Taxi and Limousine Commission (TLC) - Driver Education Course & Exam Study Guide - Revised May 2019

Sep 18, 2026

Uploaded by Rhys

Taxi and Limousine Commission (TLC) Driver Education Course & Exam Study Guide summarizes the knowledge required for the TLC Driver License Exam. It explains exam structure (80 multiple-choice questions, two hours) and outlines major testing areas including government agencies, licensing, vehicle requirements, passenger solicitation, customer service and service refusal, accessible dispatch rules, law compliance, Vision Zero and safety, penalties and driver penalty programs, and New York City geography. It also provides key terminology, abbreviations, and geography references.

LanguageEnglish

CategoryExam

FormatPDF

Pages37

Reading Time1 h 33 min

AccessFree to download

Introduction

1. Government

2. Licensing

3. Vehicle Requirements

4. Operations: Passenger Solicitation

5. Operations: Customer Service and Service Refusal

6. Accessible Dispatch Rules

7. Comply with Laws: Proper Conduct

8. Complying with Laws: Vision Zero & Safety

9. Penalties and Special Driver Penalty Programs

10. New York City Geography

Taxi and Limousine Commission (TLC) Driver Education Course & Exam Study Guide May 2 019 Free Available online at: [www. nyc.gov/tlcdrivereducation](www. nyc.gov/tlcdrivereducation) This guide will help you understand topics that are covered on the TLC Driver License Exam. It is meant to complement your classes and study materials. You may also want to travel throughout New York City to see what different streets, highways, and landmarks look like in person. Keywords and Abbreviations | | Highways | | --- | --- | | Highways | Hwy | | Bridge | Brdg | | Expressway | Expwy | | Parkway | Pkwy | | Thruway | Thwy | | | Roads | | --- | --- | | Road | Rd | | Street | St | | Avenue | Ave | | Boulevard | Blvd | | Places | | | --- | --- | | New York State | NYS | | New York City | NYC | | Manhattan | MN | | Queens | Qns | | Bronx | BX | | Staten Island Brooklyn | SI
BK | | Boroughs and Counties | | --- | | Manhattan New York County | | Brooklyn Kings County | | Queens Queens County | | Bronx Bronx County | | Staten Island Richmond County | | Numerials | | --- | | First 1st, 21st, 31st... | | Second 2nd, 22nd, 32nd... | | Third 3rd, 33rd, 43rd... | | Fourth ~ Tenth 4th, 5th, 6th... | | *Exception 11, 12, 13 are 11th, 12th, 13th | | | Directions | | --- | --- | | North | N | | South | S | | East | E | | West | W | | Vehicles | | | --- | --- | | Yellow Medallian Taxicab | Taxi | | For-Hire Vehicle | FHV | | Street Hail Livery | SHL | Terms Highlighted in this guide can be found in the TLC Glossary of Terms: ~~)~~Ar~~abic( ~~الع~~َرَ بِيَّ ~~ة বাংলা (Bengali) 中文(Simplified Chinese) English русский (Russian) Español (Spanish) وُدرُا (Urdu) Revised May 2019 TLC Driver Education Content A Table of Contents Introduction 1 1. Government 2 2. Licensing 3 3. Vehicle Requirements 4 4. Operations: Passenger Solicitation 6 5. Operations: Customer Service and Service Refusal 9 6. Accessible Dispatch Rules 10 7. Comply with Laws: Proper Conduct 11 8. Complying with Laws: Vision Zero & Safety 12 9. Penalties and Special Driver Penalty Programs 13 10. Geography 15 Major River Crossings and Airport Locations 28 Airports 30 Geography Sample Questions 32 B Revised May 2019 TLC Driver Education Content This page was left intentionally blank. Introduction The TLC Driver License Exam is a licensing requirement and helps prepare you to do the job of driving for hire. The TLC Driver License exam has of 80 multiple-choice questions. You have two hours to complete the exam. The passing score is 70%(or answer 56 questions correctly) . The exam will test you on: 1. Government 2. Licensing 3. Vehicle Requirements 4. Operations: Passenger Solicitation 5. Operations: Customer Service and Service Refusal 6. Accessible Dispatch Rules 7. Comply with Laws: Proper Conduct 8. Complying with Laws: Vision Zero & Safety 9. Penalties and Special Driver Penalty Programs 10. New York City Geography TLC Rules and Regulations are written in the following chapters. Chapter 80. These are rules for drivers of Yellow Medallion, Green Street-Hail Livery, and FHVs, or For-Hire Vehicles (this includes Livery, Black Car, and Luxury Limousines) Chapter 53: Accessible Dispatch Rules. These rules explain what drivers must do when operating Wheelchair Accessible Vehicles. 1 Revised May 2019 TLC Driver Education Content 1. Government Listed below are government agencies that work in the driving community. Each agency has a different role and drivers should understand what responsibility each has. Agencies o Taxi & Limousine Commission (TLC) is the city agency responsible for licensing taxicabs, street hail liveries, and for-hire vehicles. This is the agency for regulating drivers in New York City. o New York State Department of Motor Vehicles (DMV) is the state agency responsible for testing and licensing of drivers in the State of New York. This agency c

FAQs

How many questions are on the TLC Driver License Exam, and how long do you have to complete it?

The exam has 80 multiple-choice questions, and you have two hours to complete it.

What topics does the TLC Driver License Exam test?

It tests government, licensing, vehicle requirements, passenger solicitation, customer service and service refusal, accessible dispatch rules, proper conduct, Vision Zero and safety, penalties and special driver penalty programs, and New York City geography.

What is required to obtain and maintain a TLC license?

You must meet the age minimum, have valid identification, hold a Chauffeur’s license, provide a summary of your driving record, be familiar with New York, maintain physical and mental fitness for the job, and pass a drug test.

Sep 18, 2026

Uploaded by Rhys