Whirlpool® and Maytag® 4.7/5.3 Cubic Foot Top Load Washer - Service Technical Manual - Part No. W11416787B

Oct 22, 2026

Technical Manual (Part No. W11416787B) provides In-Home Service Professionals with service information for the Whirlpool® and Maytag® 4.7/5.3 cu ft Top Load Washer. It defines goals to follow safety precautions, troubleshoot and diagnose malfunctions, perform necessary repairs, and return the washer to proper operational status. The manual also notes wiring diagrams for training use only and directs technicians to use product literature and the provided wiring diagram tech sheet during servicing.

LanguageEnglish

CategoryTechnology

FormatPDF

Pages88

Reading Time3 h 42 min

AccessFree to download

SECTION 1: GENERAL INFORMATION

WASHER SAFETY

PRODUCT SPECIFICATIONS

PRODUCT FEATURES

MODEL NOMENCLATURE

TECH SHEET AND MODEL AND SERIAL NUMBER LABEL LOCATION

SECTION 2: DIAGNOSTICS AND TROUBLESHOOTING

SAFETY

SERVICE GUIDE

ACTIVATING SERVICE MODE

COMPONENT ACTIVATION FUNCTION CHART

SENSOR FEEDBACK FUNCTION CHART

DIAGNOSTIC CYCLE CHART

FAULTS AND ERROR CODES

TROUBLESHOOTING GUIDE

SECTION 3: COMPONENT TESTING

SAFETY

WIRING DIAGRAM

MAIN CONTROL (ACU) CONNECTORS AND PINOUTS

TROUBLESHOOTING TESTS

TROUBLESHOOTING GUIDE FOR CONNECTED WASHER

COMPONENT LOCATION

SECTION 4: COMPONENT ACCESS

TOP LOAD CONSOLE REMOVAL

REMOVING THE USER INTERFACE (UI)

REMOVING THE WATER INLET VALVE

REMOVING THE MAIN CONTROL

REMOVING THE BULK DISPENSER (ONLY ON CERTAIN MODELS)

REMOVING THE TUB RING, IMPELLER, AND BASKET

REMOVING THE 2 IN 1 AGITATOR (FOR APPLICABLE MODELS ONLY)

REMOVING THE MOTOR AND DRIVE ASSEMBLY (DIRECT DRIVE MODELS)

REMOVING THE PUMPS (DIRECT DRIVE MODELS)

REMOVING THE LID LOCK

REMOVING THE LID AND A HINGE

TECHNICAL MANUAL Whirlpool® and Maytag® 4.7/5.3 Cubic Foot Top Load Washer W11416787B Mul􀆟media Enhanced FOREWORD This Technical Manual (Part No. W11416787B), provides the In-Home Service Professional with service information for the “Whirlpool® and Maytag® 4 .7/5 .3 cu ft Top Load Washer.” For specific operating information on the model being serviced, refer to the “Owner's Manual” and “Quick Start Guide” provided with the oven. The Wiring Diagram used in this Technical Manual is typical and should be used for training purposes only. Always use the Wiring Diagram supplied with the product tech sheet when servicing the washer. For specific operating and installation information on the model being serviced, refer to the literature provided with the washer. GOALS AND OBJECTIVES The goal of this Technical Manual is to provide information that will enable the In-Home Service Professional to properly diagnose malfunctions and repair the “Whirlpool® and Maytag® 4 .7/5 .3 cu ft Top Load Washer.” The objectives of this Technical Manual are to: • Understand and follow proper safety precautions. • Successfully troubleshoot and diagnose malfunctions. • Successfully perform necessary repairs. • Successfully return the washer to its proper operational status. WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our products by anyone other than authorized In-Home Service Professionals. ©2021 Whirlpool Corporation. Benton Harbor, MI 49022 TABLE OF CONTENTS Whirlpool® and Maytag® 4.7/5.3 Cubic Foot Top Load Washer SECTION 1: GENERAL INFORMATION........................................................................1-01 WASHER SAFETY ............................................................................................................................... 1-02 PRODUCT SPECIFICATIONS............................................................................................................... 1-03 PRODUCT FEATURES ......................................................................................................................... 1-07 MODEL NOMENCLATURE ................................................................................................................. 1-09 TECH SHEET AND MODEL AND SERIAL NUMBER LABEL LOCATION ................................................ 1-11 SECTION 2: DIAGNOSTICS AND TROUBLESHOOTING ...............................................2-01 SAFETY .............................................................................................................................................. 2-02 SERVICE GUIDE ................................................................................................................................. 2-03 ACTIVATING SERVICE MODE ............................................................................................................ 2-04 COMPONENT ACTIVATION FUNCTION CHART ................................................................................ 2-06 SENSOR FEEDBACK FUNCTION CHART............................................................................................. 2-07 DIAGNOSTIC CYCLE CHART............................................................................................................... 2-08 FAULTS AND ERROR CODES .............................................................................................................. 2-09 TROUBLESHOOTING GUIDE.............................................................................................................. 2-14 SECTION 3: COMPONENT TESTING ...........................................................................3-01 SAFETY .............................................................................................................................................. 3-02 WIRING DIAGRAM .....................................................................................................................

FAQs

What is the purpose of the Technical Manual W11416787B?

It provides In-Home Service Professionals with service information to diagnose malfunctions and repair the Whirlpool® and Maytag® 4.7/5.3 cu ft Top Load Washer.

How should wiring diagrams be used during servicing?

The manual states the wiring diagram is typical and should be used for training purposes only, and technicians should always use the wiring diagram supplied with the product tech sheet when servicing.

What topics are covered for troubleshooting and diagnostics?

The manual includes safety guidance, a service guide, how to activate service mode, function charts for component activation and sensor feedback, diagnostic cycle charts, faults and error codes, and a troubleshooting guide.

Oct 22, 2026

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