOS, and Linux

Aug 30, 2026

Instructions for connecting to the eduroam Wi‑Fi network for University of Freiburg members and guests, focusing on the old eduroam setup. Covers credential requirements via MyAccount, step-by-step connection flows for Windows 11 and 10, and practical troubleshooting guidance for certificate-chain and driver issues. Includes configuration options such as disconnecting, forgetting known networks, importing/exporting Wi‑Fi profiles through command line, and optimizing WLAN for 5 GHz. Also provides macOS profile deletion and iOS/Linux network management notes, including handling saved passwords.

LanguageEnglish

CategoryTechnology

FormatPDF

Pages11

Reading Time28 min

AccessFree to download

Windows 11

Connect to eduroam

Windows 11 Wi-Fi configuration options

Troubleshooting (certificates, driver, import profiles, connection settings)

Windows 10

Connection and configuration via command line

Common eduroam issues and fixes

Optimizing WLAN for 5 GHz

Apple macOS

Select and connect to eduroam

Delete old eduroam profiles

Edit WLAN networks

Apple iOS

Ignore this network to update credentials

Linux

NetworkManager overview

Wi-Fi with eduroam (old version) As a member of the University of Freiburg, or guests from the eduroam network, you can use the widely available Wi-Fi with the network name eduroam. If you haven't set a password for eduroam or have forgotten it, set it in MyAccount. Windows 11 Open the window: Settings/System/Network & Internet/Wi-Fi, or use the mouse to hover over the airplane icon in the taskbar (turn Wi-Fi on) and access the Wi-Fi menu. Under „Available Networks,“choose eduroam. Enter your MyAccount ID as the username with „@ [uni-freiburg.de](uni-freiburg.de)“(NOT the email address with „@[XYZ.uni-freiburg.de](XYZ.uni-freiburg.de)“) and the eduroam password. Connect if the oﬀered (server) certiﬁcate is [from](from radius.uni-freiburg.de. You)[ radius.uni-freiburg.de](from radius.uni-freiburg.de. You)[. You](from radius.uni-freiburg.de. You) are now connected to eduroam and have access to the internet. Conﬁguration options in the Windows 11 Wi-Fi menu: Under „Show Available Networks,“ you can disconnect the eduroam connection using the „Disconnect“ button. Under „Manage Known Networks,“ you can delete the eduroam connection with the „Forget“ button. If you don't want your device to automatically connect to eduroam, uncheck „Automatically connect“during conﬁguration. Provide the information in the „Hardware Properties“ menu for analysis if you experience issues with the eduroam connection. Windows 10 Connect to the Wi-Fi network eduroam, if it is nearby, essentially as described for Windows 11 via the taskbar. Conﬁguration options via the command line in Windows 11 / 10: If you want to change eduroam settings in Windows 10 and it is not within range, use the command line. Access the command line by typing „cmd“ in the search. You can make settings using the „netsh wlan“ command, some of which are presented in the following lines: Windows 11 / 10-eduroam user data is requested, but no connection is established . ⇒ Authentication may not be possible because there is a problem with the certiﬁcation chain. Install the root certiﬁcate (Root Certiﬁcate), the DFN-PCA certiﬁcate, and the UNI-FR-CA certiﬁcate from the DFN website: [https://pki.pca.dfn.de/dfn-ca-global-g2/cgi-bin/pub/pki?cmd=getStaticPage](https://pki.pca.dfn.de/dfn-ca-global-g2/cgi-bin/pub/pki?cmd=getStaticPage) ;name=index;id=2&RA_ID= 4160 and try connecting to eduroam again. Windows 11 / 10-eduroam user data is not requested, eduroam is found, but no user data request occurs after clicking. ⇒ Update your Wi-Fi card driver through the Device Manager before further analysis. Transfer proﬁle data from another device: ⇒ Import the eduroam Wi-Fi proﬁle from a working system: You can view the Wi-Fi proﬁles using the command prompt: netsh wlan show proﬁles Then export the Wi-Fi proﬁle: netsh wlan export proﬁle name=eduroam Then import the proﬁle on another Windows system: netsh wlan add proﬁle ﬁlename=„WLAN-eduroam.xml“ user=current „WLAN-eduroam.xml“ is an example of the ﬁlename that was previously exported. The words user=current mean that only the currently logged-in user imports eduroam. If you leave it out, theeduroam proﬁle will be available for all created users. Windows 11 / 10-eduroam password not automatically connecting netsh wlan set proﬁleparameter name=eduroam connectionmode=manual Windows 11 / 10-eduroam password not saved: netsh wlan set proﬁleparameter name=eduroam cacheUserData=no Optimizing WLAN connection for 5 GHz WLAN: In addition to the classic WLAN frequency over 2.4 GHz, almost all WLAN access points also transmit in the 5 GHz band. Due to the much higher stability and higher data throughput, we recommend using the 5 GHz band. ⇒ If you have a WLAN card from Intel installed in your notebook, proceed as follows: Select the WLAN adapter and go to its context menu. Select „Properties“ and then the „Network“ tab. Press the „Conﬁgure …“ button and select the „Advanced“ tab. In

FAQs

What username and password are required to connect to eduroam?

Use your MyAccount ID as the username in the required format and enter the corresponding eduroam password. Do not use the email address variant shown in the instructions.

What should be done when the offered server certificate is not acceptable or authentication fails?

Install the required root/DFN-PCA/UNI-FR-CA certificates from the DFN website, then try connecting to eduroam again.

How can an old eduroam profile be removed on macOS when the connection fails?

Open System Preferences, go to Proﬁles, select eduroam, and delete the existing eduroam configuration (for example using the minus button).

How can Wi‑Fi credentials be updated on iOS when the password is saved and cannot be deleted?

In Settings under WLAN, select the eduroam network and choose “Ignore This Network,” then reselect eduroam and enter the updated data in the WLAN settings.

Aug 30, 2026

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