Secure Exchange user guide - November 2021 evidence submission - Guidance for centres on using Secure Exchange to submit evidence for post-results checks and appeals

Oct 23, 2026

Secure Exchange user guidance for November 2021 explains how centres prepare, format, and upload evidence required for post-results checks and appeals. It outlines a submission workflow, including file preparation, meeting size limits, logging in, navigating to the correct home and centre/syllabus folders, and using the Upload Wizard. The guide specifies naming conventions and accepted file types, then provides HandBrake compression steps for multimedia videos exceeding 500 MB while maintaining appropriate quality.

LanguageEnglish

CategoryResearch & Report

FormatPDF

Pages7

Reading Time18 min

AccessFree to download

Preparing evidence for submission

File names

File sizes

Reducing file sizes using HandBrake

Accessing Secure Exchange

Browser compatibility

Trusted site and login

Navigating folders

Submitting work using the Upload Wizard

Secure Exchange user guide November 2021 evidence submission Guidance for centres on using Secure Exchange to submit evidence for post-results checks and appeals Contents Preparing evidence for submission ........................................................................................ 2 Reducing file sizes using HandBrake...................................................................................... 3 Accessing Secure Exchange..................................................................................................... 4 Submitting work using the Upload Wizard .......................................................................... 6 This guide tells you how to prepare and submit your centre’s evidence through Secure Exchange. Please submit all the evidence we have asked for. Once you have gathered the evidence for the post-results check, you must prepare the files and folders and upload them to Secure Exchange as instructed in this guide. The process for submitting work 1. Prepare evidence as specified here. 2. Make sure file limits are not exceeded. 3. Log in to Secure Exchange. 4. Navigate to your ‘Home folder’ and the relevant centre/syllabus folder. 5. Upload your centre’s evidence using the Upload Wizard. There is step-by-step guidance showing you how to submit work through Secure Exchange on page 6. 1 Secure Exchange user guide – November 2021 evidence submission Preparing evidence for submission File names | Centre
number | Candidate number | Syllabus code | Description | | --- | --- | --- | --- | | AB123 | 0009 | 9231 | Evidence 1, 2 or 3 | For example: AB123 _ 0009_ 9231_ Evidence_1 File sizes Each file must not exceed 500 MB. Follow the instructions on page 3 to compress any files larger than 500 MB. | File type | Accepted formats | | --- | --- | | Video | .3g2 .3gp .avi .flv
. [m4a . m4v . mkv . mov](m4a . m4v . mkv . mov)
[.mp4 .mp4v .wmp .wmv](.mp4 .mp4v .wmp .wmv) | | Audio | .3g2 .3ga .aac .aiff.amr . m4a . m4b . m4p.mp3 .wav | | Spreadsheet | .xls .xlsx | | Presentation | .ppt .pptx
Prezi online presentation documents | | Word/text docs | .doc .docx .odt . rtf .txt | | Images | .gif .jpg .png .tiff | | Web pages | Web pages for Cambridge Global PerspectivesTM can be submitted as part of a zipped file or as hyperlinks. | 2 Secure Exchange user guide – November 2021 evidence submission Reducing file sizes using HandBrake The maximum file size for a single multimedia video file is 500 MB. Video files must not be larger than 500 MB. The quality of the video files does not need to exceed 720p (1280 x 720 or 16:9 aspect ratio). For all files larger than 500 MB, you must use HandBrake ([https://handbrake.fr](https://handbrake.fr)) to reduce file sizes before uploading them to Secure Exchange. This will reduce the time it takes to upload the files. For example, HandBrake can convert a video file that is 551 MB to 43.5 MB in approximately 3 minutes and 20 seconds, which will allow you to upload the file to Secure Exchange quickly. Important information You will need administrator rights on your PC/laptop to install HandBrake. If you do not have administrator rights, the installation will fail. Please contact your centre’s IT department so they can give you these rights, or install the software for you. Step 1 Go to [https://handbrake.fr/downloads.php](https://handbrake.fr/downloads.php)[ ](https://handbrake.fr/downloads.php)and select the correct platform for your operating system. Follow the on-screen instructions and install HandBrake. Step 2 Open HandBrake and select ‘File’ from the toolbar. Step 3 Locate your video file on your PC/laptop and click ‘Open File’. You will see the file you are converting listed next to the ‘Source’ heading. Step 4 Under ‘Save As’, select ‘Browse’ and choose a location for your new file. Enter a file name and click ‘Save’. Step 5 Select ‘Presets’ and then select ‘General’ and‘Fa

FAQs

What evidence submission steps should centres follow on Secure Exchange?

Prepare the evidence as specified, ensure file size limits are met, log in to Secure Exchange, navigate to the correct home and centre/syllabus folders, then upload using the Upload Wizard.

What are the file naming and file size requirements?

Evidence file names must follow the centre number, candidate number, syllabus code, and evidence description pattern shown. Each file must be no more than 500 MB.

How should centres compress videos larger than 500 MB?

Use HandBrake to reduce file sizes before uploading. The guide includes an installation requirement (administrator rights), then step-by-step encoding using the General preset and a Fast 720p30 selection, followed by checking playback.

Oct 23, 2026

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