Support at Home (SAH) - At-Home Aged Care Program Guide - Jan 2026

Oct 22, 2026

Uploaded by Adam

Support at Home (SAH) is a government-funded in-home aged care program that began 1 November 2025, helping older Australians live at home longer while maintaining independence, social connections, and health. The guide explains key benefits, including an all-inclusive hourly rate, eight funding classification levels, quarterly budgets, and the ability to use 100% of SAH funding on care. It also outlines what’s included, Home Care Package transitions, co-contributions, and funding classifications, plus restorative care, end-of-life pathway and assistive technology support.

LanguageEnglish

CategoryHealthcare

FormatPDF

Pages12

Reading Time30 min

AccessFree to download

What is Support at Home?

Key benefits of Support at Home

What’s included?

Have you got a Home Care Package?

Co-Contributions

Understanding Support at Home

Ongoing Funding Classification Levels

Support at Home Support at Home (SAH) is a government funded in-home aged care program that started 1 November 2025 Call us today 1300 10 30 10 [prestigeinhomecare.com.au](prestigeinhomecare.com.au) What is Support at Home? To find out more about Support at Home or enquire about our services, call us on 1300 10 30 10. Support at Home is a government-funded program to provide aged care services to older Australians in their own home that started 1 November 2025. It is designed to support people to live at home longer and maintain their independence, their social connections and remain healthy and active. With the assistance of Support at Home’s ongoing funding and Prestige Inhome Care, people can access services, products and home equipment to enhance their quality of life. Support at Home brings together all current in-home aged care programs over time, and replaces Home Care Packages (HCP), Commonwealth Home Support Programme (CHSP) and Short-Term Restorative Care (STRC) . There will be 83,000 new government funded packages by the end of 2026, and an additional 300,000 by 2035. What are the key benefits of Support at Home? • All inclusive hourly rate that incorporates any package management costs. • Access more funding with 8 classification levels, Level 4 HCP clients can access higher levels of funding. • Prestige services can start within 24 hours of signing up provided the client has access to their quarterly budget. • Quarterly budgets-receive funds at the start of each quarter. • 100% of Support at Home funding can be used on care, so there’s no need to save it up. • You can apply for top up funding for home modifications and restorative care. • Access to end-of-life funds-higher levels of funding, faster access to palliative care services, and more support to ensure comfort, dignity, and personalised care during the final stages of life. • Higher levels of care for those with complex needs. • Waitlist times reduced to average of 3 months by 2027. Call us today 1300 10 30 10 [prestigeinhomecare.com.au](prestigeinhomecare.com.au) What’s included? Under Support at Home, services are categorised as: Clinical Supports – Specialised services to maintain or regain functional or cognitive capabilities. Delivered, or supervised by a qualified or accredited health professional. (eg. Nursing, Allied Health through third party providers) . Independence – Support delivered to older people to help them manage activities of daily living and the loss of skills required to live independently (eg. Personal care, individual social support, in-home respite) . Everyday Living – Support to assist older people to keep their home in a liveable state in order to enable them to stay independent in their homes (eg. Domestic assistance, meal preparation, shopping assistance) . Have you got a Home Care Package? Current Home Care Package recipients transitioned to Support at Home on 1 November 2025. There’s no need for reassessment, as clients are-automatically transferred with equivalent funding levels. Any unspent funds carry over, providing additional flexibility for accessing services or approved assistive technologies. If your needs change and you think you require a higher level of support, you will undergo are-assessment. Following this you will transition fully into Support at Home and its program framework with a new SAH funding level. Call us today 1300 10 30 10 [prestigeinhomecare.com.au](prestigeinhomecare.com.au) Co-Contributions In establishing Support at Home, the government committed to continue to be the main funder for aged care, while recognising that it is appropriate for older people to contribute when they have the means to do so. Under Support at Home, participants only pay contributions on the services they receive. Contributions are based on the type of service received and the clients pension status and financial means. The government has implemented a

FAQs

When did Support at Home (SAH) start and what is its purpose?

Support at Home (SAH) started 1 November 2025. It provides in-home aged care services to older Australians to help them live at home longer, maintain independence, social connections, and stay healthy and active.

What are the key benefits of Support at Home?

The program offers an all-inclusive hourly rate, eight funding classification levels, faster service start within 24 hours for eligible clients, quarterly budgets, and the ability to use 100% of SAH funding on care. It also includes options like top-up funding for home modifications and restorative care, and end-of-life funding for comfort, dignity, and personalised care.

How do co-contributions work under Support at Home?

Participants pay contributions only for the services they receive. Contributions depend on the type of service and the client’s pension status and financial means, with a safety net for low-means participants. On average, for every $1 a person contributes, the government contributes around $7.80.

Oct 22, 2026

Uploaded by Adam