ThinkCentre M83 and M93/p Hardware Maintenance Manual - Chapter Index - Troubleshooting and Diagnostics

Oct 24, 2026

Hardware maintenance manual for ThinkCentre M83 and M93/p covering multiple machine types (10A0–10EB). Includes safety information requirements such as safety inspection guidance, electrostatic discharge handling, and grounding notices, followed by general information, checkout procedures, and troubleshooting workflows. Details symptom-to-FRU indexing, setup utility operations (BIOS settings, passwords, startup devices), diagnostics tools, and comprehensive locations of connectors, FRUs, and CRUs, plus procedures for replacing FRUs.

LanguageEnglish

CategoryTechnology

FormatPDF

Pages294

Reading Time12 h 21 min

AccessFree to download

About this manual

Chapter 1. Safety information

General safety

Electrical safety

Chapter 2. General information

Specifications

Lenovo programs

Chapter 3. General checkout

Chapter 4. Troubleshooting and diagnostics

Basic troubleshooting

Diagnostics

Chapter 5. Using the Setup Utility program

Starting the Setup Utility program

Viewing and changing settings

Chapter 6. Symptom-to-FRU Index

Chapter 7. Locations

Chapter 8. Replacing FRUs

ThinkCentre M83 and M93/p Hardware Maintenance Manual Machine Types: 10A0, 10A1, 10A2, 10A3, 10A4, 10A5, 10A6, 10A7, 10A8, 10A9, 10AA, 10AB, 10BE, 10AG,10AH, 10AJ, 10AK, 10AL,10AM, 10AN, 10DF, 10DG, 10DH, 10DJ, 10E8, 10E9, 10EA, and 10EB Note: Before using this information and the product it supports, be sure to read and understand Chapter 1 “Safety information” on page 1 and Appendix A “Notices” on page 279. Sixth Edition (December 2018) © Copyright Lenovo 2013, 2018. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software are delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS- 35F-05925 . Contents About this manual ............ v Chapter 1. Safety information ...... 1 General safety . . . . . . . . . . . . . . . . 1 Electrical safety . . . . . . . . . . . . . . . . 1 Safety inspection guide . . . . . . . . . . . . . 3 Handling electrostatic discharge-sensitive devices . . . . . . . . . . . . . . . . . . . 3 Grounding requirements . . . . . . . . . . . . 4 Safety notices (multi-lingual translations) ...... 4 Chapter 2. General information .... 27 Specifications . . . . . . . . . . . . . . . 27 For machine types: 10A0, 10A1, 10A6, 10A7, 10AG, 10AK, 10AL, and 10BE ....... 27 For machine types: 10A2, 10A3, 10A8, 10A9, 10AH, 10AJ, 10AM, and 10AN ....... 28 For machine types: 10A4, 10A5, 10AA, 10AB, 10DF, 10DG, 10DH, 10DJ, 10E8, 10E9, 10EA, and 10EB ............... 29 Lenovo programs . . . . . . . . . . . . . . 29 Accessing a program on your computer ... 29 An introduction to Lenovo programs ..... 30 Lenovo Support Web site . . . . . . . . . . . 32 Chapter 3. General checkout . . . . . 33 Problem determination tips . . . . . . . . . . 33 Chapter 4. Troubleshooting and diagnostics............... 35 Basic troubleshooting . . . . . . . . . . . . 35 Accessing Control Panel on the Windows 8 or Windows 8.1 operating system . . . . . . . . . 36 Troubleshooting procedure . . . . . . . . . . 36 Troubleshooting . . . . . . . . . . . . . . 37 Audio problems . . . . . . . . . . . . . 38 CD problems . . . . . . . . . . . . . . 39 DVD problems . . . . . . . . . . . . . 40 Intermittent problems . . . . . . . . . . . 41 Hard disk drive problems . . . . . . . . . 41 Keyboard, mouse, or pointing device problems . . . . . . . . . . . . . . . 42 Monitor problems . . . . . . . . . . . . 43 Networking problems . . . . . . . . . . . 45 Option problems . . . . . . . . . . . . 47 Performance and lockup problems . . . . . 48 Printer problems. . . . . . . . . . . . . 49 Serial port problems . . . . . . . . . . . 50 Software problems . . . . . . . . . . . . 50 USB problems . . . . . . . . . . . . . 51 Diagnostics . . . . . . . . . . . . . . . . 52 Lenovo Solution Center . . . . . . . . . . 52 UEFI diagnostic program . . . . . . . . . 52 Chapter 5. Using the Setup Utility program ................ 55 Starting the Setup Utility program . . . . . . . . 55 Viewing and changing settings . . . . . . . . . 55 Using passwords . . . . . . . . . . . . . . 55 Password considerations . . . . . . . . . 56 Power-on password . . . . . . . . . . . 56 Administrator password . . . . . . . . . . 56 Setting, changing, and deleting a password .. 56 Erasing lost or forgotten passwords (clearing CMOS) ................ 56 Enabling or disabling a device . . . . . . . . . 57 Selecting a startup device . . . . . . . . . . . 57 Selecting a temporary startup device..... 57 Selecting or changing the startup device sequence ............... 58 Enabling ErP LPS compliance mode. . . . . . . 58 ICE performance mode . . . . . . . . . . . . 59 ICE thermal alert . . . . . . . . . . . . . . 59 Changing the BIOS settings before installing a new operating system . . . . . . . . . . . . . . 60 Exiting the Setup Utility program . . . . . . . . 60 Chap

FAQs

What safety topics are covered before using the manual?

The manual directs readers to Chapter 1 “Safety information” and Appendix A “Notices”, including general and electrical safety, safety inspection guidance, ESD-sensitive device handling, and grounding requirements.

How does the manual help identify issues during maintenance?

It provides general checkout guidance, troubleshooting procedures, and a symptom-to-FRU index that maps common error conditions to FRU replacement targets.

What tools and settings are addressed in the Setup Utility program section?

It covers starting the Setup Utility, viewing and changing settings, password operations, enabling/disabling devices, selecting startup devices and sequences, and changing BIOS settings prior to installing an operating system.

Oct 24, 2026

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