West Virginia Insurance Licensing Candidate Handbook - March 2021 - Examination Information - State Licensing Information - Fingerprinting Information

Sep 29, 2026

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West Virginia Insurance Licensing Candidate Handbook (March 2021) provides detailed guidance for candidates taking a Pearson VUE insurance examination. It explains how to contact Pearson VUE and the West Virginia Office of the Insurance Commissioner, how to arrange digital fingerprinting through IdentoGo, and key reservation steps. The handbook covers exam scheduling, fees, required identification, exam procedures, and licensure eligibility timelines, including waiver and retake requirements, along with reference material locations and additional policies.

LanguageEnglish

CategoryExam

FormatPDF

Pages20

Reading Time50 min

AccessFree to download

QUICK REFERENCE

RESERVATIONS

SCHEDULES & FEES

EXAM DAY

What to Bring

Exam procedures

Waivers

TABLE OF CONTENTS

OVERVIEW

INTRODUCTION

The Licensure Process

Contact Information

Practice Tests

WEST VIRGINIA LICENSING REQUIREMENTS

Resident Agent License Eligibility

Exam Requirements

Resident Agent License Application Procedures

Surplus Lines License

Adjuster License prior to July 1, 2021

Adjuster License effective July 1, 2021

West Virginia Exam Procedures

Fingerprint and Criminal History Requirements

Fingerprinting Reservations

RESERVATIONS

Making an Examination Reservation

Exam Fees

Electronic Checks

Vouchers

Change/Cancel Policy

Absence/Lateness Policy

Weather Delays and Cancellations

Accommodations

English as a Second Language (ESL)

EXAM DAY

Test Center Policies

Score Explanation

Review of Exams

Retaking the Exam

Duplicate Score Reports

Exam Security

Questions or Comments About the Exam

PREPARING FOR THE EXAM

SEARCH West Virginia Insurance Licensing Candidate Handbook March 2021 EXAMINATION INFORMATION Candidates may contact Pearson VUE with questions about this handbook or about an upcoming examination. Pearson VUE West Virginia Insurance Attn: Regulatory Program 5601 Green Valley Dr. Bloomington, MN 55437 Phone (800) 274-2614 Email [pearsonvuecustomerservice@pearson.com](pearsonvuecustomerservice@pearson.com) Website [www.pearsonvue.com](www.pearsonvue.com) STATE LICENSING INFORMATION Candidates may contact the West Virginia Office of the Insurance Commissioner with questions about obtaining or maintaining a license after the examination has been passed. State of West Virginia Office of the Insurance Commissioner Licensing and Education PO Box 50541 Charleston, WV 25305-0541 Website [www.wvinsurance.gov](www.wvinsurance.gov) FINGERPRINTING INFORMATION Candidates may contact IdentoGo for digital fingerprints. IdentoGo Hours: Monday – Friday 8 AM – 5 PM Central Time Phone (855) 766-7746 TDD/TTY (877) 219-0199 Website [http://www.identogo.com](http://www.identogo.com) QUICK REFERENCE RESERVATIONS Before making an exam reservation Candidates should thoroughly review this handbook, which contains examination content outlines and important information regarding eligibility and the examination and licensing application process. MAKE A RESERVATION Making an exam reservation (details on page 7) Candidates may make a reservation by: • Visiting [http://pearsonvue.com/wv/insurance](http://pearsonvue.com/wv/insurance) • Calling Pearson VUE Candidates should make a reservation on the web or by phone at least twenty-four (24) hours before the desired examination date. Walk-in examinations are not available. SCHEDULES & FEES Test Center locations A list of test centers appears on the inside back cover of this handbook. Candidates should contact Pearson VUE to confirm specific locations and examination schedules. Exam fees The examination fee of $88 must be paid at the time of reservation by credit card, debit card, voucher, or electronic check. Fees will not be accepted at the test center. Examination fees are non-refundable and non-transferable, except as detailed in the Change/Cancel Policy (page 8). Fingerprinting Services Fingerprinting services are available at IdentoGo as detailed on page 6. See page 6 for fingerprinting and criminal history requirements. EXAM DAY What to bring to the exam Candidates should bring to the examination proper identification, and other materials as dictated by the state licensing agency. A complete list appears in What to Bring (page 9 Exam procedures Candidates should report to the test center at least thirty (30) minutes before the examination begins to complete registration. A series of pretesting procedures, including showing proper ID and checking belongings, will take place prior to testing. The time allotted for the examination varies and each candidate will leave the test center with an official score report in hand. Waivers Candidates must pass both parts of the licensing exam within 12 months of the date of the first exam portion passed. If both parts of the exam are not successfully passed within 12 months the applicant must take and pass all parts of the exam again. Seepage 11 for additional information. TABLE OF CONTENTS QUICK REFERENCE...................... inside front cover OVERVIEW ................................................................. ii INTRODUCTION ........................................................ 1 The Licensure Process.......................................... 1 Contact Information .............................................. 1 Practice Tests ........................................................ 1 WEST VIRGINIA LICENSING REQUIREMENTS....... 2 Resident Agent License Eligibility ........................ 2 Exam Requirements ................

FAQs

How can candidates make an exam reservation for the West Virginia insurance licensing exam?

Candidates can reserve by visiting the Pearson VUE website or calling Pearson VUE. Reservations should be made at least twenty-four (24) hours before the desired examination date, and walk-in exams are not available.

What is the exam fee and when must it be paid?

The examination fee of $88 must be paid at the time of reservation using a credit card, debit card, voucher, or electronic check. Fees are non-refundable and non-transferable, except as detailed in the Change/Cancel Policy.

What are the fingerprinting requirements and where are they handled?

Fingerprinting is handled through IdentoGo for digital fingerprints. The handbook lists hours, contact details, and references requirements for fingerprinting and criminal history, including reservation guidance.

Sep 29, 2026

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