Video Doorbell 2nd Generation User Manual - Installation, Setup, Settings, and Troubleshooting

Oct 23, 2026

User manual for Video Doorbell 2nd Generation, covering models including Video Doorbell 2K and Video Doorbell HD. Guides installation and setup through the Arlo Secure app, Wi‑Fi connection, optional wired chime pairing, and indoor charging when used wirelessly. Explains daily use features such as answering visitors, quick replies, call settings, LED behavior, and silent mode. Includes recording, snapshot, motion zones, authentication, routines and alerts, and browser streaming troubleshooting with Wi‑Fi and power issues.

LanguageEnglish

CategoryTechnology

FormatPDF

Pages58

Reading Time2 h 26 min

AccessFree to download

Get to Know Your Video Doorbell

Get the Arlo Secure App

Do more with Arlo

Get Started

Charge your Video Doorbell indoors if using wirelessly

Download the Arlo Secure App for installation and setup

Video Doorbell LED Behavior

Choose a good spot to mount your doorbell

Mount your doorbell wire-free

Test motion detection

Chime options for your Video Doorbell

Wi-Fi Setup and Connections

Tips for optimal Wi‑Fi performance

Change your doorbell’s Wi‑Fi connection

Optional: Connect a wired chime

Change from wire-free to wired installation

Hardwire your Video Doorbell 2nd Generation

Use Your Doorbell

Answer your doorbell from your smartphone

Accept a call from your doorbell

Respond to a visitor with a Quick Reply

Play a message from a visitor

Use silent mode for the doorbell

Control the doorbell button LED

Change the call settings

View and Record Videos

Record clips from live video

Take a snapshot from live video

2-Way Audio

Customize your camera feed image

Motion detection activity zones

View recordings and snapshots

Download recordings

Change Your Settings

Two-step verification

Use face or fingerprint authentication

Customize your profile

Change your Arlo password

Reset a forgotten password

Grant access to friends

Change the time zone

Doorbell settings

Adjust the flicker setting

Adjust recording length

Remove a device from your account

Restart the doorbell from the Arlo Secure App

Routines, Modes, Automations, and Alerts

Arm or disarm all your Arlo devices

Select a mode

Mute Notifications

Rules for modes

Change motion sensitivity

Manage alerts

Select duration of time to turn off notifications

Schedule when your video doorbell is armed

Troubleshooting

Arlo doesn’t discover your doorbell during setup

Use Bypass mode for the Power Kit

LED doesn’t light when your doorbell is wired

Can’t see video streams in a browser

Wi‑Fi signal interference

Use the pairing button

Video Doorbell 2nd Generation User Manual • Video Doorbell 2K • Video Doorbell HD Contents 1. Get to Know Your Video Doorbell 5 Get the Arlo Secure App........................................................................ 5 Do more with Arlo .............................................................................. 7 2. Get Started 8 Charge your Video Doorbell indoors if using wirelessly ...................................... 8 Download the Arlo Secure App for installation and setup .................................... 9 Video Doorbell LED Behavior ................................................................ 10 Choose a good spot to mount your doorbell................................................ 11 Mount your doorbell wire-free .............................................................. 11 Test motion detection........................................................................ 12 Chime options for your Video Doorbell ...................................................... 13 3. Wi-Fi Setup and Connections 14 Tips for optimal Wi-Fi performance.......................................................... 14 Change your doorbell’s Wi-Fi connection.................................................... 14 4. Optional: Connect a wired chime 16 Change from wire-free to wired installation ................................................. 16 Hardwire your Video Doorbell 2nd Generation ............................................. 17 5. Use Your Doorbell 20 Answer your doorbell from your smartphone............................................... 20 Accept a call from your doorbell ............................................................. 21 Respond to a visitor with a Quick Reply ..................................................... 21 Play a message from a visitor................................................................ 22 Use silent mode for the doorbell............................................................. 22 Control the doorbell button LED ............................................................ 23 Change the call settings ..................................................................... 23 6. View and Record Videos 25 Record clips from live video ................................................................. 26 Take a snapshot from live video ............................................................. 26 2-Way Audio ................................................................................. 26 Customize your camera feed image ......................................................... 27 Motion detection activity zones ............................................................. 27 View recordings and snapshots.............................................................. 29 Download recordings ....................................................................... 30 7. Change Your Settings 32 Two-step verification ..................................................................................................... 32 Use face or fingerprint authentication............................................................................. 34 Customize your profile ................................................................................................... 35 Change your Arlo password.................................................................. 35 Reset a forgotten password .................................................................. 36 Grant access to friends ....................................................................... 36 Change the time zone........................................................................ 38 Doorbell settings ............................................................................ 39 Adjust the flicker setting ................................................................................................. 40 Adjust recording length .....

FAQs

How do I install and set up the Video Doorbell 2nd Generation using the Arlo Secure app?

Download the Arlo Secure app and use it for installation and setup. The manual also covers where to mount the doorbell, how to position it for reliable motion detection, and how to connect it to Wi‑Fi.

What should I do if I want to use a wired chime instead of wire-free installation?

Follow the optional section to change from wire-free to wired installation. The manual explains hardwiring the Video Doorbell 2nd Generation and how to use the appropriate setup steps for a wired chime.

What troubleshooting steps are provided for Wi‑Fi and power problems?

The manual includes steps for discovery issues during setup, Wi‑Fi signal interference, battery life for wireless use, and power interruption notifications for wired doorbells. It also provides guidance for browser streaming problems.

Oct 23, 2026

Upload by Maya Linwood