TLC Driver License Exam Candidate Information Bulletin - PSI Appointment, Reschedule, Exam Details

Sep 20, 2026

TLC Driver Education course completers receive instructions for scheduling the TLC Driver License Exam at PSI test centers in New York City boroughs. The bulletin explains how to create a PSI account via an email link, select an exam language, choose a city or postal code, pick a test date and time, and complete payment. It also covers exam format (electronic, 80 questions, 2 hours), fees and refund rules, rescheduling/canceling policies, retake timing, late arrival consequences, check-in and required identification, sign-in registration, and security restrictions on permitted items.

LanguageEnglish

CategoryExam

FormatPDF

Pages10

Reading Time25 min

AccessFree to download

How to Make an Appointment

Scheduling steps with PSI account

What to Know About the TLC Driver License Exam

Exam format, questions, time, and fees

Reschedule or Cancel

If You Fail: Schedule Again

Congratulations! You have completed the TLC Driver Education course and can now take the TLC Driver License Exam at a PSI test center in the Bronx, Brooklyn, Manhattan, Queens, or Staten Island. You must contact PSI to schedule an appointment to take the TLC Driver License Exam. TLC will not make the appointment for you. Find out more below! HOW DO I MAKE AN APPOINTMENT TO TAKE THE TLC DRIVER LICENSE EXAM? 1. You will receive an email from PSI. Select click here. [https://test-takers.psiexams.com/nyctlc](https://test-takers.psiexams.com/nyctlc) 2. Select “Tests” to create an account. 3. You are now ready to create an account: LOGIN/REGISTER. 4. You will be prompted to create an account with PSI. ▪ The first and last name must be the same as you provided on your TLC Driver License application and match exactly with your State-issued Driver’s License. 4. Select the “LANGUAGE” you want to take the exam in by using the drop-down menu: English, Bengali, Urdu, Simple Chinese, Russian, Arabic or Spanish. Then select Continue Booking. 5. Enter the “City or Postal Code” and select “Find”. 6. Click on your preferred test site. 7. Click on the date and time to make an appointment to take the TLC Driver License Exam. 8. You are now ready to pay. Enter your billing address. 9. You will get a message confirming the exam center, scheduled date , and scheduled time. Please review the booking before paying. 10. Enter your credit card. 11. Once you have successfully made the payment for the exam fee , you will get the receipt. WHAT DO I NEED TO KNOW ABOUT THE TLC DRIVER LICENSE EXAM? • The TLC Driver License Exam is an electronic exam using a computer, mouse, and keyboard. Click here for a video of the tutorial. • The exam is 80 questions and you will have 2 hours to complete it. • The TLC Driver License exam is $49 for each exam, which you will pay to PSI. • EXAM FEES ARE NOT REFUNDABLE OR TRANSFERABLE. • You will lose the $49 you paid for the TLC Driver License Exam if you: 1. Do not cancel your appointment at least 2 days before the scheduled exam appointment. 2. Do not appear for your exam appointment. 3. Arrive after exam appointment start time; or 4. Do not present proper identification when you arrive for the exam. • You may take the TLC Driver License Exam as many times as you like until your TLC application expires. You can find the date your TLC application [expires at](expires at www.nyc.gov/tlcup)[ ](expires at www.nyc.gov/tlcup)[www.nyc.gov/tlcup](expires at www.nyc.gov/tlcup). • You must arrive at the PSI test center 15 minutes before your scheduled appointment time to take the TLC Driver License Exam. HOW DO I RESCHEDULE OR CANCEL MY APPOINTMENT FOR THE TLC DRIVER LICENSE EXAM? You may cancel or reschedule your exam appointment up until 2 days before the appointment at no extra cost. If you cancel up to 2 days before the appointment you will receive a full refund within 4 business days. Go to [https://test-takers.psiexams.com/nyctlc to](https://test-takers.psiexams.com/nyctlc to) log into your account to reschedule or cancel. IF I FAIL HOW DO I SCHEDULE AGAIN? If you fail, you may test as many times as needed until your TLC Driver License Application Expires. You can find the date your TLC application [expires at](expires at www.nyc.gov/tlcup)[ ](expires at www.nyc.gov/tlcup)[www.nyc.gov/tlcup](expires at www.nyc.gov/tlcup). You must wait 24 hours if you want to take the TLC Driver License Exam again. Log into your PSI account at [https://www.psiexams.com/NYCTLC to schedule a new appointment](https://www.psiexams.com/NYCTLC to schedule a new appointment) to take your TLC Driver License Exam. You will need to pay the $49 exam fee for every attempt. WHAT IF I ARRIVE LATE OR MISS MY APPOINTMENT TO TAKE THE TLC DRIVER LICENSE EXAM? You will lose the $49 you paid for the TLC Driver License Exam. WHAT DO I NEED TO KNOW ABOUT THE DAY I TAKE THE TLC DRIVER LICENSE EX

FAQs

How do I make an appointment for the TLC Driver License Exam?

You receive an email from PSI and select the provided link, then create an account under “Tests.” After signing in, choose the exam language and enter your city or postal code to find a test site and select a date and time, then pay to confirm the booking.

What are the exam details and fee rules?

The exam is electronic and takes 2 hours to complete with 80 questions. The fee is $49 per exam attempt paid to PSI, and exam fees are not refundable or transferable.

What happens if I arrive late or miss my appointment?

You lose the $49 exam fee if you arrive late or miss the appointment. For check-in, arrive at least 15 minutes before your scheduled exam time.

Sep 20, 2026

Uploaded by Emma Mercer